Pandas Profiling Report

Dataset statistics

Number of variables	81
Number of observations	23249
Missing cells	68123
Missing cells (%)	3.6%
Duplicate rows	0
Duplicate rows (%)	0.0%
Total size in memory	276.6 MiB
Average record size in memory	12.2 KiB

Variable types

DateTime	5
Unsupported	26
Numeric	23
Text	15
Categorical	11
URL	1

Alerts

`primary_root_cause_id_name` is highly imbalanced (99.6%)	Imbalance
`alert_criteria` is highly imbalanced (78.9%)	Imbalance
`tactic_id_name` is highly imbalanced (83.4%)	Imbalance
`stage_id_name` is highly imbalanced (60.2%)	Imbalance
`secondary_root_cause_id_name` is highly imbalanced (99.7%)	Imbalance
`partner_email` has 357 (1.5%) missing values	Missing
`postponed_reason` has 337 (1.4%) missing values	Missing
`team_id` has 350 (1.5%) missing values	Missing
`team_id_name` has 350 (1.5%) missing values	Missing
`subtechnique_id` has 365 (1.6%) missing values	Missing
`partner_id_name` has 332 (1.4%) missing values	Missing
`solution` has 286 (1.2%) missing values	Missing
`product_id` has 365 (1.6%) missing values	Missing
`dragonfly_customer` has 775 (3.3%) missing values	Missing
`primary_root_cause_id_name` has 368 (1.6%) missing values	Missing
`subtechnique_id_name` has 365 (1.6%) missing values	Missing
`tag_ids` has 366 (1.6%) missing values	Missing
`description_plain` has 459 (2.0%) missing values	Missing
`alert_criteria` has 354 (1.5%) missing values	Missing
`product_id_name` has 365 (1.6%) missing values	Missing
`active` has 369 (1.6%) missing values	Missing
`cicore_id` has 351 (1.5%) missing values	Missing
`ticket_type_id` has 319 (1.4%) missing values	Missing
`user_id` has 318 (1.4%) missing values	Missing
`tactic_id_name` has 362 (1.6%) missing values	Missing
`tactic_id` has 362 (1.6%) missing values	Missing
`ticket_source` has 336 (1.4%) missing values	Missing
`description` has 274 (1.2%) missing values	Missing
`user_id_name` has 318 (1.4%) missing values	Missing
`cicore_id_name` has 351 (1.5%) missing values	Missing
`partner_id` has 332 (1.4%) missing values	Missing
`ticket_type_id_name` has 319 (1.4%) missing values	Missing
`has_solution` has 317 (1.4%) missing values	Missing
`odoo_success_state` has 351 (1.5%) missing values	Missing
`cicore` has 7652 (32.9%) missing values	Missing
`team` has 350 (1.5%) missing values	Missing
`primary_root_cause_id` has 368 (1.6%) missing values	Missing
`first_assigned_team_name` has 362 (1.6%) missing values	Missing
`secondary_root_cause_id` has 368 (1.6%) missing values	Missing
`secondary_root_cause_id_name` has 368 (1.6%) missing values	Missing
`technique_id_name` has 362 (1.6%) missing values	Missing
`technique_id` has 362 (1.6%) missing values	Missing
`location` has 365 (1.6%) missing values	Missing
`first_assigned_team` has 362 (1.6%) missing values	Missing
`cicore_id_business_process` has 23030 (99.1%) missing values	Missing
`ml_search` has 23024 (99.0%) missing values	Missing
`assignment_count` is highly skewed (γ1 = 38.53978418)	Skewed
`assign_min` is highly skewed (γ1 = 23.86209616)	Skewed
`stage_change_count` is highly skewed (γ1 = 33.31984021)	Skewed
`id` has unique values	Unique
`name` has unique values	Unique
`access_url` has unique values	Unique
`partner_email` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`postponed_reason` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`subtechnique_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`product_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`tag_ids` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`last_comming_from` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`active` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`cicore_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`user_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`ticket_class` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`tactic_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`ticket_source` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`description` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`ticket_type_related` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`has_solution` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`odoo_success_state` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`cicore` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`team` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`sla_resolution_status` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`sla_response_status` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`primary_root_cause_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`secondary_root_cause_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`technique_id` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`location` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`cicore_id_business_process` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`ml_search` is an unsupported type, check if it needs cleaning or further analysis	Unsupported
`current_duration` has 11194 (48.1%) zeros	Zeros
`assignment_count` has 7159 (30.8%) zeros	Zeros
`customer_cms_record` has 778 (3.3%) zeros	Zeros
`assign_min` has 14914 (64.1%) zeros	Zeros
`ticket_type_sequence` has 2383 (10.2%) zeros	Zeros
`time_hour` has 877 (3.8%) zeros	Zeros
`commercial_partner_longitude` has 18717 (80.5%) zeros	Zeros
`commercial_partner_latitude` has 18717 (80.5%) zeros	Zeros
`team_change_count` has 19658 (84.6%) zeros	Zeros
`followers_count` has 10859 (46.7%) zeros	Zeros
`total_hours_spent` has 18161 (78.1%) zeros	Zeros
`first_assigned_team` has 19599 (84.3%) zeros	Zeros

