Dataset statistics
| Number of variables | 81 |
|---|---|
| Number of observations | 23249 |
| Missing cells | 68123 |
| Missing cells (%) | 3.6% |
| Duplicate rows | 0 |
| Duplicate rows (%) | 0.0% |
| Total size in memory | 276.6 MiB |
| Average record size in memory | 12.2 KiB |
Variable types
| DateTime | 5 |
|---|---|
| Unsupported | 26 |
| Numeric | 23 |
| Text | 15 |
| Categorical | 11 |
| URL | 1 |
primary_root_cause_id_name is highly imbalanced (99.6%) | Imbalance |
alert_criteria is highly imbalanced (78.9%) | Imbalance |
tactic_id_name is highly imbalanced (83.4%) | Imbalance |
stage_id_name is highly imbalanced (60.2%) | Imbalance |
secondary_root_cause_id_name is highly imbalanced (99.7%) | Imbalance |
partner_email has 357 (1.5%) missing values | Missing |
postponed_reason has 337 (1.4%) missing values | Missing |
team_id has 350 (1.5%) missing values | Missing |
team_id_name has 350 (1.5%) missing values | Missing |
subtechnique_id has 365 (1.6%) missing values | Missing |
partner_id_name has 332 (1.4%) missing values | Missing |
solution has 286 (1.2%) missing values | Missing |
product_id has 365 (1.6%) missing values | Missing |
dragonfly_customer has 775 (3.3%) missing values | Missing |
primary_root_cause_id_name has 368 (1.6%) missing values | Missing |
subtechnique_id_name has 365 (1.6%) missing values | Missing |
tag_ids has 366 (1.6%) missing values | Missing |
description_plain has 459 (2.0%) missing values | Missing |
alert_criteria has 354 (1.5%) missing values | Missing |
product_id_name has 365 (1.6%) missing values | Missing |
active has 369 (1.6%) missing values | Missing |
cicore_id has 351 (1.5%) missing values | Missing |
ticket_type_id has 319 (1.4%) missing values | Missing |
user_id has 318 (1.4%) missing values | Missing |
tactic_id_name has 362 (1.6%) missing values | Missing |
tactic_id has 362 (1.6%) missing values | Missing |
ticket_source has 336 (1.4%) missing values | Missing |
description has 274 (1.2%) missing values | Missing |
user_id_name has 318 (1.4%) missing values | Missing |
cicore_id_name has 351 (1.5%) missing values | Missing |
partner_id has 332 (1.4%) missing values | Missing |
ticket_type_id_name has 319 (1.4%) missing values | Missing |
has_solution has 317 (1.4%) missing values | Missing |
odoo_success_state has 351 (1.5%) missing values | Missing |
cicore has 7652 (32.9%) missing values | Missing |
team has 350 (1.5%) missing values | Missing |
primary_root_cause_id has 368 (1.6%) missing values | Missing |
first_assigned_team_name has 362 (1.6%) missing values | Missing |
secondary_root_cause_id has 368 (1.6%) missing values | Missing |
secondary_root_cause_id_name has 368 (1.6%) missing values | Missing |
technique_id_name has 362 (1.6%) missing values | Missing |
technique_id has 362 (1.6%) missing values | Missing |
location has 365 (1.6%) missing values | Missing |
first_assigned_team has 362 (1.6%) missing values | Missing |
cicore_id_business_process has 23030 (99.1%) missing values | Missing |
ml_search has 23024 (99.0%) missing values | Missing |
assignment_count is highly skewed (γ1 = 38.53978418) | Skewed |
assign_min is highly skewed (γ1 = 23.86209616) | Skewed |
stage_change_count is highly skewed (γ1 = 33.31984021) | Skewed |
id has unique values | Unique |
name has unique values | Unique |
access_url has unique values | Unique |
partner_email is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
postponed_reason is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
subtechnique_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
product_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
tag_ids is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
last_comming_from is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
active is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
cicore_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
user_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
ticket_class is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
tactic_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
ticket_source is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
description is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
ticket_type_related is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
has_solution is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
odoo_success_state is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
cicore is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
team is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
sla_resolution_status is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
sla_response_status is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
primary_root_cause_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
secondary_root_cause_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
technique_id is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
location is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
cicore_id_business_process is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
ml_search is an unsupported type, check if it needs cleaning or further analysis | Unsupported |
current_duration has 11194 (48.1%) zeros | Zeros |
assignment_count has 7159 (30.8%) zeros | Zeros |
customer_cms_record has 778 (3.3%) zeros | Zeros |
assign_min has 14914 (64.1%) zeros | Zeros |
ticket_type_sequence has 2383 (10.2%) zeros | Zeros |
time_hour has 877 (3.8%) zeros | Zeros |
commercial_partner_longitude has 18717 (80.5%) zeros | Zeros |
commercial_partner_latitude has 18717 (80.5%) zeros | Zeros |
team_change_count has 19658 (84.6%) zeros | Zeros |
followers_count has 10859 (46.7%) zeros | Zeros |
total_hours_spent has 18161 (78.1%) zeros | Zeros |
first_assigned_team has 19599 (84.3%) zeros | Zeros |
Reproduction
| Analysis started | 2024-06-22 15:53:19.766689 |
|---|---|
| Analysis finished | 2024-06-22 16:05:49.159451 |
| Duration | 12 minutes and 29.39 seconds |
| Software version | ydata-profiling v4.8.3 |
| Download configuration | config.json |
write_date
Date
| Distinct | 15425 |
|---|---|
| Distinct (%) | 66.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 181.8 KiB |
| Minimum | 2024-05-23 09:59:35 |
|---|---|
| Maximum | 2024-06-22 15:49:14 |
partner_email
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 357 |
|---|---|
| Missing (%) | 1.5% |
| Memory size | 1.3 MiB |
current_duration
Real number (ℝ)
ZEROS 
| Distinct | 2862 |
|---|---|
| Distinct (%) | 12.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 2.6571868 |
| Minimum | 0 |
|---|---|
| Maximum | 416.13 |
| Zeros | 11194 |
| Zeros (%) | 48.1% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0.016666667 |
| Q3 | 0.63333333 |
| 95-th percentile | 11.287333 |
| Maximum | 416.13 |
| Range | 416.13 |
| Interquartile range (IQR) | 0.63333333 |
Descriptive statistics
| Standard deviation | 12.416074 |
|---|---|
| Coefficient of variation (CV) | 4.6726386 |
| Kurtosis | 240.78018 |
| Mean | 2.6571868 |
| Median Absolute Deviation (MAD) | 0.016666667 |
| Skewness | 12.334623 |
| Sum | 61776.937 |
| Variance | 154.15888 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 11194 | |
| 0.06666666667 | 335 | 1.4% |
| 0.01666666667 | 258 | 1.1% |
| 0.08333333333 | 255 | 1.1% |
| 0.03333333333 | 250 | 1.1% |
| 0.08333333333 | 188 | 0.8% |
| 0.05 | 173 | 0.7% |
| 0.1333333333 | 120 | 0.5% |
| 0.01666666667 | 116 | 0.5% |
| 9 | 114 | 0.5% |
| Other values (2852) | 10246 |
| Value | Count | Frequency (%) |
| 0 | 11194 | |
| 0.01666666667 | 258 | 1.1% |
| 0.01666666667 | 85 | 0.4% |
| 0.01666666667 | 6 | < 0.1% |
| 0.01666666667 | 6 | < 0.1% |
| 0.01666666667 | 1 | < 0.1% |
| 0.01666666667 | 5 | < 0.1% |
| 0.01666666667 | 116 | 0.5% |
| 0.01666666667 | 67 | 0.3% |
| 0.03333333333 | 75 | 0.3% |
| Value | Count | Frequency (%) |
| 416.13 | 1 | |
| 402.4466667 | 1 | |
| 324.2533333 | 1 | |
| 321.4866667 | 1 | |
| 313.3533333 | 1 | |
| 305.4533333 | 1 | |
| 240.6666667 | 1 | |
| 222.79 | 1 | |
| 216.5766667 | 1 | |
| 216.1766667 | 1 |
message_total_count
Real number (ℝ)
| Distinct | 93 |
|---|---|
| Distinct (%) | 0.4% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 8.0327326 |
| Minimum | 0 |
|---|---|
| Maximum | 451 |
| Zeros | 35 |
| Zeros (%) | 0.2% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 3 |
| Q1 | 4 |
| median | 6 |
| Q3 | 9 |
| 95-th percentile | 19 |
| Maximum | 451 |
| Range | 451 |
| Interquartile range (IQR) | 5 |
Descriptive statistics
| Standard deviation | 7.9391453 |
|---|---|
| Coefficient of variation (CV) | 0.98834926 |
| Kurtosis | 529.21826 |
| Mean | 8.0327326 |
| Median Absolute Deviation (MAD) | 2 |
| Skewness | 14.599286 |
| Sum | 186753 |
| Variance | 63.030028 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 4 | 5687 | |
| 6 | 3502 | |
| 8 | 2313 | |
| 7 | 2131 | 9.2% |
| 5 | 2047 | 8.8% |
| 9 | 1127 | 4.8% |
| 10 | 778 | 3.3% |
| 3 | 718 | 3.1% |
| 11 | 655 | 2.8% |
| 2 | 591 | 2.5% |
| Other values (83) | 3700 |
| Value | Count | Frequency (%) |
| 0 | 35 | 0.2% |
| 1 | 16 | 0.1% |
| 2 | 591 | 2.5% |
| 3 | 718 | 3.1% |
| 4 | 5687 | |
| 5 | 2047 | 8.8% |
| 6 | 3502 | |
| 7 | 2131 | 9.2% |
| 8 | 2313 | |
| 9 | 1127 | 4.8% |
| Value | Count | Frequency (%) |
| 451 | 1 | < 0.1% |
| 184 | 1 | < 0.1% |
| 175 | 1 | < 0.1% |
| 174 | 2 | |
| 166 | 1 | < 0.1% |
| 163 | 1 | < 0.1% |
| 161 | 1 | < 0.1% |
| 159 | 3 | |
| 156 | 1 | < 0.1% |
| 155 | 1 | < 0.1% |
close_date
Date
| Distinct | 20292 |
|---|---|
| Distinct (%) | 88.1% |
| Missing | 205 |
| Missing (%) | 0.9% |
| Memory size | 181.8 KiB |
| Minimum | 2000-01-01 00:00:00 |
|---|---|
| Maximum | 2024-06-22 15:49:14 |
postponed_reason
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 337 |
|---|---|
| Missing (%) | 1.4% |
| Memory size | 838.1 KiB |
team_id
Real number (ℝ)
MISSING 
| Distinct | 126 |
|---|---|
| Distinct (%) | 0.6% |
| Missing | 350 |
| Missing (%) | 1.5% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 942.38023 |
| Minimum | 1 |
|---|---|
| Maximum | 1299 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 1 |
|---|---|
| 5-th percentile | 2 |
| Q1 | 1064 |
| median | 1113 |
| Q3 | 1191 |
| 95-th percentile | 1217 |
| Maximum | 1299 |
| Range | 1298 |
| Interquartile range (IQR) | 127 |
Descriptive statistics
| Standard deviation | 401.59521 |
|---|---|
| Coefficient of variation (CV) | 0.42614986 |
| Kurtosis | 0.58282075 |
| Mean | 942.38023 |
| Median Absolute Deviation (MAD) | 49 |
| Skewness | -1.4969804 |
| Sum | 21579565 |
| Variance | 161278.71 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 1216 | 3755 | |
| 1142 | 3357 | |
| 1085 | 2415 | |
| 373 | 1819 | 7.8% |
| 2 | 1236 | 5.3% |
| 1102 | 1039 | 4.5% |
| 1111 | 997 | 4.3% |
| 1155 | 992 | 4.3% |
| 9 | 759 | 3.3% |
| 1246 | 624 | 2.7% |
| Other values (116) | 5906 |
| Value | Count | Frequency (%) |
| 1 | 24 | 0.1% |
| 2 | 1236 | |
| 8 | 215 | 0.9% |
| 9 | 759 | |
| 10 | 74 | 0.3% |
| 11 | 57 | 0.2% |
| 322 | 23 | 0.1% |
| 328 | 7 | < 0.1% |
| 332 | 66 | 0.3% |
| 347 | 1 | < 0.1% |
| Value | Count | Frequency (%) |
| 1299 | 2 | < 0.1% |
| 1297 | 41 | |
| 1296 | 2 | < 0.1% |
| 1293 | 1 | < 0.1% |
| 1292 | 2 | < 0.1% |
| 1290 | 9 | < 0.1% |
| 1289 | 1 | < 0.1% |
| 1288 | 2 | < 0.1% |
| 1287 | 5 | < 0.1% |
| 1267 | 18 |
team_id_name
Text
MISSING 
| Distinct | 126 |
|---|---|
| Distinct (%) | 0.6% |
| Missing | 350 |
| Missing (%) | 1.5% |
| Memory size | 1.7 MiB |
Length
| Max length | 39 |
|---|---|
| Median length | 34 |
| Mean length | 20.856413 |
| Min length | 6 |
Characters and Unicode
| Total characters | 477591 |
|---|---|
| Distinct characters | 61 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 13 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | CBI - SOC |
|---|---|
| 2nd row | CEC-Intel Services |
| 3rd row | CEC-Storage |
| 4th row | EIT-Security Operations Center |
| 5th row | CEC-Network |
| Value | Count | Frequency (%) |
| center | 6461 | 10.6% |
| operations | 6414 | 10.5% |
| 3849 | 6.3% | |
| cbi | 3755 | 6.2% |
| soc | 3755 | 6.2% |
| network | 3357 | 5.5% |
| desk | 2623 | 4.3% |
| services | 2415 | 4.0% |
| cec-intel | 2415 | 4.0% |
| it | 1875 | 3.1% |
| Other values (163) | 23944 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 55917 | 11.7% |
| r | 40881 | 8.6% |
| 37964 | 7.9% | |
| t | 33384 | 7.0% |
| C | 28294 | 5.9% |
| n | 26468 | 5.5% |
| o | 21997 | 4.6% |
| a | 18891 | 4.0% |
| I | 18687 | 3.9% |
| i | 18586 | 3.9% |
| Other values (51) | 176522 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 477591 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 55917 | 11.7% |
| r | 40881 | 8.6% |
| 37964 | 7.9% | |
| t | 33384 | 7.0% |
| C | 28294 | 5.9% |
| n | 26468 | 5.5% |
| o | 21997 | 4.6% |
| a | 18891 | 4.0% |
| I | 18687 | 3.9% |
| i | 18586 | 3.9% |
| Other values (51) | 176522 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 477591 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 55917 | 11.7% |
| r | 40881 | 8.6% |
| 37964 | 7.9% | |
| t | 33384 | 7.0% |
| C | 28294 | 5.9% |
| n | 26468 | 5.5% |
| o | 21997 | 4.6% |
| a | 18891 | 4.0% |
| I | 18687 | 3.9% |
| i | 18586 | 3.9% |
| Other values (51) | 176522 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 477591 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 55917 | 11.7% |
| r | 40881 | 8.6% |
| 37964 | 7.9% | |
| t | 33384 | 7.0% |
| C | 28294 | 5.9% |
| n | 26468 | 5.5% |
| o | 21997 | 4.6% |
| a | 18891 | 4.0% |
| I | 18687 | 3.9% |
| i | 18586 | 3.9% |
| Other values (51) | 176522 |
subtechnique_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 365 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 732.0 KiB |
assignment_count
Real number (ℝ)
SKEWED  ZEROS 
| Distinct | 60 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1.1581143 |
| Minimum | 0 |
|---|---|
| Maximum | 442 |
| Zeros | 7159 |
| Zeros (%) | 30.8% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 1 |
| Q3 | 1 |
| 95-th percentile | 3 |
| Maximum | 442 |
| Range | 442 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 5.5570338 |
|---|---|
| Coefficient of variation (CV) | 4.7983465 |
| Kurtosis | 2155.9218 |
| Mean | 1.1581143 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 38.539784 |
| Sum | 26925 |
| Variance | 30.880625 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 1 | 13295 | |
| 0 | 7159 | |
| 2 | 1451 | 6.2% |
| 3 | 684 | 2.9% |
| 4 | 190 | 0.8% |
| 5 | 161 | 0.7% |
| 6 | 52 | 0.2% |
| 7 | 48 | 0.2% |
| 8 | 43 | 0.2% |
| 9 | 23 | 0.1% |
| Other values (50) | 143 | 0.6% |
| Value | Count | Frequency (%) |
| 0 | 7159 | |
| 1 | 13295 | |
| 2 | 1451 | 6.2% |
| 3 | 684 | 2.9% |
| 4 | 190 | 0.8% |
| 5 | 161 | 0.7% |
| 6 | 52 | 0.2% |
| 7 | 48 | 0.2% |
| 8 | 43 | 0.2% |
| 9 | 23 | 0.1% |
| Value | Count | Frequency (%) |
| 442 | 1 | < 0.1% |
| 172 | 2 | |
| 171 | 1 | < 0.1% |
| 169 | 1 | < 0.1% |
| 156 | 1 | < 0.1% |
| 155 | 1 | < 0.1% |
| 154 | 1 | < 0.1% |
| 153 | 3 | |
| 150 | 1 | < 0.1% |
| 148 | 1 | < 0.1% |
geo_point
Text
| Distinct | 76 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.5 MiB |
Length
| Max length | 39 |
|---|---|
| Median length | 8 |
| Mean length | 11.614134 |
| Min length | 8 |
Characters and Unicode
| Total characters | 270017 |
|---|---|
| Distinct characters | 14 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 31 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | 0.0, 0.0 |
|---|---|
| 2nd row | 0.0, 0.0 |
| 3rd row | 0.0, 0.0 |
| 4th row | 0.0, 0.0 |
| 5th row | 0.0, 0.0 |
| Value | Count | Frequency (%) |
| 0.0 | 37434 | |
| 40.841 | 1182 | 2.5% |
| 74.18119999999999 | 1182 | 2.5% |
| 29.7462013 | 1114 | 2.4% |
| 95.55963059999999 | 1114 | 2.4% |
| 42.34762 | 470 | 1.0% |
| 71.07763 | 470 | 1.0% |
| 29.74578 | 401 | 0.9% |
| 95.55960999999999 | 401 | 0.9% |
| 41.55355 | 327 | 0.7% |
| Other values (141) | 2403 | 5.2% |
Most occurring characters
| Value | Count | Frequency (%) |
| 0 | 80842 | |
| . | 46498 | |
| 9 | 39765 | |
| , | 23249 | 8.6% |
| 23249 | 8.6% | |
| 5 | 8773 | 3.2% |
| 1 | 7838 | 2.9% |
| 4 | 7712 | 2.9% |
| 7 | 7042 | 2.6% |
| 2 | 5659 | 2.1% |
| Other values (4) | 19390 | 7.2% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 270017 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 0 | 80842 | |
| . | 46498 | |
| 9 | 39765 | |
| , | 23249 | 8.6% |
| 23249 | 8.6% | |
| 5 | 8773 | 3.2% |
| 1 | 7838 | 2.9% |
| 4 | 7712 | 2.9% |
| 7 | 7042 | 2.6% |
| 2 | 5659 | 2.1% |
| Other values (4) | 19390 | 7.2% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 270017 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 0 | 80842 | |
| . | 46498 | |
| 9 | 39765 | |
| , | 23249 | 8.6% |
| 23249 | 8.6% | |
| 5 | 8773 | 3.2% |
| 1 | 7838 | 2.9% |
| 4 | 7712 | 2.9% |
| 7 | 7042 | 2.6% |
| 2 | 5659 | 2.1% |
| Other values (4) | 19390 | 7.2% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 270017 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 0 | 80842 | |
| . | 46498 | |
| 9 | 39765 | |
| , | 23249 | 8.6% |
| 23249 | 8.6% | |
| 5 | 8773 | 3.2% |
| 1 | 7838 | 2.9% |
| 4 | 7712 | 2.9% |
| 7 | 7042 | 2.6% |
| 2 | 5659 | 2.1% |
| Other values (4) | 19390 | 7.2% |
partner_id_name
Text
MISSING 
| Distinct | 2766 |
|---|---|
| Distinct (%) | 12.1% |
| Missing | 332 |
| Missing (%) | 1.4% |
| Memory size | 1.9 MiB |
Length
| Max length | 80 |
|---|---|
| Median length | 67 |
| Mean length | 30.028276 |
| Min length | 3 |
Characters and Unicode
| Total characters | 688158 |
|---|---|
| Distinct characters | 89 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 1553 ? |
|---|---|
| Unique (%) | 6.8% |
Sample
| 1st row | Northside Hospital (CPC CBI) ITSM Monitoring |
|---|---|
| 2nd row | Converge TP ITSM Monitoring |
| 3rd row | Converge TP ITSM Monitoring |
| 4th row | Gilson ITSM Monitoring |
| 5th row | Converge TP ITSM Monitoring |
| Value | Count | Frequency (%) |
| monitoring | 15586 | 16.1% |
| itsm | 13751 | 14.2% |
| converge | 5679 | 5.9% |
| tp | 5423 | 5.6% |
| cpc | 3477 | 3.6% |
| cbi | 3220 | 3.3% |
| inc | 2028 | 2.1% |
| events | 1954 | 2.0% |
| it | 1885 | 2.0% |
| 1673 | 1.7% | |
| Other values (3828) | 41898 |
Most occurring characters
| Value | Count | Frequency (%) |
| 73672 | 10.7% | |
| n | 56287 | 8.2% |
| o | 54205 | 7.9% |
| i | 50709 | 7.4% |
| r | 37589 | 5.5% |
| e | 34288 | 5.0% |
| t | 32686 | 4.7% |
| M | 31986 | 4.6% |
| g | 24230 | 3.5% |
| T | 23262 | 3.4% |
| Other values (79) | 269244 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 688158 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 73672 | 10.7% | |
| n | 56287 | 8.2% |
| o | 54205 | 7.9% |
| i | 50709 | 7.4% |
| r | 37589 | 5.5% |
| e | 34288 | 5.0% |
| t | 32686 | 4.7% |
| M | 31986 | 4.6% |
| g | 24230 | 3.5% |
| T | 23262 | 3.4% |
| Other values (79) | 269244 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 688158 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 73672 | 10.7% | |
| n | 56287 | 8.2% |
| o | 54205 | 7.9% |
| i | 50709 | 7.4% |
| r | 37589 | 5.5% |
| e | 34288 | 5.0% |
| t | 32686 | 4.7% |
| M | 31986 | 4.6% |
| g | 24230 | 3.5% |
| T | 23262 | 3.4% |
| Other values (79) | 269244 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 688158 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 73672 | 10.7% | |
| n | 56287 | 8.2% |
| o | 54205 | 7.9% |
| i | 50709 | 7.4% |
| r | 37589 | 5.5% |
| e | 34288 | 5.0% |
| t | 32686 | 4.7% |
| M | 31986 | 4.6% |
| g | 24230 | 3.5% |
| T | 23262 | 3.4% |
| Other values (79) | 269244 |
internal_team_department
Categorical
| Distinct | 3 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.3 MiB |
| MSO | |
|---|---|
| CEC | |
| No Team | 350 |
Length
| Max length | 7 |
|---|---|
| Median length | 3 |
| Mean length | 3.0602176 |
| Min length | 3 |
Characters and Unicode
| Total characters | 71147 |
|---|---|
| Distinct characters | 12 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | MSO |
|---|---|
| 2nd row | CEC |
| 3rd row | CEC |
| 4th row | MSO |
| 5th row | CEC |
Common Values
| Value | Count | Frequency (%) |
| MSO | 17442 | |
| CEC | 5457 | 23.5% |
| No Team | 350 | 1.5% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| mso | 17442 | |
| cec | 5457 | 23.1% |
| no | 350 | 1.5% |
| team | 350 | 1.5% |
Most occurring characters
| Value | Count | Frequency (%) |
| M | 17442 | |
| S | 17442 | |
| O | 17442 | |
| C | 10914 | |
| E | 5457 | 7.7% |
| N | 350 | 0.5% |
| o | 350 | 0.5% |
| 350 | 0.5% | |
| T | 350 | 0.5% |
| e | 350 | 0.5% |
| Other values (2) | 700 | 1.0% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 71147 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| M | 17442 | |
| S | 17442 | |
| O | 17442 | |
| C | 10914 | |
| E | 5457 | 7.7% |
| N | 350 | 0.5% |
| o | 350 | 0.5% |
| 350 | 0.5% | |
| T | 350 | 0.5% |
| e | 350 | 0.5% |
| Other values (2) | 700 | 1.0% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 71147 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| M | 17442 | |
| S | 17442 | |
| O | 17442 | |
| C | 10914 | |
| E | 5457 | 7.7% |
| N | 350 | 0.5% |
| o | 350 | 0.5% |
| 350 | 0.5% | |
| T | 350 | 0.5% |
| e | 350 | 0.5% |
| Other values (2) | 700 | 1.0% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 71147 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| M | 17442 | |