Reproduction

Analysis started	2024-06-22 15:53:19.766689
Analysis finished	2024-06-22 16:05:49.159451
Duration	12 minutes and 29.39 seconds
Software version	ydata-profiling v4.8.3
Download configuration	config.json

write_date
Date

Distinct	15425
Distinct (%)	66.3%
Missing	0
Missing (%)	0.0%
Memory size	181.8 KiB

Minimum	2024-05-23 09:59:35
Maximum	2024-06-22 15:49:14

Histogram

Histogram with fixed size bins (bins=50)

partner_email
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	357
Missing (%)	1.5%
Memory size	1.3 MiB

current_duration
Real number (ℝ)

ZEROS

Distinct	2862
Distinct (%)	12.3%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	2.6571868

Minimum	0
Maximum	416.13
Zeros	11194
Zeros (%)	48.1%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	0.016666667
Q3	0.63333333
95-th percentile	11.287333
Maximum	416.13
Range	416.13
Interquartile range (IQR)	0.63333333

Descriptive statistics

Standard deviation	12.416074
Coefficient of variation (CV)	4.6726386
Kurtosis	240.78018
Mean	2.6571868
Median Absolute Deviation (MAD)	0.016666667
Skewness	12.334623
Sum	61776.937
Variance	154.15888
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	11194	48.1%
0.06666666667	335	1.4%
0.01666666667	258	1.1%
0.08333333333	255	1.1%
0.03333333333	250	1.1%
0.08333333333	188	0.8%
0.05	173	0.7%
0.1333333333	120	0.5%
0.01666666667	116	0.5%
9	114	0.5%
Other values (2852)	10246	44.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	11194	48.1%
0.01666666667	258	1.1%
0.01666666667	85	0.4%
0.01666666667	6	< 0.1%
0.01666666667	6	< 0.1%
0.01666666667	1	< 0.1%
0.01666666667	5	< 0.1%
0.01666666667	116	0.5%
0.01666666667	67	0.3%
0.03333333333	75	0.3%

Value	Count	Frequency (%)
416.13	1	< 0.1%
402.4466667	1	< 0.1%
324.2533333	1	< 0.1%
321.4866667	1	< 0.1%
313.3533333	1	< 0.1%
305.4533333	1	< 0.1%
240.6666667	1	< 0.1%
222.79	1	< 0.1%
216.5766667	1	< 0.1%
216.1766667	1	< 0.1%

message_total_count
Real number (ℝ)

Distinct	93
Distinct (%)	0.4%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	8.0327326

Minimum	0
Maximum	451
Zeros	35
Zeros (%)	0.2%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	3
Q1	4
median	6
Q3	9
95-th percentile	19
Maximum	451
Range	451
Interquartile range (IQR)	5

Descriptive statistics

Standard deviation	7.9391453
Coefficient of variation (CV)	0.98834926
Kurtosis	529.21826
Mean	8.0327326
Median Absolute Deviation (MAD)	2
Skewness	14.599286
Sum	186753
Variance	63.030028
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
4	5687	24.5%
6	3502	15.1%
8	2313	9.9%
7	2131	9.2%
5	2047	8.8%
9	1127	4.8%
10	778	3.3%
3	718	3.1%
11	655	2.8%
2	591	2.5%
Other values (83)	3700	15.9%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	35	0.2%
1	16	0.1%
2	591	2.5%
3	718	3.1%
4	5687	24.5%
5	2047	8.8%
6	3502	15.1%
7	2131	9.2%
8	2313	9.9%
9	1127	4.8%

Value	Count	Frequency (%)
451	1	< 0.1%
184	1	< 0.1%
175	1	< 0.1%
174	2	< 0.1%
166	1	< 0.1%
163	1	< 0.1%
161	1	< 0.1%
159	3	< 0.1%
156	1	< 0.1%
155	1	< 0.1%

close_date
Date

Distinct	20292
Distinct (%)	88.1%
Missing	205
Missing (%)	0.9%
Memory size	181.8 KiB

Minimum	2000-01-01 00:00:00
Maximum	2024-06-22 15:49:14

Histogram

Histogram with fixed size bins (bins=50)

postponed_reason
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	337
Missing (%)	1.4%
Memory size	838.1 KiB

team_id
Real number (ℝ)

MISSING

Distinct	126
Distinct (%)	0.6%
Missing	350
Missing (%)	1.5%
Infinite	0
Infinite (%)	0.0%
Mean	942.38023

Minimum	1
Maximum	1299
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	1
5-th percentile	2
Q1	1064
median	1113
Q3	1191
95-th percentile	1217
Maximum	1299
Range	1298
Interquartile range (IQR)	127

Descriptive statistics

Standard deviation	401.59521
Coefficient of variation (CV)	0.42614986
Kurtosis	0.58282075
Mean	942.38023
Median Absolute Deviation (MAD)	49
Skewness	-1.4969804
Sum	21579565
Variance	161278.71
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
1216	3755	16.2%
1142	3357	14.4%
1085	2415	10.4%
373	1819	7.8%
2	1236	5.3%
1102	1039	4.5%
1111	997	4.3%
1155	992	4.3%
9	759	3.3%
1246	624	2.7%
Other values (116)	5906	25.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
1	24	0.1%
2	1236	5.3%
8	215	0.9%
9	759	3.3%
10	74	0.3%
11	57	0.2%
322	23	0.1%
328	7	< 0.1%
332	66	0.3%
347	1	< 0.1%

Value	Count	Frequency (%)
1299	2	< 0.1%
1297	41	0.2%
1296	2	< 0.1%
1293	1	< 0.1%
1292	2	< 0.1%
1290	9	< 0.1%
1289	1	< 0.1%
1288	2	< 0.1%
1287	5	< 0.1%
1267	18	0.1%

team_id_name
Text

MISSING

Distinct	126
Distinct (%)	0.6%
Missing	350
Missing (%)	1.5%
Memory size	1.7 MiB

Length

Max length	39
Median length	34
Mean length	20.856413
Min length	6

Characters and Unicode

Total characters	477591
Distinct characters	61
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	13 ?
Unique (%)	0.1%

Sample

1st row	CBI - SOC
2nd row	CEC-Intel Services
3rd row	CEC-Storage
4th row	EIT-Security Operations Center
5th row	CEC-Network

Value	Count	Frequency (%)
center	6461	10.6%
operations	6414	10.5%
	3849	6.3%
cbi	3755	6.2%
soc	3755	6.2%
network	3357	5.5%
desk	2623	4.3%
services	2415	4.0%
cec-intel	2415	4.0%
it	1875	3.1%
Other values (163)	23944	39.3%