| S | 17442 | |
| O | 17442 | |
| C | 10914 | |
| E | 5457 | 7.7% |
| N | 350 | 0.5% |
| o | 350 | 0.5% |
| 350 | 0.5% | |
| T | 350 | 0.5% |
| e | 350 | 0.5% |
| Other values (2) | 700 | 1.0% |
customer_cms_record
Real number (ℝ)
ZEROS 
| Distinct | 160 |
|---|---|
| Distinct (%) | 0.7% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 4545.8831 |
| Minimum | 0 |
|---|---|
| Maximum | 9012 |
| Zeros | 778 |
| Zeros (%) | 3.3% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 1 |
| Q1 | 92 |
| median | 5588 |
| Q3 | 7069 |
| 95-th percentile | 7118 |
| Maximum | 9012 |
| Range | 9012 |
| Interquartile range (IQR) | 6977 |
Descriptive statistics
| Standard deviation | 3006.7552 |
|---|---|
| Coefficient of variation (CV) | 0.66142378 |
| Kurtosis | -1.2189272 |
| Mean | 4545.8831 |
| Median Absolute Deviation (MAD) | 1490 |
| Skewness | -0.68306814 |
| Sum | 1.0568724 × 108 |
| Variance | 9040576.8 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 5588 | 6728 | |
| 7078 | 1943 | 8.4% |
| 1 | 1893 | 8.1% |
| 92 | 1580 | 6.8% |
| 6177 | 846 | 3.6% |
| 6911 | 786 | 3.4% |
| 7110 | 785 | 3.4% |
| 0 | 778 | 3.3% |
| 8 | 575 | 2.5% |
| 344 | 491 | 2.1% |
| Other values (150) | 6844 |
| Value | Count | Frequency (%) |
| 0 | 778 | |
| 1 | 1893 | |
| 5 | 156 | 0.7% |
| 6 | 16 | 0.1% |
| 8 | 575 | 2.5% |
| 9 | 328 | 1.4% |
| 11 | 140 | 0.6% |
| 79 | 37 | 0.2% |
| 83 | 3 | < 0.1% |
| 86 | 453 | 1.9% |
| Value | Count | Frequency (%) |
| 9012 | 2 | < 0.1% |
| 9007 | 184 | |
| 9006 | 36 | 0.2% |
| 8998 | 17 | 0.1% |
| 8972 | 2 | < 0.1% |
| 8950 | 392 | |
| 8949 | 2 | < 0.1% |
| 8823 | 2 | < 0.1% |
| 8758 | 6 | < 0.1% |
| 8726 | 78 | 0.3% |
solution
Text
MISSING 
| Distinct | 3763 |
|---|---|
| Distinct (%) | 16.4% |
| Missing | 286 |
| Missing (%) | 1.2% |
| Memory size | 28.2 MiB |
Length
| Max length | 1374407 |
|---|---|
| Median length | 620864 |
| Mean length | 965.57858 |
| Min length | 0 |
Characters and Unicode
| Total characters | 22172581 |
|---|---|
| Distinct characters | 121 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 3460 ? |
|---|---|
| Unique (%) | 15.1% |
Sample
| 1st row | <p><br></p> |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | <p><br></p> |
| 5th row |
| Value | Count | Frequency (%) |
| p><br></p | 9322 | 7.0% |
| the | 4763 | 3.6% |
| to | 3511 | 2.7% |
| ticket | 1986 | 1.5% |
| and | 1866 | 1.4% |
| is | 1666 | 1.3% |
| was | 1600 | 1.2% |
| user | 1432 | 1.1% |
| p | 1319 | 1.0% |
| 255 | 1183 | 0.9% |
| Other values (12477) | 103822 |
Most occurring characters
| Value | Count | Frequency (%) |
| A | 687349 | 3.1% |
| / | 427043 | 1.9% |
| e | 415627 | 1.9% |
| t | 403712 | 1.8% |
| r | 398060 | 1.8% |
| n | 379858 | 1.7% |
| f | 378510 | 1.7% |
| i | 372251 | 1.7% |
| v | 371167 | 1.7% |
| b | 366509 | 1.7% |
| Other values (111) | 17972495 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 22172581 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| A | 687349 | 3.1% |
| / | 427043 | 1.9% |
| e | 415627 | 1.9% |
| t | 403712 | 1.8% |
| r | 398060 | 1.8% |
| n | 379858 | 1.7% |
| f | 378510 | 1.7% |
| i | 372251 | 1.7% |
| v | 371167 | 1.7% |
| b | 366509 | 1.7% |
| Other values (111) | 17972495 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 22172581 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| A | 687349 | 3.1% |
| / | 427043 | 1.9% |
| e | 415627 | 1.9% |
| t | 403712 | 1.8% |
| r | 398060 | 1.8% |
| n | 379858 | 1.7% |
| f | 378510 | 1.7% |
| i | 372251 | 1.7% |
| v | 371167 | 1.7% |
| b | 366509 | 1.7% |
| Other values (111) | 17972495 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 22172581 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| A | 687349 | 3.1% |
| / | 427043 | 1.9% |
| e | 415627 | 1.9% |
| t | 403712 | 1.8% |
| r | 398060 | 1.8% |
| n | 379858 | 1.7% |
| f | 378510 | 1.7% |
| i | 372251 | 1.7% |
| v | 371167 | 1.7% |
| b | 366509 | 1.7% |
| Other values (111) | 17972495 |
| Distinct | 689 |
|---|---|
| Distinct (%) | 3.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.8 MiB |
Length
| Max length | 73 |
|---|---|
| Median length | 63 |
| Mean length | 23.351241 |
| Min length | 3 |
Characters and Unicode
| Total characters | 542893 |
|---|---|
| Distinct characters | 77 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 337 ? |
|---|---|
| Unique (%) | 1.4% |
Sample
| 1st row | Northside Hospital (CPC CBI) ITSM |
|---|---|
| 2nd row | Converge TP |
| 3rd row | Converge TP |
| 4th row | Gilson ITSM Monitoring |
| 5th row | Converge TP |
| Value | Count | Frequency (%) |
| itsm | 11372 | 13.2% |
| converge | 6516 | 7.6% |
| tp | 6238 | 7.3% |
| cpc | 3710 | 4.3% |
| location | 3319 | 3.9% |
| 3316 | 3.9% | |
| cbi | 3248 | 3.8% |
| main | 2524 | 2.9% |
| llc | 1961 | 2.3% |
| invacare | 1915 | 2.2% |
| Other values (1098) | 41711 |
Most occurring characters
| Value | Count | Frequency (%) |
| 63323 | 11.7% | |
| o | 31430 | 5.8% |
| e | 31220 | 5.8% |
| n | 30863 | 5.7% |
| a | 26039 | 4.8% |
| C | 24648 | 4.5% |
| T | 22380 | 4.1% |
| I | 21895 | 4.0% |
| i | 21472 | 4.0% |
| r | 21096 | 3.9% |
| Other values (67) | 248527 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 542893 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 63323 | 11.7% | |
| o | 31430 | 5.8% |
| e | 31220 | 5.8% |
| n | 30863 | 5.7% |
| a | 26039 | 4.8% |
| C | 24648 | 4.5% |
| T | 22380 | 4.1% |
| I | 21895 | 4.0% |
| i | 21472 | 4.0% |
| r | 21096 | 3.9% |
| Other values (67) | 248527 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 542893 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 63323 | 11.7% | |
| o | 31430 | 5.8% |
| e | 31220 | 5.8% |
| n | 30863 | 5.7% |
| a | 26039 | 4.8% |
| C | 24648 | 4.5% |
| T | 22380 | 4.1% |
| I | 21895 | 4.0% |
| i | 21472 | 4.0% |
| r | 21096 | 3.9% |
| Other values (67) | 248527 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 542893 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 63323 | 11.7% | |
| o | 31430 | 5.8% |
| e | 31220 | 5.8% |
| n | 30863 | 5.7% |
| a | 26039 | 4.8% |
| C | 24648 | 4.5% |
| T | 22380 | 4.1% |
| I | 21895 | 4.0% |
| i | 21472 | 4.0% |
| r | 21096 | 3.9% |
| Other values (67) | 248527 |
product_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 365 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 775.4 KiB |
MISSING 
| Distinct | 160 |
|---|---|
| Distinct (%) | 0.7% |
| Missing | 775 |
| Missing (%) | 3.3% |
| Memory size | 1.6 MiB |
Length
| Max length | 55 |
|---|---|
| Median length | 43 |
| Mean length | 17.610083 |
| Min length | 3 |
Characters and Unicode
| Total characters | 395769 |
|---|---|
| Distinct characters | 61 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 44 ? |
|---|---|
| Unique (%) | 0.2% |
Sample
| 1st row | Northside Hospital |
|---|---|
| 2nd row | Converge TP |
| 3rd row | Converge TP |
| 4th row | Gilson |
| 5th row | Converge TP |
| Value | Count | Frequency (%) |
| converge | 6730 | 11.7% |
| tp | 6730 | 11.7% |
| inc | 4998 | 8.7% |
| invacare | 1944 | 3.4% |
| technology | 1924 | 3.3% |
| lummus | 1893 | 3.3% |
| specialty | 1853 | 3.2% |
| products | 1622 | 2.8% |
| liquidpower | 1580 | 2.7% |
| sun | 846 | 1.5% |
| Other values (318) | 27472 |
Most occurring characters
| Value | Count | Frequency (%) |
| 35118 | 8.9% | |
| e | 32855 | 8.3% |
| n | 25701 | 6.5% |
| o | 24789 | 6.3% |
| r | 21051 | 5.3% |
| c | 18738 | 4.7% |
| a | 18142 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14162 | 3.6% |
| Other values (51) | 174362 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 395769 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 35118 | 8.9% | |
| e | 32855 | 8.3% |
| n | 25701 | 6.5% |
| o | 24789 | 6.3% |
| r | 21051 | 5.3% |
| c | 18738 | 4.7% |
| a | 18142 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14162 | 3.6% |
| Other values (51) | 174362 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 395769 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 35118 | 8.9% | |
| e | 32855 | 8.3% |
| n | 25701 | 6.5% |
| o | 24789 | 6.3% |
| r | 21051 | 5.3% |
| c | 18738 | 4.7% |
| a | 18142 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14162 | 3.6% |
| Other values (51) | 174362 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 395769 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 35118 | 8.9% | |
| e | 32855 | 8.3% |
| n | 25701 | 6.5% |
| o | 24789 | 6.3% |
| r | 21051 | 5.3% |
| c | 18738 | 4.7% |
| a | 18142 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14162 | 3.6% |
| Other values (51) | 174362 |
time_day
Categorical
| Distinct | 7 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.4 MiB |
| Thursday | |
|---|---|
| Friday | |
| Tuesday | |
| Monday | |
| Wednesday | |
| Other values (2) |
Length
| Max length | 9 |
|---|---|
| Median length | 8 |
| Mean length | 7.1552325 |
| Min length | 6 |
Characters and Unicode
| Total characters | 166352 |
|---|---|
| Distinct characters | 17 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Monday |
|---|---|
| 2nd row | Monday |
| 3rd row | Monday |
| 4th row | Monday |
| 5th row | Monday |
Common Values
| Value | Count | Frequency (%) |
| Thursday | 4527 | |
| Friday | 4140 | |
| Tuesday | 4084 | |
| Monday | 3694 | |
| Wednesday | 3506 | |
| Sunday | 1697 | 7.3% |
| Saturday | 1601 | 6.9% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| thursday | 4527 | |
| friday | 4140 | |
| tuesday | 4084 | |
| monday | 3694 | |
| wednesday | 3506 | |
| sunday | 1697 | 7.3% |
| saturday | 1601 | 6.9% |
Most occurring characters
| Value | Count | Frequency (%) |
| d | 26755 | |
| a | 24850 | |
| y | 23249 | |
| s | 12117 | |
| u | 11909 | |
| e | 11096 | |
| r | 10268 | 6.2% |
| n | 8897 | 5.3% |
| T | 8611 | 5.2% |
| h | 4527 | 2.7% |
| Other values (7) | 24073 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 166352 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| d | 26755 | |
| a | 24850 | |
| y | 23249 | |
| s | 12117 | |
| u | 11909 | |
| e | 11096 | |
| r | 10268 | 6.2% |
| n | 8897 | 5.3% |
| T | 8611 | 5.2% |
| h | 4527 | 2.7% |
| Other values (7) | 24073 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 166352 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| d | 26755 | |
| a | 24850 | |
| y | 23249 | |
| s | 12117 | |
| u | 11909 | |
| e | 11096 | |
| r | 10268 | 6.2% |
| n | 8897 | 5.3% |
| T | 8611 | 5.2% |
| h | 4527 | 2.7% |
| Other values (7) | 24073 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 166352 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| d | 26755 | |
| a | 24850 | |
| y | 23249 | |
| s | 12117 | |
| u | 11909 | |
| e | 11096 | |
| r | 10268 | 6.2% |
| n | 8897 | 5.3% |
| T | 8611 | 5.2% |
| h | 4527 | 2.7% |
| Other values (7) | 24073 |
primary_root_cause_id_name
Categorical
IMBALANCE  MISSING 
| Distinct | 4 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 368 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
| 3rd Party Vendor Infrastructure | 7 |
|---|---|
| Customer Infrastructure | 4 |
| Application | 1 |
Length
| Max length | 31 |
|---|---|
| Median length | 0 |
| Mean length | 0.013985403 |
| Min length | 0 |
Characters and Unicode
| Total characters | 320 |
|---|---|
| Distinct characters | 23 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 1 ? |
|---|---|
| Unique (%) | < 0.1% |
Sample
| 1st row | |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | |
| 5th row |
Common Values
| Value | Count | Frequency (%) |
| 22869 | ||
| 3rd Party Vendor Infrastructure | 7 | < 0.1% |
| Customer Infrastructure | 4 | < 0.1% |
| Application | 1 | < 0.1% |
| (Missing) | 368 | 1.6% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| infrastructure | 11 | |
| 3rd | 7 | |
| party | 7 | |
| vendor | 7 | |
| customer | 4 | 10.8% |
| application | 1 | 2.7% |
Most occurring characters
| Value | Count | Frequency (%) |
| r | 58 | |
| t | 34 | |
| u | 26 | 8.1% |
| 25 | 7.8% | |
| e | 22 | 6.9% |
| a | 19 | 5.9% |
| n | 19 | 5.9% |
| s | 15 | 4.7% |
| d | 14 | 4.4% |
| c | 12 | 3.8% |
| Other values (13) | 76 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 320 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| r | 58 | |
| t | 34 | |
| u | 26 | 8.1% |
| 25 | 7.8% | |
| e | 22 | 6.9% |
| a | 19 | 5.9% |
| n | 19 | 5.9% |
| s | 15 | 4.7% |
| d | 14 | 4.4% |
| c | 12 | 3.8% |
| Other values (13) | 76 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 320 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| r | 58 | |
| t | 34 | |
| u | 26 | 8.1% |
| 25 | 7.8% | |
| e | 22 | 6.9% |
| a | 19 | 5.9% |
| n | 19 | 5.9% |
| s | 15 | 4.7% |
| d | 14 | 4.4% |
| c | 12 | 3.8% |
| Other values (13) | 76 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 320 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| r | 58 | |
| t | 34 | |
| u | 26 | 8.1% |
| 25 | 7.8% | |
| e | 22 | 6.9% |
| a | 19 | 5.9% |
| n | 19 | 5.9% |
| s | 15 | 4.7% |
| d | 14 | 4.4% |
| c | 12 | 3.8% |
| Other values (13) | 76 |
id
Real number (ℝ)
UNIQUE 
| Distinct | 23249 |
|---|---|
| Distinct (%) | 100.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 768831.59 |
| Minimum | 755013 |
|---|---|
| Maximum | 782871 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 755013 |
|---|---|
| 5-th percentile | 756402.4 |
| Q1 | 761896 |
| median | 768406 |
| Q3 | 775289 |
| 95-th percentile | 781647.6 |
| Maximum | 782871 |
| Range | 27858 |
| Interquartile range (IQR) | 13393 |
Descriptive statistics
| Standard deviation | 8138.3379 |
|---|---|
| Coefficient of variation (CV) | 0.010585332 |
| Kurtosis | -1.1976796 |
| Mean | 768831.59 |
| Median Absolute Deviation (MAD) | 6694 |
| Skewness | 0.058380113 |
| Sum | 1.7874566 × 1010 |
| Variance | 66232544 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 782701 | 1 | < 0.1% |
| 771123 | 1 | < 0.1% |
| 771167 | 1 | < 0.1% |
| 771211 | 1 | < 0.1% |
| 771112 | 1 | < 0.1% |
| 771230 | 1 | < 0.1% |
| 771124 | 1 | < 0.1% |
| 771217 | 1 | < 0.1% |
| 771228 | 1 | < 0.1% |
| 769738 | 1 | < 0.1% |
| Other values (23239) | 23239 |
| Value | Count | Frequency (%) |
| 755013 | 1 | |
| 755014 | 1 | |
| 755015 | 1 | |
| 755016 | 1 | |
| 755017 | 1 | |
| 755018 | 1 | |
| 755019 | 1 | |
| 755020 | 1 | |
| 755021 | 1 | |
| 755022 | 1 |
| Value | Count | Frequency (%) |
| 782871 | 1 | |
| 782870 | 1 | |
| 782869 | 1 | |
| 782868 | 1 | |
| 782867 | 1 | |
| 782866 | 1 | |
| 782865 | 1 | |
| 782864 | 1 | |
| 782863 | 1 | |
| 782862 | 1 |
create_date
Date
| Distinct | 21563 |
|---|---|
| Distinct (%) | 92.7% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 181.8 KiB |
| Minimum | 2024-05-23 09:54:38 |
|---|---|
| Maximum | 2024-06-22 09:50:13 |
MISSING 
| Distinct | 65 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 365 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
Length
| Max length | 53 |
|---|---|
| Median length | 0 |
| Mean length | 0.39761405 |
| Min length | 0 |
Characters and Unicode
| Total characters | 9099 |
|---|---|
| Distinct characters | 50 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 19 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | Web Protocols |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | |
| 5th row |
| Value | Count | Frequency (%) |
| accounts | 115 | 9.2% |
| protocols | 112 | 9.0% |
| web | 109 | 8.8% |
| malicious | 96 | 7.7% |
| file | 93 | 7.5% |
| domain | 69 | 5.5% |
| cloud | 48 | 3.9% |
| memory | 29 | 2.3% |
| powershell | 28 | 2.3% |
| local | 27 | 2.2% |
| Other values (93) | 518 |
Most occurring characters
| Value | Count | Frequency (%) |
| o | 1066 | 11.7% |
| i | 692 | 7.6% |
| c | 648 | 7.1% |
| 630 | 6.9% | |
| l | 570 | 6.3% |
| e | 545 | 6.0% |
| s | 529 | 5.8% |
| n | 459 | 5.0% |
| t | 429 | 4.7% |
| a | 417 | 4.6% |
| Other values (40) | 3114 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 9099 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| o | 1066 | 11.7% |
| i | 692 | 7.6% |
| c | 648 | 7.1% |
| 630 | 6.9% | |
| l | 570 | 6.3% |
| e | 545 | 6.0% |
| s | 529 | 5.8% |
| n | 459 | 5.0% |
| t | 429 | 4.7% |
| a | 417 | 4.6% |
| Other values (40) | 3114 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 9099 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| o | 1066 | 11.7% |
| i | 692 | 7.6% |
| c | 648 | 7.1% |
| 630 | 6.9% | |
| l | 570 | 6.3% |
| e | 545 | 6.0% |
| s | 529 | 5.8% |
| n | 459 | 5.0% |
| t | 429 | 4.7% |
| a | 417 | 4.6% |
| Other values (40) | 3114 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 9099 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| o | 1066 | 11.7% |
| i | 692 | 7.6% |
| c | 648 | 7.1% |
| 630 | 6.9% | |
| l | 570 | 6.3% |
| e | 545 | 6.0% |
| s | 529 | 5.8% |
| n | 459 | 5.0% |
| t | 429 | 4.7% |
| a | 417 | 4.6% |
| Other values (40) | 3114 |
tag_ids
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 366 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 1.5 MiB |
last_comming_from
Unsupported
REJECTED  UNSUPPORTED 
| Missing | 47 |
|---|---|
| Missing (%) | 0.2% |
| Memory size | 1.3 MiB |
MISSING 
| Distinct | 21542 |
|---|---|
| Distinct (%) | 94.5% |
| Missing | 459 |
| Missing (%) | 2.0% |
| Memory size | 33.7 MiB |
Length
| Max length | 36963 |
|---|---|
| Median length | 4572 |
| Mean length | 861.03124 |
| Min length | 0 |
Characters and Unicode
| Total characters | 19622902 |
|---|---|
| Distinct characters | 445 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 21238 ? |
|---|---|
| Unique (%) | 93.2% |
Sample
| 1st row |    [EXTERNAL SENDER] This message was sent to you automatically by Exabeam on the following high risk event by an asset. High risk session by asset: mm3he87-bfl with a risk score of 150 Asset Name: mm3he87-bfl Asset IP: 99.16.42.10 Top user for this asset: Louchion Wright, Tiffany Williams Session Start Time: June 10 2024, 12:00AM (GMT) Session End Time: June 11 2024, 12:00AM (GMT) Top Risk Reason: A security alert is associated with the asset. This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM. \n    [EXTERNAL SENDER] This message was sent to you automatically by Exabeam on the following high risk event by an asset. High risk session by asset: radjht60-nfshi with a risk score of 95 Asset Name: radjht60-nfshi Asset IP: 10.47.10.173 Top user for this asset: Radiology iis Session Start Time: June 10 2024, 12:00AM (GMT) Session End Time: June 11 2024, 12:00AM (GMT) Top Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM. |
|---|---|
| 2nd row | Alert: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) Severity: warning Hostname: cec-lex-pkirt.converge.cloud Ip: 172.19.32.70 Name: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes Severity: Average Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207 Integration name: Zabbix |
| 3rd row | Alert: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) Severity: warning Hostname: 172.19.1.40 Ip: 127.0.0.1 Name: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 Severity: High Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036 Integration name: CEC-Storage-Zabbix |
| 4th row |    [EXTERNAL SENDER] Review this incident.                                                                                                                                                                                                                                                                                       Microsoft 365 Defender has detected a security threat in your environment View incident details: ID 8621 Incident name Email messages removed after delivery​ Severity Informational Categories InitialAccess Time June 10, 2024 14:25 UTC Incident page https://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4 Account information Organization name Gilson Inc. Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​ |
| 5th row | Alert: LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) Severity: warning Hostname: MSC-ORD-MGT-FW Ip: 172.18.0.19 Name: LEX/ORD Management IPSec Tunnel may be DOWN Severity: High Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413 Integration name: Zabbix |
| Value | Count | Frequency (%) |
| 96891 | 4.2% | |
| the | 54946 | 2.4% |
| to | 36401 | 1.6% |
| for | 28919 | 1.3% |
| this | 25690 | 1.1% |
| name | 24321 | 1.1% |
| is | 23858 | 1.0% |
| of | 23386 | 1.0% |
| a | 20422 | 0.9% |
| and | 18209 | 0.8% |
| Other values (96041) | 1955954 |
Most occurring characters
| Value | Count | Frequency (%) |
| 2300182 | 11.7% | |
| e | 1460421 | 7.4% |
| t | 977268 | 5.0% |
| 881476 | 4.5% | |
| i | 872421 | 4.4% |
| a | 828417 | 4.2% |
| o | 827952 | 4.2% |
| n | 798149 | 4.1% |
| r | 751495 | 3.8% |
| s | 729344 | 3.7% |
| Other values (435) | 9195777 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 19622902 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 2300182 | 11.7% | |
| e | 1460421 | 7.4% |
| t | 977268 | 5.0% |
| 881476 | 4.5% | |
| i | 872421 | 4.4% |
| a | 828417 | 4.2% |
| o | 827952 | 4.2% |
| n | 798149 | 4.1% |
| r | 751495 | 3.8% |
| s | 729344 | 3.7% |
| Other values (435) | 9195777 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 19622902 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 2300182 | 11.7% | |
| e | 1460421 | 7.4% |
| t | 977268 | 5.0% |
| 881476 | 4.5% | |
| i | 872421 | 4.4% |
| a | 828417 | 4.2% |
| o | 827952 | 4.2% |
| n | 798149 | 4.1% |