Most occurring characters

Value	Count	Frequency (%)
e	55917	11.7%
r	40881	8.6%
	37964	7.9%
t	33384	7.0%
C	28294	5.9%
n	26468	5.5%
o	21997	4.6%
a	18891	4.0%
I	18687	3.9%
i	18586	3.9%
Other values (51)	176522	37.0%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	477591	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	55917	11.7%
r	40881	8.6%
	37964	7.9%
t	33384	7.0%
C	28294	5.9%
n	26468	5.5%
o	21997	4.6%
a	18891	4.0%
I	18687	3.9%
i	18586	3.9%
Other values (51)	176522	37.0%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	477591	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	55917	11.7%
r	40881	8.6%
	37964	7.9%
t	33384	7.0%
C	28294	5.9%
n	26468	5.5%
o	21997	4.6%
a	18891	4.0%
I	18687	3.9%
i	18586	3.9%
Other values (51)	176522	37.0%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	477591	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	55917	11.7%
r	40881	8.6%
	37964	7.9%
t	33384	7.0%
C	28294	5.9%
n	26468	5.5%
o	21997	4.6%
a	18891	4.0%
I	18687	3.9%
i	18586	3.9%
Other values (51)	176522	37.0%

subtechnique_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	365
Missing (%)	1.6%
Memory size	732.0 KiB

assignment_count
Real number (ℝ)

SKEWED ZEROS

Distinct	60
Distinct (%)	0.3%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	1.1581143

Minimum	0
Maximum	442
Zeros	7159
Zeros (%)	30.8%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	1
Q3	1
95-th percentile	3
Maximum	442
Range	442
Interquartile range (IQR)	1

Descriptive statistics

Standard deviation	5.5570338
Coefficient of variation (CV)	4.7983465
Kurtosis	2155.9218
Mean	1.1581143
Median Absolute Deviation (MAD)	0
Skewness	38.539784
Sum	26925
Variance	30.880625
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
1	13295	57.2%
0	7159	30.8%
2	1451	6.2%
3	684	2.9%
4	190	0.8%
5	161	0.7%
6	52	0.2%
7	48	0.2%
8	43	0.2%
9	23	0.1%
Other values (50)	143	0.6%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	7159	30.8%
1	13295	57.2%
2	1451	6.2%
3	684	2.9%
4	190	0.8%
5	161	0.7%
6	52	0.2%
7	48	0.2%
8	43	0.2%
9	23	0.1%

Value	Count	Frequency (%)
442	1	< 0.1%
172	2	< 0.1%
171	1	< 0.1%
169	1	< 0.1%
156	1	< 0.1%
155	1	< 0.1%
154	1	< 0.1%
153	3	< 0.1%
150	1	< 0.1%
148	1	< 0.1%

geo_point
Text

Distinct	76
Distinct (%)	0.3%
Missing	0
Missing (%)	0.0%
Memory size	1.5 MiB

Length

Max length	39
Median length	8
Mean length	11.614134
Min length	8

Characters and Unicode

Total characters	270017
Distinct characters	14
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	31 ?
Unique (%)	0.1%

Sample

1st row	0.0, 0.0
2nd row	0.0, 0.0
3rd row	0.0, 0.0
4th row	0.0, 0.0
5th row	0.0, 0.0

Value	Count	Frequency (%)
0.0	37434	80.5%
40.841	1182	2.5%
74.18119999999999	1182	2.5%
29.7462013	1114	2.4%
95.55963059999999	1114	2.4%
42.34762	470	1.0%
71.07763	470	1.0%
29.74578	401	0.9%
95.55960999999999	401	0.9%
41.55355	327	0.7%
Other values (141)	2403	5.2%

Most occurring characters

Value	Count	Frequency (%)
0	80842	29.9%
.	46498	17.2%
9	39765	14.7%
,	23249	8.6%
	23249	8.6%
5	8773	3.2%
1	7838	2.9%
4	7712	2.9%
7	7042	2.6%
2	5659	2.1%
Other values (4)	19390	7.2%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	270017	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
0	80842	29.9%
.	46498	17.2%
9	39765	14.7%
,	23249	8.6%
	23249	8.6%
5	8773	3.2%
1	7838	2.9%
4	7712	2.9%
7	7042	2.6%
2	5659	2.1%
Other values (4)	19390	7.2%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	270017	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
0	80842	29.9%
.	46498	17.2%
9	39765	14.7%
,	23249	8.6%
	23249	8.6%
5	8773	3.2%
1	7838	2.9%
4	7712	2.9%
7	7042	2.6%
2	5659	2.1%
Other values (4)	19390	7.2%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	270017	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
0	80842	29.9%
.	46498	17.2%
9	39765	14.7%
,	23249	8.6%
	23249	8.6%
5	8773	3.2%
1	7838	2.9%
4	7712	2.9%
7	7042	2.6%
2	5659	2.1%
Other values (4)	19390	7.2%

partner_id_name
Text

MISSING

Distinct	2766
Distinct (%)	12.1%
Missing	332
Missing (%)	1.4%
Memory size	1.9 MiB

Length

Max length	80
Median length	67
Mean length	30.028276
Min length	3

Characters and Unicode

Total characters	688158
Distinct characters	89
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	1553 ?
Unique (%)	6.8%

Sample

1st row	Northside Hospital (CPC CBI) ITSM Monitoring
2nd row	Converge TP ITSM Monitoring
3rd row	Converge TP ITSM Monitoring
4th row	Gilson ITSM Monitoring
5th row	Converge TP ITSM Monitoring

Value	Count	Frequency (%)
monitoring	15586	16.1%
itsm	13751	14.2%
converge	5679	5.9%
tp	5423	5.6%
cpc	3477	3.6%
cbi	3220	3.3%
inc	2028	2.1%
events	1954	2.0%
it	1885	2.0%
	1673	1.7%
Other values (3828)	41898	43.4%

Most occurring characters

Value	Count	Frequency (%)
	73672	10.7%
n	56287	8.2%
o	54205	7.9%
i	50709	7.4%
r	37589	5.5%
e	34288	5.0%
t	32686	4.7%
M	31986	4.6%
g	24230	3.5%
T	23262	3.4%
Other values (79)	269244	39.1%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	688158	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	73672	10.7%
n	56287	8.2%
o	54205	7.9%
i	50709	7.4%
r	37589	5.5%
e	34288	5.0%
t	32686	4.7%
M	31986	4.6%
g	24230	3.5%
T	23262	3.4%
Other values (79)	269244	39.1%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	688158	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	73672	10.7%
n	56287	8.2%
o	54205	7.9%
i	50709	7.4%
r	37589	5.5%
e	34288	5.0%
t	32686	4.7%
M	31986	4.6%
g	24230	3.5%
T	23262	3.4%
Other values (79)	269244	39.1%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	688158	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	73672	10.7%
n	56287	8.2%
o	54205	7.9%
i	50709	7.4%
r	37589	5.5%
e	34288	5.0%
t	32686	4.7%
M	31986	4.6%
g	24230	3.5%
T	23262	3.4%
Other values (79)	269244	39.1%

internal_team_department
Categorical

Distinct	3
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Memory size	1.3 MiB

MSO	17442
CEC	5457
No Team	350

Length

Max length	7
Median length	3
Mean length	3.0602176
Min length	3

Characters and Unicode

Total characters	71147
Distinct characters	12
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	MSO
2nd row	CEC
3rd row	CEC
4th row	MSO
5th row	CEC

Common Values

Value	Count	Frequency (%)
MSO	17442	75.0%
CEC	5457	23.5%
No Team	350	1.5%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
mso	17442	73.9%
cec	5457	23.1%
no	350	1.5%
team	350	1.5%