| r | 751495 | 3.8% |
| s | 729344 | 3.7% |
| Other values (435) | 9195777 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 19622902 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 2300182 | 11.7% | |
| e | 1460421 | 7.4% |
| t | 977268 | 5.0% |
| 881476 | 4.5% | |
| i | 872421 | 4.4% |
| a | 828417 | 4.2% |
| o | 827952 | 4.2% |
| n | 798149 | 4.1% |
| r | 751495 | 3.8% |
| s | 729344 | 3.7% |
| Other values (435) | 9195777 |
stage_id
Real number (ℝ)
| Distinct | 45 |
|---|---|
| Distinct (%) | 0.2% |
| Missing | 28 |
| Missing (%) | 0.1% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 62.07799 |
| Minimum | 1 |
|---|---|
| Maximum | 563 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 1 |
|---|---|
| 5-th percentile | 3 |
| Q1 | 3 |
| median | 3 |
| Q3 | 6 |
| 95-th percentile | 556 |
| Maximum | 563 |
| Range | 562 |
| Interquartile range (IQR) | 3 |
Descriptive statistics
| Standard deviation | 167.72814 |
|---|---|
| Coefficient of variation (CV) | 2.7018938 |
| Kurtosis | 4.6361549 |
| Mean | 62.07799 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 2.5734583 |
| Sum | 1441513 |
| Variance | 28132.727 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 3 | 14185 | |
| 6 | 4913 | 21.1% |
| 556 | 1332 | 5.7% |
| 29 | 480 | 2.1% |
| 538 | 385 | 1.7% |
| 2 | 260 | 1.1% |
| 7 | 228 | 1.0% |
| 562 | 203 | 0.9% |
| 8 | 193 | 0.8% |
| 4 | 172 | 0.7% |
| Other values (35) | 870 | 3.7% |
| Value | Count | Frequency (%) |
| 1 | 96 | 0.4% |
| 2 | 260 | 1.1% |
| 3 | 14185 | |
| 4 | 172 | 0.7% |
| 6 | 4913 | 21.1% |
| 7 | 228 | 1.0% |
| 8 | 193 | 0.8% |
| 9 | 25 | 0.1% |
| 10 | 56 | 0.2% |
| 21 | 6 | < 0.1% |
| Value | Count | Frequency (%) |
| 563 | 126 | 0.5% |
| 562 | 203 | 0.9% |
| 561 | 4 | < 0.1% |
| 560 | 2 | < 0.1% |
| 559 | 38 | 0.2% |
| 558 | 55 | 0.2% |
| 557 | 47 | 0.2% |
| 556 | 1332 | |
| 555 | 40 | 0.2% |
| 539 | 1 | < 0.1% |
alert_criteria
Categorical
IMBALANCE  MISSING 
| Distinct | 3 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 354 |
| Missing (%) | 1.5% |
| Memory size | 1.5 MiB |
| Unclassified | |
|---|---|
| False positive | 927 |
| True positive | 266 |
Length
| Max length | 14 |
|---|---|
| Median length | 12 |
| Mean length | 12.092597 |
| Min length | 12 |
Characters and Unicode
| Total characters | 276860 |
|---|---|
| Distinct characters | 19 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Unclassified |
|---|---|
| 2nd row | Unclassified |
| 3rd row | Unclassified |
| 4th row | Unclassified |
| 5th row | Unclassified |
Common Values
| Value | Count | Frequency (%) |
| Unclassified | 21702 | |
| False positive | 927 | 4.0% |
| True positive | 266 | 1.1% |
| (Missing) | 354 | 1.5% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| unclassified | 21702 | |
| positive | 1193 | 5.0% |
| false | 927 | 3.8% |
| true | 266 | 1.1% |
Most occurring characters
| Value | Count | Frequency (%) |
| i | 45790 | |
| s | 45524 | |
| e | 24088 | |
| l | 22629 | |
| a | 22629 | |
| U | 21702 | |
| n | 21702 | |
| c | 21702 | |
| f | 21702 | |
| d | 21702 | |
| Other values (9) | 7690 | 2.8% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 276860 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| i | 45790 | |
| s | 45524 | |
| e | 24088 | |
| l | 22629 | |
| a | 22629 | |
| U | 21702 | |
| n | 21702 | |
| c | 21702 | |
| f | 21702 | |
| d | 21702 | |
| Other values (9) | 7690 | 2.8% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 276860 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| i | 45790 | |
| s | 45524 | |
| e | 24088 | |
| l | 22629 | |
| a | 22629 | |
| U | 21702 | |
| n | 21702 | |
| c | 21702 | |
| f | 21702 | |
| d | 21702 | |
| Other values (9) | 7690 | 2.8% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 276860 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| i | 45790 | |
| s | 45524 | |
| e | 24088 | |
| l | 22629 | |
| a | 22629 | |
| U | 21702 | |
| n | 21702 | |
| c | 21702 | |
| f | 21702 | |
| d | 21702 | |
| Other values (9) | 7690 | 2.8% |
assign_min
Real number (ℝ)
SKEWED  ZEROS 
| Distinct | 4239 |
|---|---|
| Distinct (%) | 18.2% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 22.151206 |
| Minimum | 0 |
|---|---|
| Maximum | 6982.85 |
| Zeros | 14914 |
| Zeros (%) | 64.1% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 4.05 |
| 95-th percentile | 77.576 |
| Maximum | 6982.85 |
| Range | 6982.85 |
| Interquartile range (IQR) | 4.05 |
Descriptive statistics
| Standard deviation | 139.77705 |
|---|---|
| Coefficient of variation (CV) | 6.3101328 |
| Kurtosis | 931.26331 |
| Mean | 22.151206 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 23.862096 |
| Sum | 514993.39 |
| Variance | 19537.624 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 14914 | |
| 0.01 | 186 | 0.8% |
| 540 | 97 | 0.4% |
| 0.02 | 39 | 0.2% |
| 0.44 | 15 | 0.1% |
| 0.71 | 15 | 0.1% |
| 0.42 | 14 | 0.1% |
| 1.4 | 14 | 0.1% |
| 0.53 | 13 | 0.1% |
| 1.69 | 13 | 0.1% |
| Other values (4229) | 7929 |
| Value | Count | Frequency (%) |
| 0 | 14914 | |
| 0.01 | 186 | 0.8% |
| 0.02 | 39 | 0.2% |
| 0.05 | 1 | < 0.1% |
| 0.07 | 6 | < 0.1% |
| 0.08 | 5 | < 0.1% |
| 0.09 | 8 | < 0.1% |
| 0.1 | 3 | < 0.1% |
| 0.11 | 1 | < 0.1% |
| 0.12 | 2 | < 0.1% |
| Value | Count | Frequency (%) |
| 6982.85 | 1 | |
| 6981.85 | 1 | |
| 6981.5 | 1 | |
| 4486.82 | 1 | |
| 3701.14 | 1 | |
| 3098.55 | 1 | |
| 2714.02 | 1 | |
| 2564.22 | 1 | |
| 2444.38 | 1 | |
| 2332.85 | 1 |
ticket_type_sequence
Real number (ℝ)
ZEROS 
| Distinct | 8 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 5.0015915 |
| Minimum | 0 |
|---|---|
| Maximum | 13 |
| Zeros | 2383 |
| Zeros (%) | 10.2% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 2 |
| median | 2 |
| Q3 | 10 |
| 95-th percentile | 13 |
| Maximum | 13 |
| Range | 13 |
| Interquartile range (IQR) | 8 |
Descriptive statistics
| Standard deviation | 4.8026564 |
|---|---|
| Coefficient of variation (CV) | 0.96022565 |
| Kurtosis | -1.2770375 |
| Mean | 5.0015915 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 0.70227654 |
| Sum | 116282 |
| Variance | 23.065508 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 2 | 6906 | |
| 13 | 3448 | |
| 3 | 3182 | |
| 1 | 3049 | |
| 0 | 2383 | 10.2% |
| 10 | 2359 | 10.1% |
| 11 | 1603 | 6.9% |
| 12 | 319 | 1.4% |
| Value | Count | Frequency (%) |
| 0 | 2383 | 10.2% |
| 1 | 3049 | |
| 2 | 6906 | |
| 3 | 3182 | |
| 10 | 2359 | 10.1% |
| 11 | 1603 | 6.9% |
| 12 | 319 | 1.4% |
| 13 | 3448 |
| Value | Count | Frequency (%) |
| 13 | 3448 | |
| 12 | 319 | 1.4% |
| 11 | 1603 | 6.9% |
| 10 | 2359 | 10.1% |
| 3 | 3182 | |
| 2 | 6906 | |
| 1 | 3049 | |
| 0 | 2383 | 10.2% |
product_id_name
Text
MISSING 
| Distinct | 289 |
|---|---|
| Distinct (%) | 1.3% |
| Missing | 365 |
| Missing (%) | 1.6% |
| Memory size | 1.7 MiB |
Length
| Max length | 89 |
|---|---|
| Median length | 76 |
| Mean length | 18.018353 |
| Min length | 0 |
Characters and Unicode
| Total characters | 412332 |
|---|---|
| Distinct characters | 69 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 98 ? |
|---|---|
| Unique (%) | 0.4% |
Sample
| 1st row | SOC: Escalations: NORHOS-Northside Hospital |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | |
| 5th row |
| Value | Count | Frequency (%) |
| 11365 | ||
| alert | 3923 | 6.9% |
| escalations | 3741 | 6.6% |
| soc | 3741 | 6.6% |
| auvik | 3281 | 5.8% |
| network | 1721 | 3.0% |
| offline | 1720 | 3.0% |
| noc001 | 1705 | 3.0% |
| element | 1705 | 3.0% |
| ivc-configuration | 1408 | 2.5% |
| Other values (410) | 22369 |
Most occurring characters
| Value | Count | Frequency (%) |
| 44867 | 10.9% | |
| e | 26087 | 6.3% |
| i | 24019 | 5.8% |
| t | 23284 | 5.6% |
| n | 19604 | 4.8% |
| l | 18343 | 4.4% |
| a | 18130 | 4.4% |
| C | 17476 | 4.2% |
| o | 16620 | 4.0% |
| - | 15308 | 3.7% |
| Other values (59) | 188594 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 412332 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 44867 | 10.9% | |
| e | 26087 | 6.3% |
| i | 24019 | 5.8% |
| t | 23284 | 5.6% |
| n | 19604 | 4.8% |
| l | 18343 | 4.4% |
| a | 18130 | 4.4% |
| C | 17476 | 4.2% |
| o | 16620 | 4.0% |
| - | 15308 | 3.7% |
| Other values (59) | 188594 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 412332 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 44867 | 10.9% | |
| e | 26087 | 6.3% |
| i | 24019 | 5.8% |
| t | 23284 | 5.6% |
| n | 19604 | 4.8% |
| l | 18343 | 4.4% |
| a | 18130 | 4.4% |
| C | 17476 | 4.2% |
| o | 16620 | 4.0% |
| - | 15308 | 3.7% |
| Other values (59) | 188594 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 412332 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 44867 | 10.9% | |
| e | 26087 | 6.3% |
| i | 24019 | 5.8% |
| t | 23284 | 5.6% |
| n | 19604 | 4.8% |
| l | 18343 | 4.4% |
| a | 18130 | 4.4% |
| C | 17476 | 4.2% |
| o | 16620 | 4.0% |
| - | 15308 | 3.7% |
| Other values (59) | 188594 |
active
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 369 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
| Distinct | 161 |
|---|---|
| Distinct (%) | 0.7% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.6 MiB |
Length
| Max length | 55 |
|---|---|
| Median length | 43 |
| Mean length | 17.021764 |
| Min length | 0 |
Characters and Unicode
| Total characters | 395739 |
|---|---|
| Distinct characters | 61 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 44 ? |
|---|---|
| Unique (%) | 0.2% |
Sample
| 1st row | Northside Hospital |
|---|---|
| 2nd row | Converge TP |
| 3rd row | Converge TP |
| 4th row | Gilson |
| 5th row | Converge TP |
| Value | Count | Frequency (%) |
| converge | 6728 | 11.7% |
| tp | 6728 | 11.7% |
| inc | 4998 | 8.7% |
| invacare | 1943 | 3.4% |
| technology | 1924 | 3.3% |
| lummus | 1893 | 3.3% |
| specialty | 1853 | 3.2% |
| products | 1622 | 2.8% |
| liquidpower | 1580 | 2.7% |
| sun | 846 | 1.5% |
| Other values (318) | 27472 |
Most occurring characters
| Value | Count | Frequency (%) |
| 35116 | 8.9% | |
| e | 32850 | 8.3% |
| n | 25698 | 6.5% |
| o | 24787 | 6.3% |
| r | 21048 | 5.3% |
| c | 18737 | 4.7% |
| a | 18140 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14160 | 3.6% |
| Other values (51) | 174352 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 395739 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 35116 | 8.9% | |
| e | 32850 | 8.3% |
| n | 25698 | 6.5% |
| o | 24787 | 6.3% |
| r | 21048 | 5.3% |
| c | 18737 | 4.7% |
| a | 18140 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14160 | 3.6% |
| Other values (51) | 174352 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 395739 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 35116 | 8.9% | |
| e | 32850 | 8.3% |
| n | 25698 | 6.5% |
| o | 24787 | 6.3% |
| r | 21048 | 5.3% |
| c | 18737 | 4.7% |
| a | 18140 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14160 | 3.6% |
| Other values (51) | 174352 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 395739 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 35116 | 8.9% | |
| e | 32850 | 8.3% |
| n | 25698 | 6.5% |
| o | 24787 | 6.3% |
| r | 21048 | 5.3% |
| c | 18737 | 4.7% |
| a | 18140 | 4.6% |
| i | 16229 | 4.1% |
| u | 14622 | 3.7% |
| C | 14160 | 3.6% |
| Other values (51) | 174352 |
cicore_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 351 |
|---|---|
| Missing (%) | 1.5% |
| Memory size | 788.6 KiB |
date_tz
Real number (ℝ)
| Distinct | 21563 |
|---|---|
| Distinct (%) | 92.7% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1.7177793 × 1012 |
| Minimum | 1.7164581 × 1012 |
|---|---|
| Maximum | 1.7190498 × 1012 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 1.7164581 × 1012 |
|---|---|
| 5-th percentile | 1.7165693 × 1012 |
| Q1 | 1.7171076 × 1012 |
| median | 1.7177382 × 1012 |
| Q3 | 1.71837 × 1012 |
| 95-th percentile | 1.7189395 × 1012 |
| Maximum | 1.7190498 × 1012 |
| Range | 2.591735 × 109 |
| Interquartile range (IQR) | 1.262398 × 109 |
Descriptive statistics
| Standard deviation | 7.4982503 × 108 |
|---|---|
| Coefficient of variation (CV) | 0.00043650837 |
| Kurtosis | -1.1758334 |
| Mean | 1.7177793 × 1012 |
| Median Absolute Deviation (MAD) | 6.30677 × 108 |
| Skewness | -0.0042016975 |
| Sum | 3.993665 × 1016 |
| Variance | 5.6223757 × 1017 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 1.717977909 × 1012 | 38 | 0.2% |
| 1.718936298 × 1012 | 27 | 0.1% |
| 1.71837733 × 1012 | 22 | 0.1% |
| 1.716768313 × 1012 | 21 | 0.1% |
| 1.718582709 × 1012 | 17 | 0.1% |
| 1.716912851 × 1012 | 16 | 0.1% |
| 1.717373105 × 1012 | 15 | 0.1% |
| 1.716903295 × 1012 | 14 | 0.1% |
| 1.716796016 × 1012 | 14 | 0.1% |
| 1.719006792 × 1012 | 14 | 0.1% |
| Other values (21553) | 23051 |
| Value | Count | Frequency (%) |
| 1.716458078 × 1012 | 1 | |
| 1.716458288 × 1012 | 1 | |
| 1.716458549 × 1012 | 1 | |
| 1.716458633 × 1012 | 1 | |
| 1.716458641 × 1012 | 1 | |
| 1.716458648 × 1012 | 1 | |
| 1.716458666 × 1012 | 1 | |
| 1.716458687 × 1012 | 1 | |
| 1.716458692 × 1012 | 1 | |
| 1.716459012 × 1012 | 1 |
| Value | Count | Frequency (%) |
| 1.719049813 × 1012 | 1 | < 0.1% |
| 1.719049782 × 1012 | 1 | < 0.1% |
| 1.719049439 × 1012 | 1 | < 0.1% |
| 1.719049421 × 1012 | 1 | < 0.1% |
| 1.719049379 × 1012 | 1 | < 0.1% |
| 1.719048764 × 1012 | 1 | < 0.1% |
| 1.719048468 × 1012 | 1 | < 0.1% |
| 1.719048305 × 1012 | 3 | |
| 1.719047742 × 1012 | 1 | < 0.1% |
| 1.719047672 × 1012 | 1 | < 0.1% |
ticket_type_id
Real number (ℝ)
MISSING 
| Distinct | 12 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 319 |
| Missing (%) | 1.4% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 5.1549498 |
| Minimum | 0 |
|---|---|
| Maximum | 11 |
| Zeros | 64 |
| Zeros (%) | 0.3% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 2 |
| Q1 | 4 |
| median | 5 |
| Q3 | 6 |
| 95-th percentile | 10 |
| Maximum | 11 |
| Range | 11 |
| Interquartile range (IQR) | 2 |
Descriptive statistics
| Standard deviation | 2.3625775 |
|---|---|
| Coefficient of variation (CV) | 0.45831242 |
| Kurtosis | -0.26701125 |
| Mean | 5.1549498 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 0.66274274 |
| Sum | 118203 |
| Variance | 5.5817726 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 5 | 6906 | |
| 2 | 3201 | |
| 6 | 3182 | |
| 4 | 3049 | |
| 3 | 2383 | 10.2% |
| 9 | 2359 | 10.1% |
| 10 | 1603 | 6.9% |
| 11 | 105 | 0.5% |
| 0 | 64 | 0.3% |
| 8 | 28 | 0.1% |
| Other values (2) | 50 | 0.2% |
| (Missing) | 319 | 1.4% |
| Value | Count | Frequency (%) |
| 0 | 64 | 0.3% |
| 1 | 26 | 0.1% |
| 2 | 3201 | |
| 3 | 2383 | 10.2% |
| 4 | 3049 | |
| 5 | 6906 | |
| 6 | 3182 | |
| 7 | 24 | 0.1% |
| 8 | 28 | 0.1% |
| 9 | 2359 | 10.1% |
| Value | Count | Frequency (%) |
| 11 | 105 | 0.5% |
| 10 | 1603 | 6.9% |
| 9 | 2359 | 10.1% |
| 8 | 28 | 0.1% |
| 7 | 24 | 0.1% |
| 6 | 3182 | |
| 5 | 6906 | |
| 4 | 3049 | |
| 3 | 2383 | 10.2% |
| 2 | 3201 |
user_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 318 |
|---|---|
| Missing (%) | 1.4% |
| Memory size | 793.7 KiB |
tactic_id_name
Categorical
IMBALANCE  MISSING 
| Distinct | 15 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 362 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
| Initial Access | 448 |
|---|---|
| Command and Control | 253 |
| Execution | 246 |
| Credential Access | 209 |
| Other values (10) | 630 |
Length
| Max length | 20 |
|---|---|
| Median length | 0 |
| Mean length | 1.1040329 |
| Min length | 0 |
Characters and Unicode
| Total characters | 25268 |
|---|---|
| Distinct characters | 29 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Command and Control |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | Initial Access |
| 5th row |
Common Values
| Value | Count | Frequency (%) |
| 21101 | ||
| Initial Access | 448 | 1.9% |
| Command and Control | 253 | 1.1% |
| Execution | 246 | 1.1% |
| Credential Access | 209 | 0.9% |
| Persistence | 122 | 0.5% |
| Exfiltration | 121 | 0.5% |
| Defense Evasion | 114 | 0.5% |
| Lateral Movement | 66 | 0.3% |
| Privilege Escalation | 57 | 0.2% |
| Other values (5) | 150 | 0.6% |
| (Missing) | 362 | 1.6% |
Length
| Value | Count | Frequency (%) |
| access | 657 | |
| initial | 448 | |
| command | 253 | 7.9% |
| and | 253 | 7.9% |
| control | 253 | 7.9% |
| execution | 246 | 7.7% |
| credential | 209 | 6.5% |
| persistence | 122 | 3.8% |
| exfiltration | 121 | 3.8% |
| defense | 114 | 3.6% |
| Other values (11) | 526 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 2582 | 10.2% |
| n | 2441 | 9.7% |
| i | 2107 | 8.3% |
| s | 2013 | 8.0% |
| c | 1943 | 7.7% |
| a | 1779 | 7.0% |
| t | 1759 | 7.0% |
| o | 1509 | 6.0% |
| 1416 | 5.6% | |
| l | 1241 | 4.9% |
| Other values (19) | 6478 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 25268 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 2582 | 10.2% |
| n | 2441 | 9.7% |
| i | 2107 | 8.3% |
| s | 2013 | 8.0% |
| c | 1943 | 7.7% |
| a | 1779 | 7.0% |
| t | 1759 | 7.0% |
| o | 1509 | 6.0% |
| 1416 | 5.6% | |
| l | 1241 | 4.9% |
| Other values (19) | 6478 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 25268 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 2582 | 10.2% |
| n | 2441 | 9.7% |
| i | 2107 | 8.3% |
| s | 2013 | 8.0% |
| c | 1943 | 7.7% |
| a | 1779 | 7.0% |
| t | 1759 | 7.0% |
| o | 1509 | 6.0% |
| 1416 | 5.6% | |
| l | 1241 | 4.9% |
| Other values (19) | 6478 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 25268 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 2582 | 10.2% |
| n | 2441 | 9.7% |
| i | 2107 | 8.3% |
| s | 2013 | 8.0% |
| c | 1943 | 7.7% |
| a | 1779 | 7.0% |
| t | 1759 | 7.0% |
| o | 1509 | 6.0% |
| 1416 | 5.6% | |
| l | 1241 | 4.9% |
| Other values (19) | 6478 |
name
Text
UNIQUE 
| Distinct | 23249 |
|---|---|
| Distinct (%) | 100.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 3.6 MiB |
Length
| Max length | 520 |
|---|---|
| Median length | 255 |
| Mean length | 102.9449 |
| Min length | 13 |
Characters and Unicode
| Total characters | 2393366 |
|---|---|
| Distinct characters | 136 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 23249 ? |
|---|---|
| Unique (%) | 100.0% |
Sample
| 1st row | Alert | Northside Hospital | Northside Hospital Email | NSH VECTRA ALERT (#771123) |
|---|---|
| 2nd row | Alert: PD - Zabbix | ConvergeTP | Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (#771167) |
| 3rd row | Alert: PD - CEC-Storage-Zabbix | ConvergeTP | cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (#771211) |
| 4th row | Alert: Email | gilson | Microsoft 365 Defender has detected a security threat (#771112) |
| 5th row | Alert: PD - Zabbix | ConvergeTP | LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (#771230) |
| Value | Count | Frequency (%) |
| 68002 | 19.0% | |
| alert | 16315 | 4.6% |
| for | 6746 | 1.9% |
| convergetp | 5392 | 1.5% |
| pd | 5290 | 1.5% |
| problem | 4063 | 1.1% |
| auvik | 4004 | 1.1% |
| zabbix | 3737 | 1.0% |
| on | 3713 | 1.0% |
| 3712 | 1.0% | |
| Other values (35676) | 236292 |
Most occurring characters
| Value | Count | Frequency (%) |
| 335753 | 14.0% | |
| e | 155291 | 6.5% |
| t | 97160 | 4.1% |
| r | 91220 | 3.8% |
| n | 88993 | 3.7% |
| o | 88392 | 3.7% |
| i | 87940 | 3.7% |
| a | 78031 | 3.3% |
| l | 71562 | 3.0% |
| s | 59861 | 2.5% |
| Other values (126) | 1239163 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 2393366 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 335753 | 14.0% | |
| e | 155291 | 6.5% |
| t | 97160 | 4.1% |
| r | 91220 | 3.8% |
| n | 88993 | 3.7% |
| o | 88392 | 3.7% |
| i | 87940 | 3.7% |
| a | 78031 | 3.3% |
| l | 71562 | 3.0% |
| s | 59861 | 2.5% |
| Other values (126) | 1239163 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 2393366 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 335753 | 14.0% | |
| e | 155291 | 6.5% |
| t | 97160 | 4.1% |
| r | 91220 | 3.8% |
| n | 88993 | 3.7% |
| o | 88392 | 3.7% |
| i | 87940 | 3.7% |
| a | 78031 | 3.3% |
| l | 71562 | 3.0% |
| s | 59861 | 2.5% |
| Other values (126) | 1239163 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 2393366 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 335753 | 14.0% | |
| e | 155291 | 6.5% |
| t | 97160 | 4.1% |
| r | 91220 | 3.8% |
| n | 88993 | 3.7% |
| o | 88392 | 3.7% |
| i | 87940 | 3.7% |
| a | 78031 | 3.3% |
| l | 71562 | 3.0% |
| s | 59861 | 2.5% |
| Other values (126) | 1239163 |
time_hour
Real number (ℝ)
ZEROS 
| Distinct | 24 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 12.386468 |
| Minimum | 0 |
|---|---|
| Maximum | 23 |
| Zeros | 877 |
| Zeros (%) | 3.8% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 1 |
| Q1 | 7 |
| median | 13 |
| Q3 | 18 |
| 95-th percentile | 22 |
| Maximum | 23 |
| Range | 23 |
| Interquartile range (IQR) | 11 |
Descriptive statistics
| Standard deviation | 6.5350404 |
|---|---|
| Coefficient of variation (CV) | 0.52759513 |
| Kurtosis | -1.0098316 |
| Mean | 12.386468 |
| Median Absolute Deviation (MAD) | 5 |
| Skewness | -0.26708677 |
| Sum | 287973 |
| Variance | 42.706753 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 14 | 1589 | 6.8% |
| 15 | 1522 | 6.5% |
| 13 | 1256 | 5.4% |
| 18 | 1216 | 5.2% |
| 19 | 1198 | 5.2% |
| 16 | 1195 | 5.1% |
| 17 | 1142 | 4.9% |
| 20 | 1101 | 4.7% |
| 12 | 1053 | 4.5% |
| 21 | 969 | 4.2% |
| Other values (14) | 11008 |
| Value | Count | Frequency (%) |
| 0 | 877 | |