Most occurring characters

Value	Count	Frequency (%)
M	17442	24.5%
S	17442	24.5%
O	17442	24.5%
C	10914	15.3%
E	5457	7.7%
N	350	0.5%
o	350	0.5%
	350	0.5%
T	350	0.5%
e	350	0.5%
Other values (2)	700	1.0%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	71147	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
M	17442	24.5%
S	17442	24.5%
O	17442	24.5%
C	10914	15.3%
E	5457	7.7%
N	350	0.5%
o	350	0.5%
	350	0.5%
T	350	0.5%
e	350	0.5%
Other values (2)	700	1.0%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	71147	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
M	17442	24.5%
S	17442	24.5%
O	17442	24.5%
C	10914	15.3%
E	5457	7.7%
N	350	0.5%
o	350	0.5%
	350	0.5%
T	350	0.5%
e	350	0.5%
Other values (2)	700	1.0%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	71147	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
M	17442	24.5%
S	17442	24.5%
O	17442	24.5%
C	10914	15.3%
E	5457	7.7%
N	350	0.5%
o	350	0.5%
	350	0.5%
T	350	0.5%
e	350	0.5%
Other values (2)	700	1.0%

customer_cms_record
Real number (ℝ)

ZEROS

Distinct	160
Distinct (%)	0.7%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	4545.8831

Minimum	0
Maximum	9012
Zeros	778
Zeros (%)	3.3%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	1
Q1	92
median	5588
Q3	7069
95-th percentile	7118
Maximum	9012
Range	9012
Interquartile range (IQR)	6977

Descriptive statistics

Standard deviation	3006.7552
Coefficient of variation (CV)	0.66142378
Kurtosis	-1.2189272
Mean	4545.8831
Median Absolute Deviation (MAD)	1490
Skewness	-0.68306814
Sum	1.0568724 × 10⁸
Variance	9040576.8
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
5588	6728	28.9%
7078	1943	8.4%
1	1893	8.1%
92	1580	6.8%
6177	846	3.6%
6911	786	3.4%
7110	785	3.4%
0	778	3.3%
8	575	2.5%
344	491	2.1%
Other values (150)	6844	29.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	778	3.3%
1	1893	8.1%
5	156	0.7%
6	16	0.1%
8	575	2.5%
9	328	1.4%
11	140	0.6%
79	37	0.2%
83	3	< 0.1%
86	453	1.9%

Value	Count	Frequency (%)
9012	2	< 0.1%
9007	184	0.8%
9006	36	0.2%
8998	17	0.1%
8972	2	< 0.1%
8950	392	1.7%
8949	2	< 0.1%
8823	2	< 0.1%
8758	6	< 0.1%
8726	78	0.3%

solution
Text

MISSING

Distinct	3763
Distinct (%)	16.4%
Missing	286
Missing (%)	1.2%
Memory size	28.2 MiB

Length

Max length	1374407
Median length	620864
Mean length	965.57858
Min length	0

Characters and Unicode

Total characters	22172581
Distinct characters	121
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	3460 ?
Unique (%)	15.1%

Sample

1st row	<p><br></p>
2nd row
3rd row
4th row	<p><br></p>
5th row

Value	Count	Frequency (%)
p><br></p	9322	7.0%
the	4763	3.6%
to	3511	2.7%
ticket	1986	1.5%
and	1866	1.4%
is	1666	1.3%
was	1600	1.2%
user	1432	1.1%
p	1319	1.0%
255	1183	0.9%
Other values (12477)	103822	78.4%

Most occurring characters

Value	Count	Frequency (%)
A	687349	3.1%
/	427043	1.9%
e	415627	1.9%
t	403712	1.8%
r	398060	1.8%
n	379858	1.7%
f	378510	1.7%
i	372251	1.7%
v	371167	1.7%
b	366509	1.7%
Other values (111)	17972495	81.1%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	22172581	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
A	687349	3.1%
/	427043	1.9%
e	415627	1.9%
t	403712	1.8%
r	398060	1.8%
n	379858	1.7%
f	378510	1.7%
i	372251	1.7%
v	371167	1.7%
b	366509	1.7%
Other values (111)	17972495	81.1%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	22172581	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
A	687349	3.1%
/	427043	1.9%
e	415627	1.9%
t	403712	1.8%
r	398060	1.8%
n	379858	1.7%
f	378510	1.7%
i	372251	1.7%
v	371167	1.7%
b	366509	1.7%
Other values (111)	17972495	81.1%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	22172581	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
A	687349	3.1%
/	427043	1.9%
e	415627	1.9%
t	403712	1.8%
r	398060	1.8%
n	379858	1.7%
f	378510	1.7%
i	372251	1.7%
v	371167	1.7%
b	366509	1.7%
Other values (111)	17972495	81.1%