| 1 | 566 | |
| 2 | 830 | |
| 3 | 724 | |
| 4 | 659 | |
| 5 | 927 | |
| 6 | 925 | |
| 7 | 842 | |
| 8 | 683 | |
| 9 | 758 |
| Value | Count | Frequency (%) |
| 23 | 817 | |
| 22 | 772 | |
| 21 | 969 | |
| 20 | 1101 | |
| 19 | 1198 | |
| 18 | 1216 | |
| 17 | 1142 | |
| 16 | 1195 | |
| 15 | 1522 | |
| 14 | 1589 |
ticket_class
Unsupported
REJECTED  UNSUPPORTED 
| Missing | 0 |
|---|---|
| Missing (%) | 0.0% |
| Memory size | 1.4 MiB |
stage_sequence
Real number (ℝ)
| Distinct | 10 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 33 |
| Missing (%) | 0.1% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 6.0979928 |
| Minimum | 0 |
|---|---|
| Maximum | 8 |
| Zeros | 164 |
| Zeros (%) | 0.7% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 4 |
| Q1 | 6 |
| median | 6 |
| Q3 | 7 |
| 95-th percentile | 7 |
| Maximum | 8 |
| Range | 8 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 1.162077 |
|---|---|
| Coefficient of variation (CV) | 0.19056713 |
| Kurtosis | 12.016969 |
| Mean | 6.0979928 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | -3.1801889 |
| Sum | 141571 |
| Variance | 1.3504229 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 6 | 14568 | |
| 7 | 7145 | |
| 1 | 428 | 1.8% |
| 2 | 342 | 1.5% |
| 4 | 228 | 1.0% |
| 8 | 179 | 0.8% |
| 0 | 164 | 0.7% |
| 5 | 113 | 0.5% |
| 3 | 41 | 0.2% |
| 0.5 | 8 | < 0.1% |
| (Missing) | 33 | 0.1% |
| Value | Count | Frequency (%) |
| 0 | 164 | 0.7% |
| 0.5 | 8 | < 0.1% |
| 1 | 428 | 1.8% |
| 2 | 342 | 1.5% |
| 3 | 41 | 0.2% |
| 4 | 228 | 1.0% |
| 5 | 113 | 0.5% |
| 6 | 14568 | |
| 7 | 7145 | |
| 8 | 179 | 0.8% |
| Value | Count | Frequency (%) |
| 8 | 179 | 0.8% |
| 7 | 7145 | |
| 6 | 14568 | |
| 5 | 113 | 0.5% |
| 4 | 228 | 1.0% |
| 3 | 41 | 0.2% |
| 2 | 342 | 1.5% |
| 1 | 428 | 1.8% |
| 0.5 | 8 | < 0.1% |
| 0 | 164 | 0.7% |
tactic_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 362 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 736.3 KiB |
ticket_source
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 336 |
|---|---|
| Missing (%) | 1.4% |
| Memory size | 1.4 MiB |
description
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 274 |
|---|---|
| Missing (%) | 1.2% |
| Memory size | 128.3 MiB |
commercial_partner_longitude
Real number (ℝ)
ZEROS 
| Distinct | 76 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | -14.327554 |
| Minimum | -157.8988 |
|---|---|
| Maximum | 126.97829 |
| Zeros | 18717 |
| Zeros (%) | 80.5% |
| Negative | 4162 |
| Negative (%) | 17.9% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | -157.8988 |
|---|---|
| 5-th percentile | -95.559631 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0 |
| 95-th percentile | 0 |
| Maximum | 126.97829 |
| Range | 284.87709 |
| Interquartile range (IQR) | 0 |
Descriptive statistics
| Standard deviation | 34.864292 |
|---|---|
| Coefficient of variation (CV) | -2.4333737 |
| Kurtosis | 1.3550928 |
| Mean | -14.327554 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | -1.3773673 |
| Sum | -333101.29 |
| Variance | 1215.5188 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 18717 | |
| -74.1812 | 1182 | 5.1% |
| -95.5596306 | 1114 | 4.8% |
| -71.07763 | 470 | 2.0% |
| -95.55961 | 401 | 1.7% |
| -81.59339 | 327 | 1.4% |
| 77.0027 | 303 | 1.3% |
| -107.991707 | 141 | 0.6% |
| -95.3677 | 133 | 0.6% |
| -95.04635 | 95 | 0.4% |
| Other values (66) | 366 | 1.6% |
| Value | Count | Frequency (%) |
| -157.8988012 | 1 | < 0.1% |
| -157.8988 | 1 | < 0.1% |
| -122.79884 | 1 | < 0.1% |
| -122.39738 | 1 | < 0.1% |
| -122.39515 | 6 | < 0.1% |
| -122.39474 | 17 | |
| -119.24289 | 1 | < 0.1% |
| -118.60255 | 1 | < 0.1% |
| -118.41033 | 1 | < 0.1% |
| -118.36195 | 3 | < 0.1% |
| Value | Count | Frequency (%) |
| 126.97829 | 1 | < 0.1% |
| 77.0027 | 303 | 1.3% |
| 8.49367 | 48 | 0.2% |
| 4.33685 | 18 | 0.1% |
| 0 | 18717 | |
| -71.07763 | 470 | 2.0% |
| -71.08865 | 2 | < 0.1% |
| -71.79941 | 1 | < 0.1% |
| -73.91003 | 58 | 0.2% |
| -73.98071 | 1 | < 0.1% |
user_id_name
Text
MISSING 
| Distinct | 292 |
|---|---|
| Distinct (%) | 1.3% |
| Missing | 318 |
| Missing (%) | 1.4% |
| Memory size | 1.5 MiB |
Length
| Max length | 25 |
|---|---|
| Median length | 22 |
| Mean length | 12.36684 |
| Min length | 0 |
Characters and Unicode
| Total characters | 283584 |
|---|---|
| Distinct characters | 56 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 28 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | Naiman, Alex |
|---|---|
| 2nd row | |
| 3rd row | Soriano, Azael_EIT |
| 4th row | Oliver, Daniel |
| 5th row | Bravo, Fernando_EIT |
| Value | Count | Frequency (%) |
| exactlyit | 1034 | 2.9% |
| bot | 1034 | 2.9% |
| system | 1034 | 2.9% |
| mario_eit | 643 | 1.8% |
| martinez | 643 | 1.8% |
| garcia | 573 | 1.6% |
| jose_eit | 545 | 1.6% |
| gonzalez | 538 | 1.5% |
| daniel_eit | 527 | 1.5% |
| aquino | 517 | 1.5% |
| Other values (470) | 27997 |
Most occurring characters
| Value | Count | Frequency (%) |
| a | 24252 | 8.6% |
| e | 20103 | 7.1% |
| 18148 | 6.4% | |
| , | 15868 | 5.6% |
| o | 14925 | 5.3% |
| n | 14481 | 5.1% |
| r | 13959 | 4.9% |
| i | 13834 | 4.9% |
| l | 13764 | 4.9% |
| T | 10810 | 3.8% |
| Other values (46) | 123440 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 283584 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| a | 24252 | 8.6% |
| e | 20103 | 7.1% |
| 18148 | 6.4% | |
| , | 15868 | 5.6% |
| o | 14925 | 5.3% |
| n | 14481 | 5.1% |
| r | 13959 | 4.9% |
| i | 13834 | 4.9% |
| l | 13764 | 4.9% |
| T | 10810 | 3.8% |
| Other values (46) | 123440 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 283584 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| a | 24252 | 8.6% |
| e | 20103 | 7.1% |
| 18148 | 6.4% | |
| , | 15868 | 5.6% |
| o | 14925 | 5.3% |
| n | 14481 | 5.1% |
| r | 13959 | 4.9% |
| i | 13834 | 4.9% |
| l | 13764 | 4.9% |
| T | 10810 | 3.8% |
| Other values (46) | 123440 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 283584 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| a | 24252 | 8.6% |
| e | 20103 | 7.1% |
| 18148 | 6.4% | |
| , | 15868 | 5.6% |
| o | 14925 | 5.3% |
| n | 14481 | 5.1% |
| r | 13959 | 4.9% |
| i | 13834 | 4.9% |
| l | 13764 | 4.9% |
| T | 10810 | 3.8% |
| Other values (46) | 123440 |
| Distinct | 19726 |
|---|---|
| Distinct (%) | 85.4% |
| Missing | 160 |
| Missing (%) | 0.7% |
| Memory size | 181.8 KiB |
| Minimum | 2000-01-01 00:00:00 |
|---|---|
| Maximum | 2024-06-22 15:49:16 |
cicore_id_name
Text
MISSING 
| Distinct | 1314 |
|---|---|
| Distinct (%) | 5.7% |
| Missing | 351 |
| Missing (%) | 1.5% |
| Memory size | 1.6 MiB |
Length
| Max length | 151 |
|---|---|
| Median length | 63 |
| Mean length | 15.147567 |
| Min length | 0 |
Characters and Unicode
| Total characters | 346849 |
|---|---|
| Distinct characters | 75 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 515 ? |
|---|---|
| Unique (%) | 2.2% |
Sample
| 1st row | SOC Incident Management Northside Hospital |
|---|---|
| 2nd row | CEC-ITSM Processes |
| 3rd row | CEC-ITSM Processes |
| 4th row | |
| 5th row | msc-ord-mgt-fw01 |
| Value | Count | Frequency (%) |
| management | 3835 | 9.4% |
| incident | 3745 | 9.2% |
| soc | 3741 | 9.2% |
| 2404 | 5.9% | |
| processes | 2195 | 5.4% |
| cec-itsm | 2195 | 5.4% |
| ivc | 1729 | 4.3% |
| edelman | 782 | 1.9% |
| austin.docreit.com | 704 | 1.7% |
| other | 573 | 1.4% |
| Other values (1515) | 18697 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 27843 | 8.0% |
| 25018 | 7.2% | |
| n | 21496 | 6.2% |
| t | 17685 | 5.1% |
| C | 15829 | 4.6% |
| - | 14717 | 4.2% |
| a | 14423 | 4.2% |
| i | 12683 | 3.7% |
| s | 12427 | 3.6% |
| S | 12355 | 3.6% |
| Other values (65) | 172373 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 346849 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 27843 | 8.0% |
| 25018 | 7.2% | |
| n | 21496 | 6.2% |
| t | 17685 | 5.1% |
| C | 15829 | 4.6% |
| - | 14717 | 4.2% |
| a | 14423 | 4.2% |
| i | 12683 | 3.7% |
| s | 12427 | 3.6% |
| S | 12355 | 3.6% |
| Other values (65) | 172373 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 346849 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 27843 | 8.0% |
| 25018 | 7.2% | |
| n | 21496 | 6.2% |
| t | 17685 | 5.1% |
| C | 15829 | 4.6% |
| - | 14717 | 4.2% |
| a | 14423 | 4.2% |
| i | 12683 | 3.7% |
| s | 12427 | 3.6% |
| S | 12355 | 3.6% |
| Other values (65) | 172373 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 346849 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 27843 | 8.0% |
| 25018 | 7.2% | |
| n | 21496 | 6.2% |
| t | 17685 | 5.1% |
| C | 15829 | 4.6% |
| - | 14717 | 4.2% |
| a | 14423 | 4.2% |
| i | 12683 | 3.7% |
| s | 12427 | 3.6% |
| S | 12355 | 3.6% |
| Other values (65) | 172373 |
| Distinct | 15237 |
|---|---|
| Distinct (%) | 66.0% |
| Missing | 176 |
| Missing (%) | 0.8% |
| Memory size | 181.8 KiB |
| Minimum | 2000-01-01 00:00:00 |
|---|---|
| Maximum | 2024-06-22 15:48:07 |
partner_id
Real number (ℝ)
MISSING 
| Distinct | 2770 |
|---|---|
| Distinct (%) | 12.1% |
| Missing | 332 |
| Missing (%) | 1.4% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 37495.251 |
| Minimum | 8 |
|---|---|
| Maximum | 104344 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 8 |
|---|---|
| 5-th percentile | 3873 |
| Q1 | 29834 |
| median | 35003 |
| Q3 | 51510 |
| 95-th percentile | 75781 |
| Maximum | 104344 |
| Range | 104336 |
| Interquartile range (IQR) | 21676 |
Descriptive statistics
| Standard deviation | 22657.786 |
|---|---|
| Coefficient of variation (CV) | 0.60428414 |
| Kurtosis | 0.11557839 |
| Mean | 37495.251 |
| Median Absolute Deviation (MAD) | 16489 |
| Skewness | 0.40689172 |
| Sum | 8.5927867 × 108 |
| Variance | 5.1337525 × 108 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 29834 | 5282 | |
| 6298 | 1097 | 4.7% |
| 3873 | 960 | 4.1% |
| 37343 | 828 | 3.6% |
| 44607 | 785 | 3.4% |
| 51492 | 783 | 3.4% |
| 51540 | 480 | 2.1% |
| 41039 | 420 | 1.8% |
| 51475 | 416 | 1.8% |
| 75781 | 390 | 1.7% |
| Other values (2760) | 11476 |
| Value | Count | Frequency (%) |
| 8 | 3 | < 0.1% |
| 22 | 2 | < 0.1% |
| 78 | 11 | |
| 102 | 1 | < 0.1% |
| 110 | 5 | |
| 111 | 1 | < 0.1% |
| 113 | 12 | |
| 115 | 12 | |
| 116 | 1 | < 0.1% |
| 118 | 3 | < 0.1% |
| Value | Count | Frequency (%) |
| 104344 | 1 | |
| 104333 | 1 | |
| 104326 | 1 | |
| 104325 | 1 | |
| 104311 | 1 | |
| 104309 | 1 | |
| 104306 | 1 | |
| 104278 | 1 | |
| 104263 | 1 | |
| 104248 | 1 |
ticket_type_related
Unsupported
REJECTED  UNSUPPORTED 
| Missing | 0 |
|---|---|
| Missing (%) | 0.0% |
| Memory size | 1.4 MiB |
ticket_type_id_name
Categorical
MISSING 
| Distinct | 12 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 319 |
| Missing (%) | 1.4% |
| Memory size | 1.7 MiB |
| Incident Normal (P3) | |
|---|---|
| Undefined | |
| Incident Low (P4) | |
| Incident High (P2) | |
| Incident Critical (P1) | |
| Other values (7) |
Length
| Max length | 22 |
|---|---|
| Median length | 20 |
| Mean length | 17.964937 |
| Min length | 0 |
Characters and Unicode
| Total characters | 411936 |
|---|---|
| Distinct characters | 39 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Undefined |
|---|---|
| 2nd row | Incident Normal (P3) |
| 3rd row | Incident Normal (P3) |
| 4th row | Incident Normal (P3) |
| 5th row | Incident High (P2) |
Common Values
| Value | Count | Frequency (%) |
| Incident Normal (P3) | 6906 | |
| Undefined | 3201 | |
| Incident Low (P4) | 3182 | |
| Incident High (P2) | 3049 | |
| Incident Critical (P1) | 2383 | 10.2% |
| Service Request Normal | 2359 | 10.1% |
| Service Request Low | 1603 | 6.9% |
| Change | 105 | 0.5% |
| 64 | 0.3% | |
| Problem | 28 | 0.1% |
| Other values (2) | 50 | 0.2% |
| (Missing) | 319 | 1.4% |
Length
| Value | Count | Frequency (%) |
| incident | 15520 | |
| normal | 9265 | |
| p3 | 6906 | |
| low | 4785 | 7.7% |
| service | 3962 | 6.4% |
| request | 3962 | 6.4% |
| undefined | 3201 | 5.2% |
| p4 | 3182 | 5.1% |
| p2 | 3049 | 4.9% |
| high | 3049 | 4.9% |
| Other values (6) | 4949 | 8.0% |
Most occurring characters
| Value | Count | Frequency (%) |
| 38964 | 9.5% | |
| e | 37953 | 9.2% |
| n | 37573 | 9.1% |
| i | 30548 | 7.4% |
| d | 21922 | 5.3% |
| t | 21915 | 5.3% |
| c | 21889 | 5.3% |
| r | 15638 | 3.8% |
| P | 15548 | 3.8% |
| I | 15520 | 3.8% |
| Other values (29) | 154466 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 411936 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| 38964 | 9.5% | |
| e | 37953 | 9.2% |
| n | 37573 | 9.1% |
| i | 30548 | 7.4% |
| d | 21922 | 5.3% |
| t | 21915 | 5.3% |
| c | 21889 | 5.3% |
| r | 15638 | 3.8% |
| P | 15548 | 3.8% |
| I | 15520 | 3.8% |
| Other values (29) | 154466 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 411936 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| 38964 | 9.5% | |
| e | 37953 | 9.2% |
| n | 37573 | 9.1% |
| i | 30548 | 7.4% |
| d | 21922 | 5.3% |
| t | 21915 | 5.3% |
| c | 21889 | 5.3% |
| r | 15638 | 3.8% |
| P | 15548 | 3.8% |
| I | 15520 | 3.8% |
| Other values (29) | 154466 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 411936 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| 38964 | 9.5% | |
| e | 37953 | 9.2% |
| n | 37573 | 9.1% |
| i | 30548 | 7.4% |
| d | 21922 | 5.3% |
| t | 21915 | 5.3% |
| c | 21889 | 5.3% |
| r | 15638 | 3.8% |
| P | 15548 | 3.8% |
| I | 15520 | 3.8% |
| Other values (29) | 154466 |
stage_change_count
Real number (ℝ)
SKEWED 
| Distinct | 62 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 2.7785281 |
| Minimum | 0 |
|---|---|
| Maximum | 442 |
| Zeros | 164 |
| Zeros (%) | 0.7% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 1 |
| Q1 | 1 |
| median | 2 |
| Q3 | 3 |
| 95-th percentile | 7 |
| Maximum | 442 |
| Range | 442 |
| Interquartile range (IQR) | 2 |
Descriptive statistics
| Standard deviation | 5.8147986 |
|---|---|
| Coefficient of variation (CV) | 2.0927622 |
| Kurtosis | 1768.4623 |
| Mean | 2.7785281 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 33.31984 |
| Sum | 64598 |
| Variance | 33.811882 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 2 | 8964 | |
| 1 | 6216 | |
| 3 | 4241 | |
| 4 | 1273 | 5.5% |
| 5 | 776 | 3.3% |
| 6 | 407 | 1.8% |
| 7 | 319 | 1.4% |
| 8 | 224 | 1.0% |
| 0 | 164 | 0.7% |
| 9 | 157 | 0.7% |
| Other values (52) | 508 | 2.2% |
| Value | Count | Frequency (%) |
| 0 | 164 | 0.7% |
| 1 | 6216 | |
| 2 | 8964 | |
| 3 | 4241 | |
| 4 | 1273 | 5.5% |
| 5 | 776 | 3.3% |
| 6 | 407 | 1.8% |
| 7 | 319 | 1.4% |
| 8 | 224 | 1.0% |
| 9 | 157 | 0.7% |
| Value | Count | Frequency (%) |
| 442 | 1 | < 0.1% |
| 175 | 1 | < 0.1% |
| 171 | 1 | < 0.1% |
| 170 | 1 | < 0.1% |
| 169 | 1 | < 0.1% |
| 157 | 1 | < 0.1% |
| 155 | 4 | |
| 153 | 1 | < 0.1% |
| 150 | 1 | < 0.1% |
| 148 | 2 |
commercial_partner_id
Real number (ℝ)
| Distinct | 689 |
|---|---|
| Distinct (%) | 3.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 33090.434 |
| Minimum | 1 |
|---|---|
| Maximum | 104344 |
| Zeros | 0 |
| Zeros (%) | 0.0% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 1 |
|---|---|
| 5-th percentile | 426 |
| Q1 | 17442 |
| median | 29361 |
| Q3 | 51490 |
| 95-th percentile | 65887 |
| Maximum | 104344 |
| Range | 104343 |
| Interquartile range (IQR) | 34048 |
Descriptive statistics
| Standard deviation | 21132.167 |
|---|---|
| Coefficient of variation (CV) | 0.63861861 |
| Kurtosis | -0.26576456 |
| Mean | 33090.434 |
| Median Absolute Deviation (MAD) | 22112 |
| Skewness | 0.15767099 |
| Sum | 7.693195 × 108 |
| Variance | 4.4656849 × 108 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 27469 | 5313 | |
| 426 | 1182 | 5.1% |
| 5995 | 1114 | 4.8% |
| 52975 | 889 | 3.8% |
| 37319 | 834 | 3.6% |
| 44606 | 786 | 3.4% |
| 51490 | 785 | 3.4% |
| 29361 | 648 | 2.8% |
| 51538 | 483 | 2.1% |
| 17442 | 470 | 2.0% |
| Other values (679) | 10745 |
| Value | Count | Frequency (%) |
| 1 | 355 | 1.5% |
| 23 | 384 | 1.7% |
| 39 | 9 | < 0.1% |
| 66 | 1 | < 0.1% |
| 426 | 1182 | |
| 436 | 327 | 1.4% |
| 2778 | 48 | 0.2% |
| 2792 | 303 | 1.3% |
| 2793 | 133 | 0.6% |
| 2799 | 95 | 0.4% |
| Value | Count | Frequency (%) |
| 104344 | 1 | < 0.1% |
| 104326 | 1 | < 0.1% |
| 102243 | 3 | |
| 102184 | 1 | < 0.1% |
| 102182 | 2 | |
| 102071 | 1 | < 0.1% |
| 102062 | 1 | < 0.1% |
| 101957 | 1 | < 0.1% |
| 101912 | 1 | < 0.1% |
| 101772 | 4 |
commercial_partner_latitude
Real number (ℝ)
ZEROS 
| Distinct | 76 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 7.1133727 |
| Minimum | 0 |
|---|---|
| Maximum | 61.066692 |
| Zeros | 18717 |
| Zeros (%) | 80.5% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0 |
| 95-th percentile | 40.841 |
| Maximum | 61.066692 |
| Range | 61.066692 |
| Interquartile range (IQR) | 0 |
Descriptive statistics
| Standard deviation | 14.822722 |
|---|---|
| Coefficient of variation (CV) | 2.0837826 |
| Kurtosis | 1.4446457 |
| Mean | 7.1133727 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 1.7429878 |
| Sum | 165378.8 |
| Variance | 219.71309 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 18717 | |
| 40.841 | 1182 | 5.1% |
| 29.7462013 | 1114 | 4.8% |
| 42.34762 | 470 | 2.0% |
| 29.74578 | 401 | 1.7% |
| 41.55355 | 327 | 1.4% |
| 28.42826 | 303 | 1.3% |
| 61.0666922 | 141 | 0.6% |
| 29.75894 | 133 | 0.6% |
| 29.63178 | 95 | 0.4% |
| Other values (66) | 366 | 1.6% |
| Value | Count | Frequency (%) |
| 0 | 18717 | |
| 21.3338914 | 1 | < 0.1% |
| 21.33427 | 1 | < 0.1% |
| 28.42826 | 303 | 1.3% |
| 29.63178 | 95 | 0.4% |
| 29.66724 | 5 | < 0.1% |
| 29.74578 | 401 | 1.7% |
| 29.7462 | 8 | < 0.1% |
| 29.7462013 | 1114 | 4.8% |
| 29.75894 | 133 | 0.6% |
| Value | Count | Frequency (%) |
| 61.0666922 | 141 | |
| 52.07758 | 18 | 0.1% |
| 49.47548 | 48 | 0.2% |
| 45.19963 | 4 | < 0.1% |
| 44.94975 | 2 | < 0.1% |
| 43.75466 | 4 | < 0.1% |
| 42.58139 | 1 | < 0.1% |
| 42.55047 | 1 | < 0.1% |
| 42.49725 | 4 | < 0.1% |
| 42.36657 | 1 | < 0.1% |
team_change_count
Real number (ℝ)
ZEROS 
| Distinct | 8 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 0.18891135 |
| Minimum | 0 |
|---|---|
| Maximum | 7 |
| Zeros | 19658 |
| Zeros (%) | 84.6% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0 |
| 95-th percentile | 1 |
| Maximum | 7 |
| Range | 7 |
| Interquartile range (IQR) | 0 |
Descriptive statistics
| Standard deviation | 0.50446652 |
|---|---|
| Coefficient of variation (CV) | 2.6703875 |
| Kurtosis | 21.561481 |
| Mean | 0.18891135 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 3.7738226 |
| Sum | 4392 |
| Variance | 0.25448647 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 19658 | |
| 1 | 3044 | 13.1% |
| 2 | 375 | 1.6% |
| 3 | 118 | 0.5% |
| 4 | 35 | 0.2% |
| 5 | 13 | 0.1% |
| 6 | 3 | < 0.1% |
| 7 | 3 | < 0.1% |
| Value | Count | Frequency (%) |
| 0 | 19658 | |
| 1 | 3044 | 13.1% |
| 2 | 375 | 1.6% |
| 3 | 118 | 0.5% |
| 4 | 35 | 0.2% |
| 5 | 13 | 0.1% |
| 6 | 3 | < 0.1% |
| 7 | 3 | < 0.1% |
| Value | Count | Frequency (%) |
| 7 | 3 | < 0.1% |
| 6 | 3 | < 0.1% |
| 5 | 13 | 0.1% |
| 4 | 35 | 0.2% |
| 3 | 118 | 0.5% |
| 2 | 375 | 1.6% |
| 1 | 3044 | 13.1% |
| 0 | 19658 |
has_solution
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 317 |
|---|---|
| Missing (%) | 1.4% |
| Memory size | 1.4 MiB |
odoo_success_state
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 351 |
|---|---|
| Missing (%) | 1.5% |
| Memory size | 837.3 KiB |
cicore
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 7652 |
|---|---|
| Missing (%) | 32.9% |
| Memory size | 3.8 MiB |
access_url
URL
UNIQUE 
| Distinct | 23249 |
|---|---|
| Distinct (%) | 100.0% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 2.1 MiB |
| https://exactlyit.com/my/ticket/782701 | 1 |
|---|---|
| https://exactlyit.com/my/ticket/771123 | 1 |
| https://exactlyit.com/my/ticket/771167 | 1 |
| https://exactlyit.com/my/ticket/771211 | 1 |
| https://exactlyit.com/my/ticket/771112 | 1 |
| Other values (23244) |
| Value | Count | Frequency (%) |
| https://exactlyit.com/my/ticket/782701 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771123 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771167 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771211 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771112 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771230 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771124 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771217 | 1 | < 0.1% |
| https://exactlyit.com/my/ticket/771228 | 1 | < 0.1% |
| https://lummus.exactlyit.com/my/ticket/769738 | 1 | < 0.1% |
| Other values (23239) | 23239 |
| Value | Count | Frequency (%) |
| https | 23249 |
| Value | Count | Frequency (%) |
| exactlyit.com | 21356 | |
| lummus.exactlyit.com | 1893 | 8.1% |
| Value | Count | Frequency (%) |
| /my/ticket/782701 | 1 | < 0.1% |
| /my/ticket/771123 | 1 | < 0.1% |
| /my/ticket/771167 | 1 | < 0.1% |
| /my/ticket/771211 | 1 | < 0.1% |
| /my/ticket/771112 | 1 | < 0.1% |
| /my/ticket/771230 | 1 | < 0.1% |
| /my/ticket/771124 | 1 | < 0.1% |
| /my/ticket/771217 | 1 | < 0.1% |
| /my/ticket/771228 | 1 | < 0.1% |
| /my/ticket/769738 | 1 | < 0.1% |
| Other values (23239) | 23239 |
| Value | Count | Frequency (%) |
| 23249 |
| Value | Count | Frequency (%) |
| 23249 |
is_alert
Categorical
| Distinct | 2 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.4 MiB |
| Alert | |
|---|---|
| Others |
Length
| Max length | 6 |
|---|---|
| Median length | 5 |
| Mean length | 5.3415631 |
| Min length | 5 |
Characters and Unicode
| Total characters | 124186 |
|---|---|
| Distinct characters | 8 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Alert |
|---|---|
| 2nd row | Alert |
| 3rd row | Alert |
| 4th row | Alert |
| 5th row | Alert |
Common Values
| Value | Count | Frequency (%) |
| Alert | 15308 | |
| Others | 7941 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| alert | 15308 | |
| others | 7941 |
Most occurring characters
| Value | Count | Frequency (%) |
| r | 23249 | |
| e | 23249 | |
| t | 23249 | |
| l | 15308 | |
| A | 15308 | |
| O | 7941 | 6.4% |
| h | 7941 | 6.4% |
| s | 7941 | 6.4% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 124186 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| r | 23249 | |
| e | 23249 | |
| t | 23249 | |
| l | 15308 | |
| A | 15308 | |
| O | 7941 | 6.4% |
| h | 7941 | 6.4% |
| s | 7941 | 6.4% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 124186 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| r | 23249 | |
| e | 23249 | |
| t | 23249 | |
| l | 15308 | |
| A | 15308 | |
| O | 7941 | 6.4% |
| h | 7941 | 6.4% |
| s | 7941 | 6.4% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 124186 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| r | 23249 | |
| e | 23249 | |
| t | 23249 | |
| l | 15308 | |
| A | 15308 | |
| O | 7941 | 6.4% |
| h | 7941 | 6.4% |
| s | 7941 | 6.4% |
team
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 350 |
|---|---|
| Missing (%) | 1.5% |
| Memory size | 5.3 MiB |
sla_resolution_status
Unsupported
REJECTED  UNSUPPORTED 
| Missing | 0 |
|---|---|
| Missing (%) | 0.0% |
| Memory size | 1.0 MiB |
stage_id_name
Categorical
IMBALANCE 
| Distinct | 11 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 28 |
| Missing (%) | 0.1% |
| Memory size | 1.4 MiB |
| Solved | |
|---|---|
| Closed | |
| Assigned | 407 |
| In Progress | 321 |
| With Customer | 228 |
| Other values (6) | 552 |
Length
| Max length | 17 |
|---|---|
| Median length | 6 |
| Mean length | 6.2213944 |
| Min length | 4 |
Characters and Unicode
| Total characters | 144467 |
|---|---|
| Distinct characters | 29 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Solved |
|---|---|
| 2nd row | Solved |
| 3rd row | Solved |
| 4th row | Solved |
| 5th row | Solved |
Common Values
| Value | Count | Frequency (%) |
| Solved | 14568 | |
| Closed | 7145 | |
| Assigned | 407 | 1.8% |
| In Progress | 321 | 1.4% |
| With Customer | 228 | 1.0% |
| Cancelled | 179 | 0.8% |
| Open | 164 | 0.7% |
| With Vendor | 113 | 0.5% |
| With User | 47 | 0.2% |
| Postponed | 41 | 0.2% |
| (Missing) | 28 | 0.1% |
Length
| Value | Count | Frequency (%) |
| solved | 14568 | |
| closed | 7145 | |
| assigned | 407 | 1.7% |
| with | 388 | 1.6% |
| in | 321 | 1.3% |
| progress | 321 | 1.3% |
| customer | 228 | 1.0% |
| cancelled | 179 | 0.7% |
| open | 164 | 0.7% |
| vendor | 113 | 0.5% |
| Other values (4) | 104 | 0.4% |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 23408 | |
| o | 22473 | |
| d | 22453 | |
| l | 22071 | |
| S | 14568 | |
| v | 14568 | |
| s | 8925 | 6.2% |
| C | 7552 | 5.2% |
| n | 1233 | 0.9% |
| r | 1038 | 0.7% |
| Other values (19) | 6178 | 4.3% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 144467 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 23408 | |
| o | 22473 | |
| d | 22453 | |
| l | 22071 | |
| S | 14568 | |
| v | 14568 | |
| s | 8925 | 6.2% |
| C | 7552 | 5.2% |
| n | 1233 | 0.9% |
| r | 1038 | 0.7% |
| Other values (19) | 6178 | 4.3% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 144467 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 23408 | |
| o | 22473 | |
| d | 22453 | |
| l | 22071 | |
| S | 14568 | |
| v | 14568 | |
| s | 8925 | 6.2% |
| C | 7552 | 5.2% |
| n | 1233 | 0.9% |
| r | 1038 | 0.7% |
| Other values (19) | 6178 | 4.3% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 144467 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 23408 | |
| o | 22473 | |
| d | 22453 | |
| l | 22071 | |
| S | 14568 | |
| v | 14568 | |
| s | 8925 | 6.2% |
| C | 7552 | 5.2% |
| n | 1233 | 0.9% |
| r | 1038 | 0.7% |
| Other values (19) | 6178 | 4.3% |
sla_response_status
Unsupported
REJECTED  UNSUPPORTED 
| Missing | 0 |
|---|---|
| Missing (%) | 0.0% |
| Memory size | 1.2 MiB |
primary_root_cause_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 368 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 729.8 KiB |
user_count
Real number (ℝ)
| Distinct | 16 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 2.4856983 |
| Minimum | 0 |
|---|---|
| Maximum | 15 |
| Zeros | 35 |
| Zeros (%) | 0.2% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 1 |
| Q1 | 2 |
| median | 2 |
| Q3 | 3 |
| 95-th percentile | 5 |
| Maximum | 15 |
| Range | 15 |
| Interquartile range (IQR) | 1 |
Descriptive statistics
| Standard deviation | 1.2819471 |
|---|---|
| Coefficient of variation (CV) | 0.51572917 |
| Kurtosis | 4.571734 |
| Mean | 2.4856983 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 1.4130818 |
| Sum | 57790 |
| Variance | 1.6433885 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 2 | 7611 | |
| 3 | 6654 | |
| 1 | 5243 | |
| 4 | 2272 | 9.8% |
| 5 | 825 | 3.5% |
| 6 | 345 | 1.5% |
| 7 | 148 | 0.6% |
| 8 | 58 | 0.2% |
| 0 | 35 | 0.2% |
| 9 | 32 | 0.1% |
| Other values (6) | 26 | 0.1% |
| Value | Count | Frequency (%) |
| 0 | 35 | 0.2% |
| 1 | 5243 | |
| 2 | 7611 | |
| 3 | 6654 | |
| 4 | 2272 | 9.8% |
| 5 | 825 | 3.5% |
| 6 | 345 | 1.5% |
| 7 | 148 | 0.6% |
| 8 | 58 | 0.2% |
| 9 | 32 | 0.1% |
| Value | Count | Frequency (%) |
| 15 | 1 | < 0.1% |
| 14 | 1 | < 0.1% |
| 13 | 3 | < 0.1% |
| 12 | 3 | < 0.1% |
| 11 | 8 | < 0.1% |
| 10 | 10 | < 0.1% |
| 9 | 32 | 0.1% |
| 8 | 58 | 0.2% |
| 7 | 148 | |
| 6 | 345 |
handle_type
Categorical
| Distinct | 2 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.7 MiB |
| Monitoring Ticket | |
|---|---|
| Service Desk handled |
Length
| Max length | 20 |
|---|---|
| Median length | 17 |
| Mean length | 18.024689 |
| Min length | 17 |
Characters and Unicode
| Total characters | 419056 |
|---|---|
| Distinct characters | 20 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Monitoring Ticket |
|---|---|
| 2nd row | Monitoring Ticket |
| 3rd row | Monitoring Ticket |
| 4th row | Monitoring Ticket |
| 5th row | Monitoring Ticket |
Common Values
| Value | Count | Frequency (%) |
| Monitoring Ticket | 15308 | |
| Service Desk handled | 7941 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| monitoring | 15308 | |
| ticket | 15308 | |
| service | 7941 | |
| desk | 7941 | |
| handled | 7941 |
Most occurring characters
| Value | Count | Frequency (%) |
| i | 53865 | |
| e | 47072 | |
| n | 38557 | 9.2% |
| 31190 | 7.4% | |
| t | 30616 | 7.3% |
| o | 30616 | 7.3% |
| k | 23249 | 5.5% |
| r | 23249 | 5.5% |
| c | 23249 | 5.5% |
| d | 15882 | 3.8% |
| Other values (10) | 101511 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 419056 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| i | 53865 | |
| e | 47072 | |
| n | 38557 | 9.2% |
| 31190 | 7.4% | |
| t | 30616 | 7.3% |
| o | 30616 | 7.3% |
| k | 23249 | 5.5% |
| r | 23249 | 5.5% |
| c | 23249 | 5.5% |
| d | 15882 | 3.8% |
| Other values (10) | 101511 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 419056 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| i | 53865 | |
| e | 47072 | |
| n | 38557 | 9.2% |
| 31190 | 7.4% | |
| t | 30616 | 7.3% |
| o | 30616 | 7.3% |
| k | 23249 | 5.5% |
| r | 23249 | 5.5% |
| c | 23249 | 5.5% |
| d | 15882 | 3.8% |
| Other values (10) | 101511 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 419056 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| i | 53865 | |
| e | 47072 | |
| n | 38557 | 9.2% |
| 31190 | 7.4% | |
| t | 30616 | 7.3% |
| o | 30616 | 7.3% |
| k | 23249 | 5.5% |
| r | 23249 | 5.5% |
| c | 23249 | 5.5% |
| d | 15882 | 3.8% |
| Other values (10) | 101511 |
MISSING 
| Distinct | 68 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 362 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
Length
| Max length | 39 |
|---|---|
| Median length | 0 |
| Mean length | 3.5543322 |
| Min length | 0 |
Characters and Unicode
| Total characters | 81348 |
|---|---|
| Distinct characters | 53 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 16 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | |
| 5th row |
| Value | Count | Frequency (%) |
| desk | 1185 | 10.9% |
| center | 1132 | 10.4% |
| operations | 973 | 8.9% |
| service | 666 | 6.1% |
| global | 665 | 6.1% |
| it | 567 | 5.2% |
| help | 450 | 4.1% |
| converge | 429 | 3.9% |
| network | 427 | 3.9% |
| internal | 422 | 3.9% |
| Other values (92) | 3996 |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 10408 | 12.8% |
| 7624 | 9.4% | |
| r | 6509 | 8.0% |
| t | 5050 | 6.2% |
| n | 4837 | 5.9% |
| o | 3661 | 4.5% |
| s | 3382 | 4.2% |
| a | 3335 | 4.1% |
| C | 3160 | 3.9% |
| i | 2944 | 3.6% |
| Other values (43) | 30438 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 81348 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 10408 | 12.8% |
| 7624 | 9.4% | |
| r | 6509 | 8.0% |
| t | 5050 | 6.2% |
| n | 4837 | 5.9% |
| o | 3661 | 4.5% |
| s | 3382 | 4.2% |
| a | 3335 | 4.1% |
| C | 3160 | 3.9% |
| i | 2944 | 3.6% |
| Other values (43) | 30438 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 81348 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 10408 | 12.8% |
| 7624 | 9.4% | |
| r | 6509 | 8.0% |
| t | 5050 | 6.2% |
| n | 4837 | 5.9% |
| o | 3661 | 4.5% |
| s | 3382 | 4.2% |
| a | 3335 | 4.1% |
| C | 3160 | 3.9% |
| i | 2944 | 3.6% |
| Other values (43) | 30438 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 81348 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 10408 | 12.8% |
| 7624 | 9.4% | |
| r | 6509 | 8.0% |
| t | 5050 | 6.2% |
| n | 4837 | 5.9% |
| o | 3661 | 4.5% |
| s | 3382 | 4.2% |
| a | 3335 | 4.1% |
| C | 3160 | 3.9% |
| i | 2944 | 3.6% |
| Other values (43) | 30438 |
secondary_root_cause_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 368 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 729.8 KiB |
secondary_root_cause_id_name
Categorical
IMBALANCE  MISSING 
| Distinct | 6 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 368 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
| Caused by Vendor | 6 |
|---|---|
| Unknown | 2 |
| Power / electrical issue | 2 |
| System Error | 1 |
Length
| Max length | 24 |
|---|---|
| Median length | 0 |
| Mean length | 0.0080416066 |
| Min length | 0 |
Characters and Unicode
| Total characters | 184 |
|---|---|
| Distinct characters | 26 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 2 ? |
|---|---|
| Unique (%) | < 0.1% |
Sample
| 1st row | |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | |
| 5th row |
Common Values
| Value | Count | Frequency (%) |
| 22869 | ||
| Caused by Vendor | 6 | < 0.1% |
| Unknown | 2 | < 0.1% |
| Power / electrical issue | 2 | < 0.1% |
| System Error | 1 | < 0.1% |
| Hardware issue | 1 | < 0.1% |
| (Missing) | 368 | 1.6% |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| caused | 6 | |
| by | 6 | |
| vendor | 6 | |
| issue | 3 | |
| unknown | 2 | 6.2% |
| 2 | 6.2% | |
| power | 2 | 6.2% |
| electrical | 2 | 6.2% |
| system | 1 | 3.1% |
| error | 1 | 3.1% |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 23 | |
| 20 | 10.9% | |
| r | 15 | 8.2% |
| d | 13 | 7.1% |
| s | 13 | 7.1% |
| n | 12 | 6.5% |
| o | 11 | 6.0% |
| a | 10 | 5.4% |
| u | 9 | 4.9% |
| y | 7 | 3.8% |
| Other values (16) | 51 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 184 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 23 | |
| 20 | 10.9% | |
| r | 15 | 8.2% |
| d | 13 | 7.1% |
| s | 13 | 7.1% |
| n | 12 | 6.5% |
| o | 11 | 6.0% |
| a | 10 | 5.4% |
| u | 9 | 4.9% |
| y | 7 | 3.8% |
| Other values (16) | 51 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 184 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 23 | |
| 20 | 10.9% | |
| r | 15 | 8.2% |
| d | 13 | 7.1% |
| s | 13 | 7.1% |
| n | 12 | 6.5% |
| o | 11 | 6.0% |
| a | 10 | 5.4% |
| u | 9 | 4.9% |
| y | 7 | 3.8% |
| Other values (16) | 51 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 184 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 23 | |
| 20 | 10.9% | |
| r | 15 | 8.2% |
| d | 13 | 7.1% |
| s | 13 | 7.1% |
| n | 12 | 6.5% |
| o | 11 | 6.0% |
| a | 10 | 5.4% |
| u | 9 | 4.9% |
| y | 7 | 3.8% |
| Other values (16) | 51 |
MISSING 
| Distinct | 80 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 362 |
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
Length
| Max length | 46 |
|---|---|
| Median length | 0 |
| Mean length | 1.2379954 |
| Min length | 0 |
Characters and Unicode
| Total characters | 28334 |
|---|---|
| Distinct characters | 52 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 19 ? |
|---|---|
| Unique (%) | 0.1% |
Sample
| 1st row | Application Layer Protocol |
|---|---|
| 2nd row | |
| 3rd row | |
| 4th row | Phishing |
| 5th row |
| Value | Count | Frequency (%) |
| accounts | 319 | 8.6% |
| valid | 318 | 8.6% |
| protocol | 187 | 5.1% |
| brute | 179 | 4.8% |
| force | 179 | 4.8% |
| application | 151 | 4.1% |
| phishing | 142 | 3.8% |
| layer | 142 | 3.8% |
| execution | 138 | 3.7% |
| user | 131 | 3.5% |
| Other values (123) | 1807 |
Most occurring characters
| Value | Count | Frequency (%) |
| o | 2338 | 8.3% |
| i | 2199 | 7.8% |
| e | 2151 | 7.6% |
| 2138 | 7.5% | |
| t | 2132 | 7.5% |
| n | 2078 | 7.3% |
| c | 1955 | 6.9% |
| r | 1722 | 6.1% |
| a | 1452 | 5.1% |
| s | 1110 | 3.9% |
| Other values (42) | 9059 |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 28334 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| o | 2338 | 8.3% |
| i | 2199 | 7.8% |
| e | 2151 | 7.6% |
| 2138 | 7.5% | |
| t | 2132 | 7.5% |
| n | 2078 | 7.3% |
| c | 1955 | 6.9% |
| r | 1722 | 6.1% |
| a | 1452 | 5.1% |
| s | 1110 | 3.9% |
| Other values (42) | 9059 |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 28334 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| o | 2338 | 8.3% |
| i | 2199 | 7.8% |
| e | 2151 | 7.6% |
| 2138 | 7.5% | |
| t | 2132 | 7.5% |
| n | 2078 | 7.3% |
| c | 1955 | 6.9% |
| r | 1722 | 6.1% |
| a | 1452 | 5.1% |
| s | 1110 | 3.9% |
| Other values (42) | 9059 |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 28334 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| o | 2338 | 8.3% |
| i | 2199 | 7.8% |
| e | 2151 | 7.6% |
| 2138 | 7.5% | |
| t | 2132 | 7.5% |
| n | 2078 | 7.3% |
| c | 1955 | 6.9% |
| r | 1722 | 6.1% |
| a | 1452 | 5.1% |
| s | 1110 | 3.9% |
| Other values (42) | 9059 |
followers_count
Real number (ℝ)
ZEROS 
| Distinct | 16 |
|---|---|
| Distinct (%) | 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 1.3552841 |
| Minimum | 0 |
|---|---|
| Maximum | 21 |
| Zeros | 10859 |
| Zeros (%) | 46.7% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 1 |
| Q3 | 2 |
| 95-th percentile | 5 |
| Maximum | 21 |
| Range | 21 |
| Interquartile range (IQR) | 2 |
Descriptive statistics
| Standard deviation | 1.8493613 |
|---|---|
| Coefficient of variation (CV) | 1.3645562 |
| Kurtosis | 4.3462306 |
| Mean | 1.3552841 |
| Median Absolute Deviation (MAD) | 1 |
| Skewness | 1.8351988 |
| Sum | 31509 |
| Variance | 3.4201374 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 10859 | |
| 1 | 5066 | |
| 3 | 2331 | 10.0% |
| 2 | 2068 | 8.9% |
| 4 | 1252 | 5.4% |
| 5 | 817 | 3.5% |
| 6 | 369 | 1.6% |
| 7 | 220 | 0.9% |
| 8 | 100 | 0.4% |
| 9 | 78 | 0.3% |
| Other values (6) | 89 | 0.4% |
| Value | Count | Frequency (%) |
| 0 | 10859 | |
| 1 | 5066 | |
| 2 | 2068 | 8.9% |
| 3 | 2331 | 10.0% |
| 4 | 1252 | 5.4% |
| 5 | 817 | 3.5% |
| 6 | 369 | 1.6% |
| 7 | 220 | 0.9% |
| 8 | 100 | 0.4% |
| 9 | 78 | 0.3% |
| Value | Count | Frequency (%) |
| 21 | 1 | < 0.1% |
| 14 | 2 | < 0.1% |
| 13 | 5 | < 0.1% |
| 12 | 10 | < 0.1% |
| 11 | 21 | 0.1% |
| 10 | 50 | 0.2% |
| 9 | 78 | 0.3% |
| 8 | 100 | 0.4% |
| 7 | 220 | |
| 6 | 369 |
technique_id
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 362 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 735.5 KiB |
location
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 365 |
|---|---|
| Missing (%) | 1.6% |
| Memory size | 1.3 MiB |
team_level
Categorical
| Distinct | 2 |
|---|---|
| Distinct (%) | < 0.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Memory size | 1.4 MiB |
| Level 2 | |
|---|---|
| Level 1 |
Length
| Max length | 7 |
|---|---|
| Median length | 7 |
| Mean length | 7 |
| Min length | 7 |
Characters and Unicode
| Total characters | 162743 |
|---|---|
| Distinct characters | 7 |
| Distinct categories | 1 ? |
| Distinct scripts | 1 ? |
| Distinct blocks | 1 ? |
Unique
| Unique | 0 ? |
|---|---|
| Unique (%) | 0.0% |
Sample
| 1st row | Level 2 |
|---|---|
| 2nd row | Level 2 |
| 3rd row | Level 2 |
| 4th row | Level 2 |
| 5th row | Level 2 |
Common Values
| Value | Count | Frequency (%) |
| Level 2 | 15865 | |
| Level 1 | 7384 |
Length
Common Values (Plot)
| Value | Count | Frequency (%) |
| level | 23249 | |
| 2 | 15865 | |
| 1 | 7384 | 15.9% |
Most occurring characters
| Value | Count | Frequency (%) |
| e | 46498 | |
| L | 23249 | |
| v | 23249 | |
| l | 23249 | |
| 23249 | ||
| 2 | 15865 | 9.7% |
| 1 | 7384 | 4.5% |
Most occurring categories
| Value | Count | Frequency (%) |
| (unknown) | 162743 |
Most frequent character per category
(unknown)
| Value | Count | Frequency (%) |
| e | 46498 | |
| L | 23249 | |
| v | 23249 | |
| l | 23249 | |
| 23249 | ||
| 2 | 15865 | 9.7% |
| 1 | 7384 | 4.5% |
Most occurring scripts
| Value | Count | Frequency (%) |
| (unknown) | 162743 |
Most frequent character per script
(unknown)
| Value | Count | Frequency (%) |
| e | 46498 | |
| L | 23249 | |
| v | 23249 | |
| l | 23249 | |
| 23249 | ||
| 2 | 15865 | 9.7% |
| 1 | 7384 | 4.5% |
Most occurring blocks
| Value | Count | Frequency (%) |
| (unknown) | 162743 |
Most frequent character per block
(unknown)
| Value | Count | Frequency (%) |
| e | 46498 | |
| L | 23249 | |
| v | 23249 | |
| l | 23249 | |
| 23249 | ||
| 2 | 15865 | 9.7% |
| 1 | 7384 | 4.5% |
total_hours_spent
Real number (ℝ)
ZEROS 
| Distinct | 252 |
|---|---|
| Distinct (%) | 1.1% |
| Missing | 0 |
| Missing (%) | 0.0% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 0.16865973 |
| Minimum | -409.82 |
|---|---|
| Maximum | 282.3 |
| Zeros | 18161 |
| Zeros (%) | 78.1% |
| Negative | 2 |
| Negative (%) | < 0.1% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | -409.82 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0 |
| 95-th percentile | 0.5 |
| Maximum | 282.3 |
| Range | 692.12 |
| Interquartile range (IQR) | 0 |
Descriptive statistics
| Standard deviation | 4.1351816 |
|---|---|
| Coefficient of variation (CV) | 24.517896 |
| Kurtosis | 6064.9303 |
| Mean | 0.16865973 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | -10.935313 |
| Sum | 3921.17 |
| Variance | 17.099727 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 18161 | |
| 0.17 | 1133 | 4.9% |
| 0.08 | 995 | 4.3% |
| 0.5 | 324 | 1.4% |
| 0.33 | 318 | 1.4% |
| 0.25 | 178 | 0.8% |
| 0.42 | 92 | 0.4% |
| 0.67 | 75 | 0.3% |
| 1 | 73 | 0.3% |
| 0.02 | 65 | 0.3% |
| Other values (242) | 1835 | 7.9% |
| Value | Count | Frequency (%) |
| -409.82 | 1 | < 0.1% |
| -0.67 | 1 | < 0.1% |
| 0 | 18161 | |
| 0.02 | 65 | 0.3% |
| 0.03 | 4 | < 0.1% |
| 0.05 | 4 | < 0.1% |
| 0.08 | 995 | 4.3% |
| 0.1 | 34 | 0.1% |
| 0.12 | 37 | 0.2% |
| 0.13 | 36 | 0.2% |
| Value | Count | Frequency (%) |
| 282.3 | 1 | |
| 272.07 | 1 | |
| 155.93 | 1 | |
| 151.3 | 1 | |
| 76.92 | 1 | |
| 71.45 | 1 | |
| 49.9 | 1 | |
| 37.08 | 1 | |
| 26.47 | 1 | |
| 24.83 | 1 |
first_assigned_team
Real number (ℝ)
MISSING  ZEROS 
| Distinct | 68 |
|---|---|
| Distinct (%) | 0.3% |
| Missing | 362 |
| Missing (%) | 1.6% |
| Infinite | 0 |
| Infinite (%) | 0.0% |
| Mean | 117.27111 |
| Minimum | 0 |
|---|---|
| Maximum | 1297 |
| Zeros | 19599 |
| Zeros (%) | 84.3% |
| Negative | 0 |
| Negative (%) | 0.0% |
| Memory size | 181.8 KiB |
Quantile statistics
| Minimum | 0 |
|---|---|
| 5-th percentile | 0 |
| Q1 | 0 |
| median | 0 |
| Q3 | 0 |
| 95-th percentile | 1142 |
| Maximum | 1297 |
| Range | 1297 |
| Interquartile range (IQR) | 0 |
Descriptive statistics
| Standard deviation | 342.05217 |
|---|---|
| Coefficient of variation (CV) | 2.9167641 |
| Kurtosis | 5.334255 |
| Mean | 117.27111 |
| Median Absolute Deviation (MAD) | 0 |
| Skewness | 2.68043 |
| Sum | 2683984 |
| Variance | 116999.69 |
| Monotonicity | Not monotonic |
| Value | Count | Frequency (%) |
| 0 | 19599 | |
| 1142 | 427 | 1.8% |
| 1246 | 385 | 1.7% |
| 1216 | 321 | 1.4% |
| 2 | 287 | 1.2% |
| 1155 | 273 | 1.2% |
| 373 | 259 | 1.1% |
| 11 | 183 | 0.8% |
| 1 | 158 | 0.7% |
| 944 | 115 | 0.5% |
| Other values (58) | 880 | 3.8% |
| (Missing) | 362 | 1.6% |
| Value | Count | Frequency (%) |
| 0 | 19599 | |
| 1 | 158 | 0.7% |
| 2 | 287 | 1.2% |
| 8 | 55 | 0.2% |
| 9 | 21 | 0.1% |
| 10 | 11 | < 0.1% |
| 11 | 183 | 0.8% |
| 322 | 1 | < 0.1% |
| 328 | 2 | < 0.1% |
| 332 | 1 | < 0.1% |
| Value | Count | Frequency (%) |
| 1297 | 2 | < 0.1% |
| 1267 | 1 | < 0.1% |
| 1250 | 2 | < 0.1% |
| 1246 | 385 | |
| 1219 | 5 | < 0.1% |
| 1217 | 65 | 0.3% |
| 1216 | 321 | |
| 1198 | 1 | < 0.1% |