commercial_partner_id_name
Text

Distinct	689
Distinct (%)	3.0%
Missing	0
Missing (%)	0.0%
Memory size	1.8 MiB

Length

Max length	73
Median length	63
Mean length	23.351241
Min length	3

Characters and Unicode

Total characters	542893
Distinct characters	77
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	337 ?
Unique (%)	1.4%

Sample

1st row	Northside Hospital (CPC CBI) ITSM
2nd row	Converge TP
3rd row	Converge TP
4th row	Gilson ITSM Monitoring
5th row	Converge TP

Value	Count	Frequency (%)
itsm	11372	13.2%
converge	6516	7.6%
tp	6238	7.3%
cpc	3710	4.3%
location	3319	3.9%
	3316	3.9%
cbi	3248	3.8%
main	2524	2.9%
llc	1961	2.3%
invacare	1915	2.2%
Other values (1098)	41711	48.6%

Most occurring characters

Value	Count	Frequency (%)
	63323	11.7%
o	31430	5.8%
e	31220	5.8%
n	30863	5.7%
a	26039	4.8%
C	24648	4.5%
T	22380	4.1%
I	21895	4.0%
i	21472	4.0%
r	21096	3.9%
Other values (67)	248527	45.8%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	542893	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	63323	11.7%
o	31430	5.8%
e	31220	5.8%
n	30863	5.7%
a	26039	4.8%
C	24648	4.5%
T	22380	4.1%
I	21895	4.0%
i	21472	4.0%
r	21096	3.9%
Other values (67)	248527	45.8%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	542893	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	63323	11.7%
o	31430	5.8%
e	31220	5.8%
n	30863	5.7%
a	26039	4.8%
C	24648	4.5%
T	22380	4.1%
I	21895	4.0%
i	21472	4.0%
r	21096	3.9%
Other values (67)	248527	45.8%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	542893	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	63323	11.7%
o	31430	5.8%
e	31220	5.8%
n	30863	5.7%
a	26039	4.8%
C	24648	4.5%
T	22380	4.1%
I	21895	4.0%
i	21472	4.0%
r	21096	3.9%
Other values (67)	248527	45.8%

product_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	365
Missing (%)	1.6%
Memory size	775.4 KiB

dragonfly_customer
Text

MISSING

Distinct	160
Distinct (%)	0.7%
Missing	775
Missing (%)	3.3%
Memory size	1.6 MiB

Length

Max length	55
Median length	43
Mean length	17.610083
Min length	3

Characters and Unicode

Total characters	395769
Distinct characters	61
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	44 ?
Unique (%)	0.2%

Sample

1st row	Northside Hospital
2nd row	Converge TP
3rd row	Converge TP
4th row	Gilson
5th row	Converge TP

Value	Count	Frequency (%)
converge	6730	11.7%
tp	6730	11.7%
inc	4998	8.7%
invacare	1944	3.4%
technology	1924	3.3%
lummus	1893	3.3%
specialty	1853	3.2%
products	1622	2.8%
liquidpower	1580	2.7%
sun	846	1.5%
Other values (318)	27472	47.7%