| 1196 | 3 | < 0.1% |
| 1194 | 1 | < 0.1% |
cicore_id_business_process
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 23030 |
|---|---|
| Missing (%) | 99.1% |
| Memory size | 742.2 KiB |
ml_search
Unsupported
MISSING  REJECTED  UNSUPPORTED 
| Missing | 23024 |
|---|---|
| Missing (%) | 99.0% |
| Memory size | 772.4 KiB |
| write_date | partner_email | current_duration | message_total_count | close_date | postponed_reason | team_id | team_id_name | subtechnique_id | assignment_count | geo_point | partner_id_name | internal_team_department | customer_cms_record | solution | commercial_partner_id_name | product_id | dragonfly_customer | time_day | primary_root_cause_id_name | id | create_date | subtechnique_id_name | tag_ids | last_comming_from | description_plain | stage_id | alert_criteria | assign_min | ticket_type_sequence | product_id_name | active | customer_cms_record_name | cicore_id | date_tz | ticket_type_id | user_id | tactic_id_name | name | time_hour | ticket_class | stage_sequence | tactic_id | ticket_source | description | commercial_partner_longitude | user_id_name | last_edit_customer | cicore_id_name | last_edit_internal | partner_id | ticket_type_related | ticket_type_id_name | stage_change_count | commercial_partner_id | commercial_partner_latitude | team_change_count | has_solution | odoo_success_state | cicore | access_url | is_alert | team | sla_resolution_status | stage_id_name | sla_response_status | primary_root_cause_id | user_count | handle_type | first_assigned_team_name | secondary_root_cause_id | secondary_root_cause_id_name | technique_id_name | followers_count | technique_id | location | team_level | total_hours_spent | first_assigned_team | cicore_id_business_process | ml_search | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | 2024-06-10 15:46:45 | 0.000000 | 6 | 2024-06-10 15:46:46 | False | 1216.0 | CBI - SOC | 352 | 1 | 0.0, 0.0 | Northside Hospital (CPC CBI) ITSM Monitoring | MSO | 7118 | <p><br></p> | Northside Hospital (CPC CBI) ITSM | 23069 | Northside Hospital | Monday | 771123 | 2024-06-10 14:35:38 | Web Protocols | [] | Web | \n\n   [EXTERNAL SENDER]\nThis message was sent to you automatically by Exabeam on the following high risk event by an asset.\nHigh risk session by asset: mm3he87-bfl with a risk score of 150 \nAsset Name: mm3he87-bfl \nAsset IP: 99.16.42.10\nTop user for this asset: Louchion Wright, Tiffany Williams\nSession Start Time: June 10 2024, 12:00AM (GMT) \nSession End Time: June 11 2024, 12:00AM (GMT) \nTop Risk Reason: A security alert is associated with the asset. \nThis is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.\n\n\n   [EXTERNAL SENDER]\nThis message was sent to you automatically by Exabeam on the following high risk event by an asset.\nHigh risk session by asset: radjht60-nfshi with a risk score of 95 \nAsset Name: radjht60-nfshi \nAsset IP: 10.47.10.173\nTop user for this asset: Radiology iis\nSession Start Time: June 10 2024, 12:00AM (GMT) \nSession End Time: June 11 2024, 12:00AM (GMT) \nTop Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset\nThis is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.\n\n | 3.0 | Unclassified | 54.99 | 13 | SOC: Escalations: NORHOS-Northside Hospital | true | Northside Hospital | 29650 | 1718030138000 | 2.0 | 27538 | Command and Control | Alert | Northside Hospital | Northside Hospital Email | NSH VECTRA ALERT (#771123) | 14 | Alert | 6.0 | 13 | Alert | <p style="margin-bottom: 0px;"><br>   [EXTERNAL SENDER]<br>This message was sent to you automatically by Exabeam on the following high risk event by an asset.<br>High risk session by asset: mm3he87-bfl with a risk score of 150 <br>Asset Name: mm3he87-bfl <br>Asset IP: 99.16.42.10<br>Top user for this asset: Louchion Wright, Tiffany Williams<br>Session Start Time: June 10 2024, 12:00AM (GMT) <br>Session End Time: June 11 2024, 12:00AM (GMT) <br>Top Risk Reason: A security alert is associated with the asset. <br>This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.<br>\n<br>   [EXTERNAL SENDER]<br>This message was sent to you automatically by Exabeam on the following high risk event by an asset.<br>High risk session by asset: radjht60-nfshi with a risk score of 95 <br>Asset Name: radjht60-nfshi <br>Asset IP: 10.47.10.173<br>Top user for this asset: Radiology iis<br>Session Start Time: June 10 2024, 12:00AM (GMT) <br>Session End Time: June 11 2024, 12:00AM (GMT) <br>Top Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset<br>This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.<br></p> | 0.0000 | Naiman, Alex | 2024-06-10 14:35:41 | SOC Incident Management Northside Hospital | 2024-06-10 15:46:47 | 51540.0 | False | Undefined | 2 | 51538 | 0.000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 29650, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Critical'} | https://exactlyit.com/my/ticket/771123 | Alert | {'team_category': 'Provider', 'id': 1216, 'team_level': 'Level 2', 'owner_id_name': 'Swisher, Ryan | ExactlyIT Inc'} | False | Solved | False | 0 | 3 | Monitoring Ticket | 0 | Application Layer Protocol | 1 | 40 | Atlanta | Level 2 | 0.00 | 0.0 | NaN | NaN | ||||
| 1 | 2024-06-10 15:42:47 | 1@1.com | 0.533333 | 4 | 2024-06-10 15:42:47 | False | 1085.0 | CEC-Intel Services | 0 | 0 | 0.0, 0.0 | Converge TP ITSM Monitoring | CEC | 5588 | Converge TP | 0 | Converge TP | Monday | 771167 | 2024-06-10 15:10:28 | [] | Web | \nAlert: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) \nSeverity: warning\nHostname: cec-lex-pkirt.converge.cloud \nIp: 172.19.32.70 \nName: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes \nSeverity: Average \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207 \nIntegration name: Zabbix \n\n | 3.0 | Unclassified | 0.00 | 2 | true | Converge TP | 15757 | 1718032228000 | 5.0 | 0 | Alert: PD - Zabbix | ConvergeTP | Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (#771167) | 15 | Alert | 6.0 | 0 | Alert | <p><b>Alert: </b>Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) <br><b>Severity:</b> warning<br><b>Hostname:</b> cec-lex-pkirt.converge.cloud <br><b>Ip:</b> 172.19.32.70 <br><b>Name:</b> Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes <br><b>Severity:</b> Average <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207</a> <br><b>Integration name: Zabbix <br></b></p> | 0.0000 | 2024-06-10 15:42:49 | CEC-ITSM Processes | 2000-01-01 00:00:00 | 29834.0 | Incident | Incident Normal (P3) | 1 | 27469 | 0.000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/771167 | Alert | {'team_category': 'Provider', 'id': 1085, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ | ExactlyIT Inc'} | False | Solved | Running | 0 | 1 | Monitoring Ticket | 0 | 0 | 0 | Level 2 | 0.00 | 0.0 | NaN | NaN | ||||||||||
| 2 | 2024-06-10 15:45:39 | 1@1.com | 0.066667 | 9 | 2024-06-10 15:45:40 | False | 1111.0 | CEC-Storage | 0 | 1 | 0.0, 0.0 | Converge TP ITSM Monitoring | CEC | 5588 | Converge TP | 0 | Converge TP | Monday | 771211 | 2024-06-10 15:41:29 | [] | Web | \nAlert: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) \nSeverity: warning\nHostname: 172.19.1.40 \nIp: 127.0.0.1 \nName: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036 \nIntegration name: CEC-Storage-Zabbix \n\n | 3.0 | Unclassified | 1.89 | 2 | true | Converge TP | 15757 | 1718034089000 | 5.0 | 23243 | Alert: PD - CEC-Storage-Zabbix | ConvergeTP | cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (#771211) | 15 | Alert | 6.0 | 0 | Alert | <p><b>Alert: </b>cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) <br><b>Severity:</b> warning<br><b>Hostname:</b> 172.19.1.40 <br><b>Ip:</b> 127.0.0.1 <br><b>Name:</b> cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036</a> <br><b>Integration name: CEC-Storage-Zabbix <br></b></p> | 0.0000 | Soriano, Azael_EIT | 2024-06-10 15:45:41 | CEC-ITSM Processes | 2000-01-01 00:00:00 | 29834.0 | Incident | Incident Normal (P3) | 2 | 27469 | 0.000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/771211 | Alert | {'team_category': 'Provider', 'id': 1111, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ | ExactlyIT Inc'} | False | Solved | False | 0 | 2 | Monitoring Ticket | 0 | 0 | 0 | Level 2 | 0.00 | 0.0 | NaN | NaN | |||||||||
| 3 | 2024-06-10 15:56:09 | False | 1.466667 | 6 | 2024-06-10 15:56:09 | False | 2.0 | EIT-Security Operations Center | 0 | 1 | 0.0, 0.0 | Gilson ITSM Monitoring | MSO | 6903 | <p><br></p> | Gilson ITSM Monitoring | 0 | Gilson | Monday | 771112 | 2024-06-10 14:28:58 | [] | Web | \n   [EXTERNAL SENDER]\n\n\nReview this incident.                                                                                                                                                                                                                                                                                       \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMicrosoft 365 Defender has detected a security threat in your environment\n\nView incident details:\n\n\n\n\nID\n\n8621\n\n\n\nIncident name\n\nEmail messages removed after delivery​\n\n\n\nSeverity\n\nInformational\n\n\n\nCategories\n\nInitialAccess\n\n\n\nTime\n\nJune 10, 2024 14:25 UTC\n\n\n\nIncident page\n\nhttps://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nAccount information\n\nOrganization name Gilson Inc.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n\n \n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPrivacy Statement \n\nMicrosoft Corporation, One Microsoft Way, ​Redmond, WA 98052​\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n | 3.0 | Unclassified | 66.24 | 2 | true | Gilson | 0 | 1718029738000 | 5.0 | 30844 | Initial Access | Alert: Email | gilson | Microsoft 365 Defender has detected a security threat (#771112) | 14 | Alert | 6.0 | 14 | Alert | <p style="border:1px; border-style:solid; border-color:#FFCACA; background-color:#ffff00; padding:1px"><span style="font-size:12.0pt; color:black"><strong><span style="background-color:#ff0000">   </span> [EXTERNAL SENDER]</strong></span></p><div><div class="preheader" style="display:none; visibility:hidden; opacity:0; color:#f4f4f4; height:0; width:0; line-height:1px; font-size:1px; max-height:0; max-width:0; overflow:hidden">Review this incident.                                                                                                                                                                                                                                                                                       </div><table class="body" data-made-with-foundation="data-made-with-foundation" role="presentation" style='border-spacing:0; border-collapse:collapse; vertical-align:top; background:#ffffff; height:100%; width:100%; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td align="center" class="float-center" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; font-size:14px; line-height:20px; margin:0 auto; float:none; text-align:center' valign="top"><center class="main-container" style="width:100%; min-width:640px"><table align="center" bgcolor="#ffffff" class="float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; margin:0 auto; float:none; text-align:center"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="container header-container section" dir="ltr" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:0; padding-bottom:0'><center style="width:100%; min-width:640px"><table align="center" class="row header-section float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-left:24px; padding-right:24px; padding-top:24px; padding-bottom:24px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'> </th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table><table align="center" class="container template-container section" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-bottom:12px; padding-top:6px'><center style="width:100%; min-width:640px"><table align="center" class="row float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-bottom:12px; padding-left:24px; padding-right:24px; padding-top:6px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><h1 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; letter-spacing:-.01em; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:28px; line-height:36px; word-wrap:normal'>Microsoft 365 Defender has detected a security threat in your environment</h1><h3 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:20px; line-height:28px; word-wrap:normal'>View incident details:</h3><table class="table-default table-heading-rows" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; max-width:592px; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; border-top:none'>ID</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; padding-left:12px; border-top:none'>8621</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Incident name</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>Email messages removed after delivery​</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Severity</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>Informational</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Categories</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>InitialAccess</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Time</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>June 10, 2024 14:25 UTC</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; border-bottom:none'>Incident page</th><td class="wrap-word" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; max-width:592px; display:table-cell; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px; border-bottom:none'><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnam.safelink.emails.azure.net%2Fredirect%2F%3Fdestination%3Dhttps%253A%252F%252Fsecurity.microsoft.com%252Fincidents%252Fbyalert%253FalertId%253Dfabb54cb1b-8146-7c15-9000-08dc8957da74%2526source%253Dincidentemail%2526tid%253Dca84dc0c-3fcb-4386-85ad-fbb73fbfded4%26p%3DbT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1ieWFsZXJ0&data=05|02|eit-odoo.alertdispatcher%40convergetp.com|f4d5f0838a81400dedb108dc89593c9a|e7e3e0637a104f0f9cbc2e661383895e|0|0|638536263570527428|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D|0|||&sdata=EK3zGMaoK3XymR0OliG0UU1GB8soV2%2BRyd7%2Fk4DRaMk%3D&reserved=0" originalsrc="https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fsecurity.microsoft.com%2Fincidents%2Fbyalert%3FalertId%3Dfabb54cb1b-8146-7c15-9000-08dc8957da74%26source%3Dincidentemail%26tid%3Dca84dc0c-3fcb-4386-85ad-fbb73fbfded4&p=bT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1ieWFsZXJ0" shash="cdBbs12pVdS35ahsQY1ANkrfbvH+6cdPIx7+/hO7/cDvHaQXmQztVr472z3GpORgvA7QkE2YxuE3MgvRlwoQ0ybLvIuczLRfbHf7nmhs4HbtZ591ToJq5KhNNKDXKbOAD262BaJTGttle6mhmh8V4YC/hFSFr+hsgIQZYBMqKco=" style='color:#0078d4; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding:0; text-align:left; line-height:20px; text-decoration:none'>https://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4</a></td></tr></tbody></table></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table><table align="center" class="wrapper outer-wrapper divider-light-top" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%; border-top:1px solid #eaebec"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:12px'><center style="width:100%; min-width:640px"><table align="center" class="row float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-top:12px; padding-bottom:12px; padding-left:24px; padding-right:24px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><h2 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:24px; line-height:32px; word-wrap:normal'>Account information</h2><p style='color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:16px; line-height:22px; word-wrap:normal; margin-bottom:0'><strong style='font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Organization name</strong> Gilson Inc.</p></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table><table align="center" class="container footer-template" dir="ltr" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper footer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%; background-color:#F0F0F0"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:12px'><center style="width:100%; min-width:640px"><table class="row image-row" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; padding:0; width:100%; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; padding-left:24px; padding-right:24px; padding-top:12px; width:auto; padding-bottom:0px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table class="social-links" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:auto" valign="middle"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td></tr></tbody></table></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table><table class="row" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; padding:0; width:100%; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; padding-left:24px; padding-right:24px; padding-top:12px; padding-bottom:12px; width:auto'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><p class="margin-bottom-0" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; word-wrap:normal; margin-bottom:0px; font-size:12px; line-height:16px; color:#484644'><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnam.safelink.emails.azure.net%2Fredirect%2F%3Fdestination%3Dhttps%253A%252F%252Fgo.microsoft.com%252Ffwlink%252F%253FLinkId%253D521839%26p%3DbT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1wcml2YWN5LXN0YXRlbWVudA%253D%253D&data=05|02|eit-odoo.alertdispatcher%40convergetp.com|f4d5f0838a81400dedb108dc89593c9a|e7e3e0637a104f0f9cbc2e661383895e|0|0|638536263570575687|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D|0|||&sdata=vY4gQsontGgF98WfxXVyC8DYOm%2FkQ18jlpCtMyTUG7s%3D&reserved=0" originalsrc="https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D521839&p=bT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1wcml2YWN5LXN0YXRlbWVudA%3D%3D" shash="QRztkoXDWnJgEdgkqcT194jWCcWLlz9SLsqryb0HPB6B9v0C1KSJ674gfGpN4nqk2KB82MMqBO4hENS0kVoTqvBn69Ns2ghY4BZc6NjeJOulTFoqTUvvQX6Udzolwr60+W8BghF6bh3pwmTElMDKseZJRGAWlZ9JtRUMYTuslsk=" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding:0; text-align:left; line-height:20px; color:#484644; display:inline-block; text-decoration:underline' title="Privacy Statement">Privacy Statement</a> </p><p class="margin-top-8" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; margin-bottom:12px; word-wrap:normal; margin-top:8px; font-size:12px; line-height:16px; color:#484644'>Microsoft Corporation, <span class="no-wrap" style="display:inline-block; word-break:keep-all">One Microsoft Way, ​Redmond, WA 98052​</span></p> </th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></center></td></tr></tbody></table> </div> | 0.0000 | Oliver, Daniel | 2024-06-10 14:29:00 | 2024-06-10 15:56:10 | 44558.0 | Incident | Incident Normal (P3) | 2 | 44558 | 0.000 | 0 | false | False | NaN | https://exactlyit.com/my/ticket/771112 | Alert | {'team_category': 'Provider', 'id': 2, 'team_level': 'Level 2', 'owner_id_name': 'Lovelace, Jimmy_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 2 | Monitoring Ticket | 0 | Phishing | 1 | 128 | Level 2 | 0.28 | 0.0 | NaN | NaN | |||||||
| 4 | 2024-06-10 15:56:23 | 1@1.com | 0.033333 | 7 | 2024-06-10 15:56:24 | False | 1097.0 | CEC-Network | 0 | 1 | 0.0, 0.0 | Converge TP ITSM Monitoring | CEC | 5588 | Converge TP | 0 | Converge TP | Monday | 771230 | 2024-06-10 15:54:17 | [] | Web | \nAlert: LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) \nSeverity: warning\nHostname: MSC-ORD-MGT-FW \nIp: 172.18.0.19 \nName: LEX/ORD Management IPSec Tunnel may be DOWN \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413 \nIntegration name: Zabbix \n\n | 3.0 | Unclassified | 0.91 | 1 | true | Converge TP | 30579 | 1718034857000 | 4.0 | 1601 | Alert: PD - Zabbix | ConvergeTP | LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (#771230) | 15 | Alert | 6.0 | 0 | Alert | <p><b>Alert: </b>LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) <br><b>Severity:</b> warning<br><b>Hostname:</b> MSC-ORD-MGT-FW <br><b>Ip:</b> 172.18.0.19 <br><b>Name:</b> LEX/ORD Management IPSec Tunnel may be DOWN <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413</a> <br><b>Integration name: Zabbix <br></b></p> | 0.0000 | Bravo, Fernando_EIT | 2024-06-10 15:56:25 | msc-ord-mgt-fw01 | 2000-01-01 00:00:00 | 29834.0 | Incident | Incident High (P2) | 2 | 27469 | 0.000 | 0 | false | False | {'cisubtype_id_name': 'Firewall', 'cistage_id_name': 'Production', 'id': 30579, 'citype_id_name': 'Network', 'cicriticality_id_name': 'High'} | https://exactlyit.com/my/ticket/771230 | Alert | {'team_category': 'Provider', 'id': 1097, 'team_level': 'Level 2', 'owner_id_name': 'Dillon, Matthew | ExactlyIT Inc'} | False | Solved | Met | 0 | 2 | Monitoring Ticket | 0 | 0 | 0 | Level 2 | 0.00 | 0.0 | NaN | NaN | |||||||||
| 5 | 2024-06-10 15:57:28 | 0.000000 | 6 | 2024-06-10 15:57:29 | False | 1216.0 | CBI - SOC | 0 | 1 | 0.0, 0.0 | Hemlock Semiconductor Operations LLC (CPC CBI) ITSM Monitoring | MSO | 7111 | <p><br></p> | Hemlock Semiconductor Operations LLC (CPC CBI) ITSM | 23062 | Hemlock Semiconductor Operations LLC | Monday | 771124 | 2024-06-10 14:37:56 | [] | Web | \n\n \nFrom: SVC-Sentinel-Email \nSent: Monday, June 10, 2024 10:37:38 AM (UTC-05:00) Eastern Time (US & Canada)\nTo: Freshservice Automator \nSubject: New Azure Sentinel Incident - Explicit MFA Deny involving one user\n   [EXTERNAL SENDER]\nNew incident created in Azure Sentinel. Incident details:\nIncident title:\nExplicit MFA Deny involving one user\nIncident ID:\n57730\nCreation time:\n2024-06-10T14:30:15.64Z\nSeverity:\nMedium\nAlert providers:\nAzure Sentinel\nTactics:\nDescription:\nEntities:\nEntity\nEntity Type\nMALEKADELI, ALI\nAccount\n174.81.204.69\nIp\nMobile Apps and Desktop clients\nUrl\nIncident link:\nhttps://portal.azure.com/#asset/Microsoft_Azure_Security_Insights/Incident/subscriptions/e17b8987-5b54-46bf-bf61-d8510b050cfc/resourceGroups/hsc-loganalytics-sentinel/providers/Microsoft.OperationalInsights/workspaces/hsc-loganalytics-sentinel/providers/Microsoft.SecurityInsights/Incidents/9ca15822-ec06-4124-82b2-c6144269fea5\nDisclaimer: This e-mail transmission and any files that accompany it may contain confidential or proprietary information of Hemlock Semiconductor. The information is intended only for the use of the individual\n or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this e-mail\n transmission in error, please immediately notify the sender and delete the message from your system.\n\n | 3.0 | Unclassified | 67.14 | 13 | SOC: Escalations: HEMLOCK-Hemlock | true | Hemlock Semiconductor Operations LLC | 29643 | 1718030276000 | 2.0 | 26595 | Initial Access | Alert | Hemlock Semiconductor Operations LLC | Hemlock Semiconductor Operations LLC Email | FW: New Azure Sentinel Incident - Explicit MFA Deny involving one user (#771124) | 14 | Alert | 6.0 | 14 | Alert | <p style="margin-bottom: 0px;"><br> <br>From: SVC-Sentinel-Email <br>Sent: Monday, June 10, 2024 10:37:38 AM (UTC-05:00) Eastern Time (US & Canada)<br>To: Freshservice Automator <br>Subject: New Azure Sentinel Incident - Explicit MFA Deny involving one user<br>   [EXTERNAL SENDER]<br>New incident created in Azure Sentinel. Incident details:<br>Incident title:<br>Explicit MFA Deny involving one user<br>Incident ID:<br>57730<br>Creation time:<br>2024-06-10T14:30:15.64Z<br>Severity:<br>Medium<br>Alert providers:<br>Azure Sentinel<br>Tactics:<br>Description:<br>Entities:<br>Entity<br>Entity Type<br>MALEKADELI, ALI<br>Account<br>174.81.204.69<br>Ip<br>Mobile Apps and Desktop clients<br>Url<br>Incident link:<br>https://portal.azure.com/#asset/Microsoft_Azure_Security_Insights/Incident/subscriptions/e17b8987-5b54-46bf-bf61-d8510b050cfc/resourceGroups/hsc-loganalytics-sentinel/providers/Microsoft.OperationalInsights/workspaces/hsc-loganalytics-sentinel/providers/Microsoft.SecurityInsights/Incidents/9ca15822-ec06-4124-82b2-c6144269fea5<br>Disclaimer: This e-mail transmission and any files that accompany it may contain confidential or proprietary information of Hemlock Semiconductor. The information is intended only for the use of the individual<br> or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this e-mail<br> transmission in error, please immediately notify the sender and delete the message from your system.<br></p> | 0.0000 | Davis, Alex | 2024-06-10 14:37:59 | SOC Incident Management Hemlock | 2024-06-10 15:57:30 | 51498.0 | False | Undefined | 2 | 51496 | 0.000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 29643, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Critical'} | https://exactlyit.com/my/ticket/771124 | Alert | {'team_category': 'Provider', 'id': 1216, 'team_level': 'Level 2', 'owner_id_name': 'Swisher, Ryan | ExactlyIT Inc'} | False | Solved | False | 0 | 3 | Monitoring Ticket | 0 | Valid Accounts | 1 | 136 | Hemlock | Level 2 | 0.20 | 0.0 | NaN | NaN | |||||
| 6 | 2024-06-10 15:54:35 | 1@1.com | 0.116667 | 4 | 2024-06-10 15:53:39 | False | 1085.0 | CEC-Intel Services | 0 | 0 | 0.0, 0.0 | Converge TP ITSM Monitoring | CEC | 5588 | Converge TP | 0 | Converge TP | Monday | 771217 | 2024-06-10 15:46:25 | [] | Web | \nAlert: Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (Q2TSB1PEIKXBMF) \nSeverity: warning\nHostname: 10.117.170.132 \nIp: 10.117.170.132 \nName: Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162 \nIntegration name: Zabbix \n\n | 3.0 | Unclassified | 0.00 | 1 | true | Converge TP | 15757 | 1718034385000 | 4.0 | 0 | Alert: PD - Zabbix | ConvergeTP | Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (#771217) | 15 | Alert | 6.0 | 0 | Alert | <p><b>Alert: </b>Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (Q2TSB1PEIKXBMF) <br><b>Severity:</b> warning<br><b>Hostname:</b> 10.117.170.132 <br><b>Ip:</b> 10.117.170.132 <br><b>Name:</b> Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162</a> <br><b>Integration name: Zabbix <br></b></p> | 0.0000 | 2024-06-10 15:53:41 | CEC-ITSM Processes | 2000-01-01 00:00:00 | 29834.0 | Incident | Incident High (P2) | 1 | 27469 | 0.000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/771217 | Alert | {'team_category': 'Provider', 'id': 1085, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ | ExactlyIT Inc'} | False | Solved | Running | 0 | 1 | Monitoring Ticket | 0 | 0 | 0 | Level 2 | 0.00 | 0.0 | NaN | NaN | ||||||||||
| 7 | 2024-06-10 15:53:40 | False | 0.016667 | 4 | 2024-06-10 15:53:40 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 1 | 0.0, 0.0 | EFG Companies ITSM Monitoring | MSO | 6175 | EFG Companies ITSM | 12552 | EFG Companies | Monday | 771228 | 2024-06-10 15:52:11 | [] | Web | Original title: Failed Connectivity\nDescription: Alert: N-able - EFG Companies > EFG General SV-EFGDC07 Failed Connectivity \nSeverity: Failed\nCustomer: EFG Companies > EFG General\nDevice Name: SV-EFGDC07\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.3.27\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | Connectivity\n\nNotes:\nNo device note for device SV-EFGDC07 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1787&deviceID=1302526459&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1302526459\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1302526459\n\n\nIssue: At 2024-06-10 11:51:43 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 75.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 39.00 msec\nDNS Resolution: True\n\n----------------------\n\n | 3.0 | Unclassified | 1.48 | 0 | IOC004 | Alert – Connectivity Failed | true | EFG Companies | 20774 | 1718034731000 | 3.0 | 1 | Alert: N-Able | EFG Companies | SV-EFGDC07 | Failed Connectivity (#771228) | 15 | Alert | 6.0 | 0 | Alert | <span><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - EFG Companies > EFG General SV-EFGDC07 Failed Connectivity <br>Severity: Failed<br>Customer: EFG Companies > EFG General<br>Device Name: SV-EFGDC07<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.3.27<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | Connectivity<br><br>Notes:<br>No device note for device SV-EFGDC07 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1787&deviceID=1302526459&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1302526459<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1302526459<br><br><br>Issue: At 2024-06-10 11:51:43 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 75.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 39.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></span> | 0.0000 | ExactlyIT System Bot | 2024-06-10 15:53:41 | SV-EFGDC07 | 2000-01-01 00:00:00 | 37361.0 | Incident | Incident Critical (P1) | 1 | 37356 | 0.000 | 0 | false | False | {'cisubtype_id_name': 'Windows', 'cistage_id_name': 'Production', 'id': 20774, 'citype_id_name': 'Operating System', 'cicriticality_id_name': 'High'} | https://exactlyit.com/my/ticket/771228 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 1 | Monitoring Ticket | 0 | 0 | 0 | Irving | Level 2 | 0.00 | 0.0 | NaN | NaN | |||||||
| 8 | 2024-06-10 12:32:13 | ravi.ranjan@lummustech.com | 0.533333 | 9 | 2024-06-10 12:32:15 | False | 1250.0 | Lummus-Document Management FusionLive | 0 | 1 | 40.841, -74.18119999999999 | Ranjan, Ravi | MSO | 1 | <p><br></p> | Lummus Technology, LLC. | 7442 | Lummus Technology Inc | Saturday | 769738 | 2024-06-08 10:47:57 | [] | Web | \n\n\n\n \n\n \n\nFrom: Hazra, Baisakhi \n\nSent: Saturday, June 8, 2024 3:43 PM\n\nTo: FusionAdministration \n\nCc: Ranjan, Ravi ; Kanduri, Satyadevan ; Kummari, Prashanth Kumar \n\nSubject: Fusion Live Service Unavailable\n\n \n\nHello Team,\n\n \n\nCurrently I am facing issues signing in fusion live. Seeking your support. It is showing the below message.\n\n \n\n \n\nBest Regards\n\nBaisakhi\n\nThis transmission is CONFIDENTIAL and the information is intended only for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient,\n\n you are hereby notified that any use, dissemination, distribution or copying of this communication is STRICTLY PROHIBITED. If you have received the transmission in error, please immediately notify us by e-mail and/or telephone, and delete the transmission\n\n and any attachments from your mailbox. Thank you\n\n\n\n | 29.0 | Unclassified | 0.00 | 3 | Generic Performance Issue | true | Lummus Technology Inc | 33034 | 1717843677000 | 6.0 | 435 | FW: Fusion Live Service Unavailable (#769738) | 10 | Incident | 7.0 | 0 | <p style="margin-bottom: 0px;"><br></p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">From: Hazra, Baisakhi </p><p style="margin-bottom: 0px;">Sent: Saturday, June 8, 2024 3:43 PM</p><p style="margin-bottom: 0px;">To: FusionAdministration </p><p style="margin-bottom: 0px;">Cc: Ranjan, Ravi ; Kanduri, Satyadevan ; Kummari, Prashanth Kumar </p><p style="margin-bottom: 0px;">Subject: Fusion Live Service Unavailable</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Hello Team,</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Currently I am facing issues signing in fusion live. Seeking your support. It is showing the below message.</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Best Regards</p><p style="margin-bottom: 0px;">Baisakhi</p><p style="margin-bottom: 0px;">This transmission is CONFIDENTIAL and the information is intended only for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient,</p><p style="margin-bottom: 0px;"> you are hereby notified that any use, dissemination, distribution or copying of this communication is STRICTLY PROHIBITED. If you have received the transmission in error, please immediately notify us by e-mail and/or telephone, and delete the transmission</p><p style="margin-bottom: 0px;"> and any attachments from your mailbox. Thank you</p><p><br></p> | -74.1812 | Edwards, Noreen | 2024-06-08 10:48:13 | LUM-FusionLive support requests | 2024-06-10 12:32:17 | 50520.0 | Incident | Incident Low (P4) | 2 | 426 | 40.841 | 1 | false | False | NaN | https://lummus.exactlyit.com/my/ticket/769738 | Others | {'team_category': 'Provider', 'id': 1250, 'team_level': 'Level 2', 'owner_id_name': 'Murphy, Kevin J. | Lummus Technology IT Delivery Address'} | False | Closed | False | 0 | 3 | Service Desk handled | 0 | 5 | 0 | Abu Dhabi | Level 2 | 0.00 | 0.0 | NaN | NaN | |||||||
| 9 | 2024-06-10 12:35:38 | False | 0.083333 | 3 | 2024-06-10 12:35:38 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 1 | 40.841, -74.18119999999999 | Lummus ITSM Monitoring | MSO | 1 | Lummus Technology, LLC. | 12552 | Lummus Technology Inc | Monday | 770970 | 2024-06-10 12:30:11 | [] | Web | Original title: Failed Connectivity\nDescription: Alert: N-able - Lummus Technology > LUM Azure Production lum-stbin-pw-01 Failed Connectivity \nSeverity: Failed\nCustomer: Lummus Technology > LUM Azure Production\nDevice Name: lum-stbin-pw-01\nAlertLookup:Connectivity-Failed\nDevice IP: 10.0.16.70\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | Connectivity\n\nNotes:\nNo device note for device lum-stbin-pw-01 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=224&deviceID=505477052&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 505477052\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 505477052\n\n\nIssue: At 2024-06-10 08:29:55 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 30.00 %\nTime To Live: 122.00 Hops\nAverage Round Trip Time: 242.00 msec\nDNS Resolution: True\n\n----------------------\n\n | 3.0 | Unclassified | 5.44 | 0 | IOC004 | Alert – Connectivity Failed | true | Lummus Technology Inc | 11168 | 1718022611000 | 3.0 | 1 | Alert: N-Able | Lummus Technology | lum-stbin-pw-01 | Failed Connectivity (#770970) | 12 | Alert | 6.0 | 0 | Alert | <span><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Lummus Technology > LUM Azure Production lum-stbin-pw-01 Failed Connectivity <br>Severity: Failed<br>Customer: Lummus Technology > LUM Azure Production<br>Device Name: lum-stbin-pw-01<br>AlertLookup:Connectivity-Failed<br>Device IP: 10.0.16.70<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | Connectivity<br><br>Notes:<br>No device note for device lum-stbin-pw-01 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=224&deviceID=505477052&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 505477052<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 505477052<br><br><br>Issue: At 2024-06-10 08:29:55 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 30.00 %<br>Time To Live: 122.00 Hops<br>Average Round Trip Time: 242.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></span> | -74.1812 | ExactlyIT System Bot | 2024-06-10 12:35:39 | lum-stbin-pw-01 (Virtual Compute) | 2000-01-01 00:00:00 | 3873.0 | Incident | Incident Critical (P1) | 1 | 426 | 40.841 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 11168, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'Medium'} | https://lummus.exactlyit.com/my/ticket/770970 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 1 | Monitoring Ticket | 0 | 0 | 0 | Bloomfield | Level 2 | 0.00 | 0.0 | NaN | NaN |
| write_date | partner_email | current_duration | message_total_count | close_date | postponed_reason | team_id | team_id_name | subtechnique_id | assignment_count | geo_point | partner_id_name | internal_team_department | customer_cms_record | solution | commercial_partner_id_name | product_id | dragonfly_customer | time_day | primary_root_cause_id_name | id | create_date | subtechnique_id_name | tag_ids | last_comming_from | description_plain | stage_id | alert_criteria | assign_min | ticket_type_sequence | product_id_name | active | customer_cms_record_name | cicore_id | date_tz | ticket_type_id | user_id | tactic_id_name | name | time_hour | ticket_class | stage_sequence | tactic_id | ticket_source | description | commercial_partner_longitude | user_id_name | last_edit_customer | cicore_id_name | last_edit_internal | partner_id | ticket_type_related | ticket_type_id_name | stage_change_count | commercial_partner_id | commercial_partner_latitude | team_change_count | has_solution | odoo_success_state | cicore | access_url | is_alert | team | sla_resolution_status | stage_id_name | sla_response_status | primary_root_cause_id | user_count | handle_type | first_assigned_team_name | secondary_root_cause_id | secondary_root_cause_id_name | technique_id_name | followers_count | technique_id | location | team_level | total_hours_spent | first_assigned_team | cicore_id_business_process | ml_search | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23239 | 2024-06-22 15:02:11 | Ron.Taylor@convergetp.com | 0.000000 | 4 | 2024-06-21 12:34:36 | False | 1080.0 | CEC-Data Center Team | 0 | 0 | 0.0, 0.0 | Taylor, Ron | CEC | 5588 | <p><br></p> | Converge TP, Main Location | 0 | Converge TP | Friday | 782087 | 2024-06-21 12:34:31 | [] | Web | \n\n\n | 6.0 | Unclassified | 0.00 | 3 | true | Converge TP | 0 | 1718973271000 | 6.0 | 15750 | CRAC Unit Status Check (#782087) | 12 | Incident | 7.0 | 0 | Phone | <p><img class="img-fluid" 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| 0.000000 | Taylor, Ron | 2024-06-22 15:04:46 | 2000-01-01 00:00:00 | 31465.0 | Incident | Incident Low (P4) | 1 | 29361 | 0.000000 | 0 | false | False | NaN | https://exactlyit.com/my/ticket/782087 | Others | {'team_category': 'Provider', 'id': 1080, 'team_level': 'Level 2', 'owner_id_name': 'Slack, Angie | ExactlyIT Inc'} | False | Closed | False | 0 | 2 | Service Desk handled | 0 | 1 | 0 | MACON | Level 2 | 0.00 | 0.0 | NaN | NaN | ||||||||
| 23240 | 2024-06-22 15:23:18 | Ken.Wong@convergetp.com | 22.233333 | 22 | 2000-01-01 00:00:00 | Checking ticket on prime time | 1246.0 | Converge Internal Help Desk | 0 | 1 | 0.0, 0.0 | Wong, Ken | MSO | 5588 | <p><br></p> | Converge TP, Main Location | 12308 | Converge TP | Tuesday | 779360 | 2024-06-18 16:00:01 | [[]] | Web | \n\n\n\nHi,\n\nI’d would like to request for the MS Visio Desktop version to be installed on my PC. Is a corporate license available for use?\n\n \n\nThanks,\n\nKen Wong\n\n| Analytics Architect\n\n\nConverge Technology Solutions    \n\nm 416.529.6255  e ken.wong@convergetp.com    \n\nw convergetp.com    \n\n \n\n \n\n \n\n\n\n | 7.0 | Unclassified | 57.09 | 10 | CEC-Service Desk-Request | true | Converge TP | 14983 | 1718726401000 | 9.0 | 31338 | Request: Visio Desktop Installation (#779360) | 16 | Service Request | 4.0 | 0 | <p style="margin-bottom: 0px;"><br></p><p style="margin-bottom: 0px;">Hi,</p><p style="margin-bottom: 0px;">I’d would like to request for the MS Visio Desktop version to be installed on my PC. Is a corporate license available for use?</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Thanks,</p><p style="margin-bottom: 0px;">Ken Wong</p><p style="margin-bottom: 0px;">| Analytics Architect\n</p><p style="margin-bottom: 0px;">Converge Technology Solutions    </p><p style="margin-bottom: 0px;">m 416.529.6255  e ken.wong@convergetp.com    </p><p style="margin-bottom: 0px;">w convergetp.com    </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p><br></p> | 0.000000 | Escalante, Pedro | 2024-06-22 14:30:51 | CEC-Service Desk | 2024-06-22 15:23:20 | 101953.0 | Service Request | Service Request Normal | 12 | 29361 | 0.000000 | 0 | false | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/779360 | Others | {'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT | ExactlyIT Inc'} | Running | With Customer | Met | 0 | 7 | Service Desk handled | Converge Internal Help Desk | 0 | 6 | 0 | MACON | Level 1 | 0.00 | 1246.0 | NaN | NaN | |||||||
| 23241 | 2024-06-22 15:25:47 | sabrina.Paglia@convergetp.com | 1.033333 | 7 | 2000-01-01 00:00:00 | 1246.0 | Converge Internal Help Desk | 0 | 1 | 0.0, 0.0 | Paglia, Sabrina | MSO | 5588 | <p><br></p> | Converge TP, Main Location | 12308 | Converge TP | Friday | 782199 | 2024-06-21 14:21:18 | [] | Web | \nHi there,\n\n\nCan you please send me the files that were blocked. This is a customer and we’re trying to assess payment details.\n\n\nThank you,\n \nSabrina Paglia, CPA/CMA\n|\n\nController, NA \nConverge Technology Solutions    \n \n \nFrom: CTP-Mimecast \n\nSent: Friday, June 21, 2024 10:17 AM\nTo: Sabrina Paglia \nSubject: Files attached to a message triggered a policy\n \n   [EXTERNAL SENDER]\n \n \n \n \nFiles attached to a message triggered a policy\nContact your administrator if you need these files.\n \n \n \nMessage Details\n \nFrom\n"Pina.Pirro@saputo.com" \nTo\nSabrina Paglia \nSubject\nRE: VMware Invoice SAP001 ∙ SAPUTO\nDate\nFri, 21 Jun 2024 14:16:09 +0000\nPolicy\nDefault Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types\nStatus\nThe message has been placed on HOLD - action required\n \n \n \nFile Details\n \n- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Attachment Management Definition - Block Dangerous File Types\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: Stripped (Blocked)\n\nReason: Not permitted if larger or equal to 0 bytes\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Suspected Malware Definition\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: HOLD (Entire Message Held for Review)\n\nReason: Dangerous file type found\n \n \n \n \n \n© 2003 - 2019 Mimecast Services Limited.\n \n                              \n\n\n\n | 2.0 | Unclassified | 58.51 | 11 | CEC-Service Desk-Request | true | Converge TP | 14983 | 1718979678000 | 10.0 | 31338 | FW: Files attached to a message triggered a policy (#782199) | 14 | Service Request | 2.0 | 0 | <br>Hi there,<br>\n<br>Can you please send me the files that were blocked. This is a customer and we’re trying to assess payment details.<br>\n<br>Thank you,<br> <br>Sabrina Paglia, CPA/CMA<br>|\n<br>Controller, NA <br>Converge Technology Solutions    <br> <br> <br>From: CTP-Mimecast \n<br>Sent: Friday, June 21, 2024 10:17 AM<br>To: Sabrina Paglia <br>Subject: Files attached to a message triggered a policy<br> <br>   [EXTERNAL SENDER]<br> <br> <br> <br> <br>Files attached to a message triggered a policy<br>Contact your administrator if you need these files.<br> <br> <br> <br>Message Details<br> <br>From<br>"Pina.Pirro@saputo.com" <br>To<br>Sabrina Paglia <br>Subject<br>RE: VMware Invoice SAP001 ∙ SAPUTO<br>Date<br>Fri, 21 Jun 2024 14:16:09 +0000<br>Policy<br>Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types<br>Status<br>The message has been placed on HOLD - action required<br> <br> <br> <br>File Details<br> <br>- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Attachment Management Definition - Block Dangerous File Types\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: Stripped (Blocked)\n<br>Reason: Not permitted if larger or equal to 0 bytes<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Suspected Malware Definition\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: HOLD (Entire Message Held for Review)\n<br>Reason: Dangerous file type found<br> <br> <br> <br> <br> <br>© 2003 - 2019 Mimecast Services Limited.<br> <br>                              <br><p><br></p> | 0.000000 | Escalante, Pedro | 2024-06-22 15:25:49 | CEC-Service Desk | 2024-06-21 15:23:07 | 73501.0 | Service Request | Service Request Low | 3 | 29361 | 0.000000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/782199 | Others | {'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT | ExactlyIT Inc'} | Running | In Progress | Met | 0 | 3 | Service Desk handled | 0 | 5 | 0 | MACON | Level 1 | 0.00 | 0.0 | NaN | NaN | ||||||||
| 23242 | 2024-06-22 15:25:47 | david.assayag@convergetp.com | 1.016667 | 7 | 2000-01-01 00:00:00 | 1084.0 | CEC-Help Desk | 0 | 1 | 0.0, 0.0 | David Assayag | CEC | 5588 | <p><br></p> | David Assayag | 12308 | Converge TP | Friday | 782201 | 2024-06-21 14:24:20 | [] | Web | \nHi can you release this email pls\n \nDavid Assayag\n |\nDirecteur de Comptes/Account Executive\nConverge Technology Solutions    \nm \n\n (514) 651 7354\n\ne \ndavid.assayag@convergetp.com\nw \n\nhttps://convergetp.com/\nw \n\nhttps://pcdsolutions.com/\n \n \n \n \nFrom: CTP-Mimecast \n\nSent: Friday, June 21, 2024 10:17 AM\nTo: David Assayag \nSubject: Files attached to a message triggered a policy\n \n   [EXTERNAL SENDER]\n \n \n \n \nFiles attached to a message triggered a policy\nContact your administrator if you need these files.\n \n \n \nMessage Details\n \nFrom\n"Pina.Pirro@saputo.com" \nTo\nDavid Assayag \nSubject\nRE: VMware Invoice SAP001 ∙ SAPUTO\nDate\nFri, 21 Jun 2024 14:16:09 +0000\nPolicy\nDefault Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types\nStatus\nThe message has been placed on HOLD - action required\n \n \n \nFile Details\n \n- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Attachment Management Definition - Block Dangerous File Types\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: Stripped (Blocked)\n\nReason: Not permitted if larger or equal to 0 bytes\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Suspected Malware Definition\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: HOLD (Entire Message Held for Review)\n\nReason: Dangerous file type found\n \n \n \n \n \n© 2003 - 2019 Mimecast Services Limited.\n \n                              \n\n\n\n | 2.0 | Unclassified | 55.47 | 11 | CEC-Service Desk-Request | true | Converge TP | 14983 | 1718979860000 | 10.0 | 31338 | FW: Files attached to a message triggered a policy (#782201) | 14 | Service Request | 2.0 | 0 | <br>Hi can you release this email pls<br> <br>David Assayag<br> |<br>Directeur de Comptes/Account Executive<br>Converge Technology Solutions    <br>m \n<br> (514) 651 7354\n<br>e <br>david.assayag@convergetp.com<br>w \n<br>https://convergetp.com/<br>w \n<br>https://pcdsolutions.com/<br> <br> <br> <br> <br>From: CTP-Mimecast \n<br>Sent: Friday, June 21, 2024 10:17 AM<br>To: David Assayag <br>Subject: Files attached to a message triggered a policy<br> <br>   [EXTERNAL SENDER]<br> <br> <br> <br> <br>Files attached to a message triggered a policy<br>Contact your administrator if you need these files.<br> <br> <br> <br>Message Details<br> <br>From<br>"Pina.Pirro@saputo.com" <br>To<br>David Assayag <br>Subject<br>RE: VMware Invoice SAP001 ∙ SAPUTO<br>Date<br>Fri, 21 Jun 2024 14:16:09 +0000<br>Policy<br>Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types<br>Status<br>The message has been placed on HOLD - action required<br> <br> <br> <br>File Details<br> <br>- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Attachment Management Definition - Block Dangerous File Types\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: Stripped (Blocked)\n<br>Reason: Not permitted if larger or equal to 0 bytes<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Suspected Malware Definition\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: HOLD (Entire Message Held for Review)\n<br>Reason: Dangerous file type found<br> <br> <br> <br> <br> <br>© 2003 - 2019 Mimecast Services Limited.<br> <br>                              <br><p><br></p> | 0.000000 | Escalante, Pedro | 2024-06-22 15:25:49 | CEC-Service Desk | 2024-06-21 15:25:37 | 52175.0 | Service Request | Service Request Low | 3 | 52175 | 0.000000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/782201 | Others | {'team_category': 'Provider', 'id': 1084, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT | ExactlyIT Inc'} | False | In Progress | False | 0 | 3 | Service Desk handled | 0 | 2 | 0 | Level 1 | 0.00 | 0.0 | NaN | NaN | |||||||||
| 23243 | 2024-06-22 15:22:34 | Matt.Maetzold@convergetp.com | 11.500000 | 18 | 2000-01-01 00:00:00 | Checking on prime time | 1246.0 | Converge Internal Help Desk | 0 | 1 | 0.0, 0.0 | Maetzold, Matt | MSO | 0 | <p><br></p> | Maetzold, Matt | 0 | NaN | Monday | 778331 | 2024-06-17 19:40:25 | [[]] | Web | \n\nCan you setup mimecast on a tab?\n \n \n \n \nMatthew Maetzold\nManaging Client Director\nConverge Technology Solutions\n_____________\nm: 612.419.1149\nconvergetp.com |  Matt.Maetzold@convergetp.com\n \n \n\n | 7.0 | Unclassified | 79.57 | 11 | true | 0 | 1718653225000 | 10.0 | 31338 | question (#778331) | 19 | Service Request | 4.0 | 0 | <p style="margin-bottom: 0px;"><br>Can you setup mimecast on a tab?<br> <br> <br> <br> <br>Matthew Maetzold<br>Managing Client Director<br>Converge Technology Solutions<br>_____________<br>m: 612.419.1149<br>convergetp.com |  Matt.Maetzold@convergetp.com<br> <br> <br></p> | 0.000000 | Escalante, Pedro | 2024-06-22 14:30:50 | 2024-06-22 15:22:35 | 45625.0 | Service Request | Service Request Low | 8 | 45625 | 0.000000 | 0 | false | NaN | https://exactlyit.com/my/ticket/778331 | Others | {'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT | ExactlyIT Inc'} | Running | With Customer | Met | 0 | 5 | Service Desk handled | Converge Internal Help Desk | 0 | 3 | 0 | Level 1 | 0.00 | 1246.0 | NaN | NaN | |||||||||||
| 23244 | 2024-06-22 15:30:48 | False | 1.266667 | 11 | 2000-01-01 00:00:00 | 1142.0 | Network Operations Center | 0 | 0 | 0.0, 0.0 | Sun Coast Resources, ITSM Monitoring | MSO | 6177 | <p><br></p> | Sun Coast Resources | 13374 | Sun Coast Resources, Inc. | Friday | 782197 | 2024-06-21 14:14:09 | [[]] | Web | \n Ticket created from the alert ticket number: 782163\n\n\n\n\nOriginal title: Network Element Offline\nDescription: This network element has gone offline \nSeverity: Emergency \nCustomer: SUN US TX Houston \nURL: https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary \nEntity name: 6405B_AP-MR84_05 \n\n | 2.0 | Unclassified | 0.00 | 2 | NOC001 | Alert - Auvik - Network Element Offline | true | Sun Coast Resources, Inc. | 23283 | 1718979249000 | 5.0 | 31433 | Follow UP Alert: Auvik | Sun Coast Resources, Inc. | SUN US TX Houston | 6405B_AP-MR84_05 | Network Element Offline (#782197) | 14 | Incident | 2.0 | 0 | Ticket | <h2> Ticket created from the alert ticket number: 782163</h2><p style="margin-bottom: 0px;"><br></p><p><b>Original title:</b> Network Element Offline<br><b>Description:</b> This network element has gone offline <br><b>Severity:</b> Emergency <br><b>Customer:</b> SUN US TX Houston <br><b>URL:</b> <a href="https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary" target="_blank">https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary</a> <br><b>Entity name:</b> 6405B_AP-MR84_05 <br></p> | 0.000000 | Aguilar, David_EIT | 2024-06-22 15:30:49 | 6405B_AP-MR84_05 | 2024-06-21 15:30:49 | 37343.0 | Incident | Incident Normal (P3) | 3 | 37319 | 0.000000 | 0 | false | {'cisubtype_id_name': 'WAP', 'cistage_id_name': 'Production', 'id': 23283, 'citype_id_name': 'Network', 'cicriticality_id_name': 'Medium'} | https://exactlyit.com/my/ticket/782197 | Others | {'team_category': 'Provider', 'id': 1142, 'team_level': 'Level 1', 'owner_id_name': 'Pena, Rafael_EIT | ExactlyIT Inc'} | Running | In Progress | Met | 0 | 2 | Service Desk handled | Network Operations Center | 0 | 2 | 0 | Houston | Level 1 | 0.92 | 1142.0 | NaN | NaN | |||||||
| 23245 | 2024-06-22 15:43:16 | 1@1.com | 0.583333 | 76 | 2024-06-22 15:43:16 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 70 | 0.0, 0.0 | Sekisui Specialty Chemicals America, LLC (Converge) ITSM Monitoring | MSO | 7069 | Sekisui Specialty Chemicals America, LLC (Converge) ITSM Monitoring | 12547 | Sekisui Specialty Chemicals America LLC | Friday | 782629 | 2024-06-21 23:47:31 | [] | Web | Original title: Failed Agent Status\nDescription: Alert: N-able - Sekisui Specialty Chemicals America, LLC > SEK US TX Allen GDCSQL Failed Agent Status \nSeverity: Failed\nCustomer: Sekisui Specialty Chemicals America, LLC > SEK US TX Allen\nDevice Name: GDCSQL\nAlertLookup:Agent Status-Failed\nDevice IP: 10.72.52.29\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | Agent Status\n\nNotes:\nNo device note for device GDCSQL \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1993&deviceID=318841658&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 318841658\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 318841658\n\n\nIssue: At 2024-06-21 19:47:18 the Agent Status - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Agent Status - service:\n\nAgent check-in interval: 56.78 min\n\n----------------------\n\n | 3.0 | Unclassified | 0.00 | 0 | IOC001 | Alert - Windows Agent Status | true | Sekisui Specialty Chemicals America LLC | 20828 | 1719013651000 | 3.0 | 1 | Alert: N-Able | Sekisui Specialty Chemicals America, LLC | GDCSQL | Failed Agent Status (#782629) | 23 | Alert | 6.0 | 0 | Alert | <span><b>Original title:</b> Failed Agent Status<br>Description: Alert: N-able - Sekisui Specialty Chemicals America, LLC > SEK US TX Allen GDCSQL Failed Agent Status <br>Severity: Failed<br>Customer: Sekisui Specialty Chemicals America, LLC > SEK US TX Allen<br>Device Name: GDCSQL<br>AlertLookup:Agent Status-Failed<br>Device IP: 10.72.52.29<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | Agent Status<br><br>Notes:<br>No device note for device GDCSQL <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1993&deviceID=318841658&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 318841658<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 318841658<br><br><br>Issue: At 2024-06-21 19:47:18 the Agent Status - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Agent Status - service:<br><br>Agent check-in interval: 56.78 min<br><br>----------------------<br><br></span> | 0.000000 | ExactlyIT System Bot | 2024-06-22 15:43:17 | GDCSQL | 2024-06-22 13:42:07 | 50491.0 | Incident | Incident Critical (P1) | 70 | 50491 | 0.000000 | 0 | false | False | {'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 20828, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'High'} | https://exactlyit.com/my/ticket/782629 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 4 | Monitoring Ticket | 0 | 0 | 0 | Dallas | Level 2 | 0.33 | 0.0 | NaN | NaN | |||||||
| 23246 | 2024-06-22 15:43:45 | False | 0.000000 | 130 | 2024-06-22 15:43:45 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 91 | 0.0, 0.0 | Tom Barrow Company ITSM Monitoring | MSO | 8998 | <p><br></p> | Tom Barrow Company ITSM | 12552 | Tom Barrow Company | Saturday | 782640 | 2024-06-22 00:10:02 | [] | Web | \nOriginal title: Failed Connectivity\nDescription: Alert: N-able - Tom Barrow > TOM General TBCSAV1 Failed Connectivity \nSeverity: Failed\nCustomer: Tom Barrow > TOM General\nDevice Name: TBCSAV1\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.9.18\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | Connectivity\n\nNotes:\nNo device note for device TBCSAV1 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=1476467970&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1476467970\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1476467970\n\n\nIssue: At 2024-06-21 20:09:42 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 30.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 195.00 msec\nDNS Resolution: True\n\n----------------------\n\n\n | 3.0 | False positive | 0.00 | 2 | IOC004 | Alert – Connectivity Failed | true | Tom Barrow Company | 0 | 1719015002000 | 5.0 | 1 | Alert: N-Able | Tom Barrow | TBCSAV1 | Failed Connectivity (#782640) | 0 | Alert | 6.0 | 0 | Alert | <p style="margin-bottom: 0px;"><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Tom Barrow > TOM General TBCSAV1 Failed Connectivity <br>Severity: Failed<br>Customer: Tom Barrow > TOM General<br>Device Name: TBCSAV1<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.9.18<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | Connectivity<br><br>Notes:<br>No device note for device TBCSAV1 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=1476467970&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1476467970<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1476467970<br><br><br>Issue: At 2024-06-21 20:09:42 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 30.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 195.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></p> | 0.000000 | ExactlyIT System Bot | 2024-06-22 15:43:45 | 2024-06-22 15:34:57 | 74661.0 | Incident | Incident Normal (P3) | 98 | 74658 | 0.000000 | 0 | false | False | NaN | https://exactlyit.com/my/ticket/782640 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 6 | Monitoring Ticket | 0 | 0 | 0 | Atlanta | Level 2 | 0.83 | 0.0 | NaN | NaN | |||||||
| 23247 | 2024-06-22 15:48:05 | False | 0.883333 | 48 | 2000-01-01 00:00:00 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 36 | 0.0, 0.0 | Tom Barrow Company ITSM Monitoring | MSO | 8998 | <p><br></p> | Tom Barrow Company ITSM | 12552 | Tom Barrow Company | Friday | 782635 | 2024-06-21 23:59:03 | [] | Web | \nOriginal title: Failed Connectivity\nDescription: Alert: N-able - Tom Barrow > TOM General TBCORLANDO2 Failed Connectivity \nSeverity: Failed\nCustomer: Tom Barrow > TOM General\nDevice Name: TBCORLANDO2\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.4.16\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | Connectivity\n\nNotes:\nNo device note for device TBCORLANDO2 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=203683526&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 203683526\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 203683526\n\n\nIssue: At 2024-06-21 19:58:27 the Connectivity - service transitioned from a Warning state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 10.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 430.00 msec\nDNS Resolution: True\n\n----------------------\n\n\n | 2.0 | False positive | 0.00 | 0 | IOC004 | Alert – Connectivity Failed | true | Tom Barrow Company | 0 | 1719014343000 | 3.0 | 21991 | Alert: N-Able | Tom Barrow | TBCORLANDO2 | Failed Connectivity (#782635) | 23 | Alert | 2.0 | 0 | Alert | <p style="margin-bottom: 0px;"><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Tom Barrow > TOM General TBCORLANDO2 Failed Connectivity <br>Severity: Failed<br>Customer: Tom Barrow > TOM General<br>Device Name: TBCORLANDO2<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.4.16<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | Connectivity<br><br>Notes:<br>No device note for device TBCORLANDO2 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=203683526&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 203683526<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 203683526<br><br><br>Issue: At 2024-06-21 19:58:27 the Connectivity - service transitioned from a Warning state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 10.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 430.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></p> | 0.000000 | Rosas, Manuel_EIT | 2024-06-22 15:43:47 | 2024-06-22 15:48:07 | 74661.0 | Incident | Incident Critical (P1) | 38 | 74658 | 0.000000 | 0 | false | False | NaN | https://exactlyit.com/my/ticket/782635 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Running | In Progress | Met | 0 | 5 | Monitoring Ticket | 0 | 0 | 0 | Atlanta | Level 2 | 0.50 | 0.0 | NaN | NaN | |||||||
| 23248 | 2024-06-22 15:49:14 | False | 0.666667 | 8 | 2024-06-22 15:49:14 | False | 373.0 | EIT-Infrastructure Operations Center | 0 | 6 | 29.7462013, -95.55963059999999 | LiquidPower Specialty Products Inc., IT Monitoring Events | MSO | 92 | <p><br></p> | LSPI ITSM | 12551 | LiquidPower Specialty Products Inc. | Saturday | 782701 | 2024-06-22 02:37:01 | [] | Web | \nOriginal title: Failed CPU\nDescription: Alert: N-able - LiquidPower Specialty Products Inc. > LIQ US TX Bryan BRYVMPMSTN2A Failed CPU \nSeverity: Failed\nCustomer: LiquidPower Specialty Products Inc. > LIQ US TX Bryan\nDevice Name: BRYVMPMSTN2A\nAlertLookup:CPU-Failed\nDevice IP: 192.168.10.12\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 | CPU\n\nNotes:\nDevice Notes: \n\nNote created on 6/6/24, 4:37 PMBy: Manuel.Rosas.ADM@convergetp.com: \nA follow up process was performed without success, the app Owner: Paskos, Jennie didn't approved o replied to increase the storage in the device's disk F, review the ticket: Follow UP Alert: N-Able | LiquidPower Specialty Products Inc. | HSNVMPVEEAM01 | Warning Disk (#757776).\n \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1343&deviceID=1725619351&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1725619351\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1725619351\n\n\nIssue: At 2024-06-21 22:36:28 the CPU - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the CPU - service:\n\nCPU Usage: 95.00 %\nTop Process 1: VideoOS.Recorder.Service\nTop Process 2: MsMpEng\nTop Process 3: svchost\nTop Process 4: System\nTop Process 5: ProxySrv\nPID of Process 1: 2448\nPID of Process 2: 3720\nPID of Process 3: 25776\nPID of Process 4: 4\nPID of Process 5: 10932\nUser of Process 1: NT AUTHORITY\NETWORK SERVICE\nUser of Process 2: NT AUTHORITY\SYSTEM\nUser of Process 3: NT AUTHORITY\SYSTEM\nUser of Process 4: NT AUTHORITY\SYSTEM\nUser of Process 5: NT AUTHORITY\NETWORK SERVICE\nCPU Usage for Process 1: 60.00 %\nCPU Usage for Process 2: 10.00 %\nCPU Usage for Process 3: 9.00 %\nCPU Usage for Process 4: 2.00 %\nCPU Usage for Process 5: 2.00 %\n\n----------------------\n\n\n | 3.0 | False positive | 0.00 | 1 | IOC003 | Failed CPU | true | LiquidPower Specialty Products Inc. | 17210 | 1719023821000 | 4.0 | 1 | Alert: N-Able | LiquidPower Specialty Products Inc. | BRYVMPMSTN2A | Failed CPU (#782701) | 2 | Alert | 6.0 | 0 | Alert | <p style="margin-bottom: 0px;"><b>Original title:</b> Failed CPU<br>Description: Alert: N-able - LiquidPower Specialty Products Inc. > LIQ US TX Bryan BRYVMPMSTN2A Failed CPU <br>Severity: Failed<br>Customer: LiquidPower Specialty Products Inc. > LIQ US TX Bryan<br>Device Name: BRYVMPMSTN2A<br>AlertLookup:CPU-Failed<br>Device IP: 192.168.10.12<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 | CPU<br><br>Notes:<br>Device Notes: <br><br>Note created on 6/6/24, 4:37 PMBy: Manuel.Rosas.ADM@convergetp.com: <br>A follow up process was performed without success, the app Owner: Paskos, Jennie didn't approved o replied to increase the storage in the device's disk F, review the ticket: Follow UP Alert: N-Able | LiquidPower Specialty Products Inc. | HSNVMPVEEAM01 | Warning Disk (#757776).<br> <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1343&deviceID=1725619351&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1725619351<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1725619351<br><br><br>Issue: At 2024-06-21 22:36:28 the CPU - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the CPU - service:<br><br>CPU Usage: 95.00 %<br>Top Process 1: VideoOS.Recorder.Service<br>Top Process 2: MsMpEng<br>Top Process 3: svchost<br>Top Process 4: System<br>Top Process 5: ProxySrv<br>PID of Process 1: 2448<br>PID of Process 2: 3720<br>PID of Process 3: 25776<br>PID of Process 4: 4<br>PID of Process 5: 10932<br>User of Process 1: NT AUTHORITY\NETWORK SERVICE<br>User of Process 2: NT AUTHORITY\SYSTEM<br>User of Process 3: NT AUTHORITY\SYSTEM<br>User of Process 4: NT AUTHORITY\SYSTEM<br>User of Process 5: NT AUTHORITY\NETWORK SERVICE<br>CPU Usage for Process 1: 60.00 %<br>CPU Usage for Process 2: 10.00 %<br>CPU Usage for Process 3: 9.00 %<br>CPU Usage for Process 4: 2.00 %<br>CPU Usage for Process 5: 2.00 %<br><br>----------------------<br><br></p> | -95.559631 | ExactlyIT System Bot | 2024-06-22 15:49:16 | BRYVMPMSTN2A | 2024-06-22 15:40:41 | 6298.0 | Incident | Incident High (P2) | 6 | 5995 | 29.746201 | 0 | false | False | {'cisubtype_id_name': 'Virtual', 'cistage_id_name': 'Production', 'id': 17210, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'High'} | https://exactlyit.com/my/ticket/782701 | Alert | {'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT | ExactlyIT Inc'} | Met | Solved | Met | 0 | 2 | Monitoring Ticket | 0 | 0 | 0 | Houston | Level 2 | 0.17 | 0.0 | NaN | NaN |