Most occurring characters

Value	Count	Frequency (%)
	35118	8.9%
e	32855	8.3%
n	25701	6.5%
o	24789	6.3%
r	21051	5.3%
c	18738	4.7%
a	18142	4.6%
i	16229	4.1%
u	14622	3.7%
C	14162	3.6%
Other values (51)	174362	44.1%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	395769	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	35118	8.9%
e	32855	8.3%
n	25701	6.5%
o	24789	6.3%
r	21051	5.3%
c	18738	4.7%
a	18142	4.6%
i	16229	4.1%
u	14622	3.7%
C	14162	3.6%
Other values (51)	174362	44.1%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	395769	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	35118	8.9%
e	32855	8.3%
n	25701	6.5%
o	24789	6.3%
r	21051	5.3%
c	18738	4.7%
a	18142	4.6%
i	16229	4.1%
u	14622	3.7%
C	14162	3.6%
Other values (51)	174362	44.1%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	395769	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	35118	8.9%
e	32855	8.3%
n	25701	6.5%
o	24789	6.3%
r	21051	5.3%
c	18738	4.7%
a	18142	4.6%
i	16229	4.1%
u	14622	3.7%
C	14162	3.6%
Other values (51)	174362	44.1%

time_day
Categorical

Distinct	7
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Memory size	1.4 MiB

Thursday	4527
Friday	4140
Tuesday	4084
Monday	3694
Wednesday	3506
Other values (2)	3298

Length

Max length	9
Median length	8
Mean length	7.1552325
Min length	6

Characters and Unicode

Total characters	166352
Distinct characters	17
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Monday
2nd row	Monday
3rd row	Monday
4th row	Monday
5th row	Monday

Common Values

Value	Count	Frequency (%)
Thursday	4527	19.5%
Friday	4140	17.8%
Tuesday	4084	17.6%
Monday	3694	15.9%
Wednesday	3506	15.1%
Sunday	1697	7.3%
Saturday	1601	6.9%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
thursday	4527	19.5%
friday	4140	17.8%
tuesday	4084	17.6%
monday	3694	15.9%
wednesday	3506	15.1%
sunday	1697	7.3%
saturday	1601	6.9%

Most occurring characters

Value	Count	Frequency (%)
d	26755	16.1%
a	24850	14.9%
y	23249	14.0%
s	12117	7.3%
u	11909	7.2%
e	11096	6.7%
r	10268	6.2%
n	8897	5.3%
T	8611	5.2%
h	4527	2.7%
Other values (7)	24073	14.5%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	166352	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
d	26755	16.1%
a	24850	14.9%
y	23249	14.0%
s	12117	7.3%
u	11909	7.2%
e	11096	6.7%
r	10268	6.2%
n	8897	5.3%
T	8611	5.2%
h	4527	2.7%
Other values (7)	24073	14.5%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	166352	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
d	26755	16.1%
a	24850	14.9%
y	23249	14.0%
s	12117	7.3%
u	11909	7.2%
e	11096	6.7%
r	10268	6.2%
n	8897	5.3%
T	8611	5.2%
h	4527	2.7%
Other values (7)	24073	14.5%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	166352	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
d	26755	16.1%
a	24850	14.9%
y	23249	14.0%
s	12117	7.3%
u	11909	7.2%
e	11096	6.7%
r	10268	6.2%
n	8897	5.3%
T	8611	5.2%
h	4527	2.7%
Other values (7)	24073	14.5%

primary_root_cause_id_name
Categorical

IMBALANCE MISSING

Distinct	4
Distinct (%)	< 0.1%
Missing	368
Missing (%)	1.6%
Memory size	1.3 MiB

	22869
3rd Party Vendor Infrastructure	7
Customer Infrastructure	4
Application	1

Length

Max length	31
Median length	0
Mean length	0.013985403
Min length	0

Characters and Unicode

Total characters	320
Distinct characters	23
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	1 ?
Unique (%)	< 0.1%

Sample

1st row
2nd row
3rd row
4th row
5th row

Common Values

Value	Count	Frequency (%)
	22869	98.4%
3rd Party Vendor Infrastructure	7	< 0.1%
Customer Infrastructure	4	< 0.1%
Application	1	< 0.1%
(Missing)	368	1.6%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
infrastructure	11	29.7%
3rd	7	18.9%
party	7	18.9%
vendor	7	18.9%
customer	4	10.8%
application	1	2.7%

Most occurring characters

Value	Count	Frequency (%)
r	58	18.1%
t	34	10.6%
u	26	8.1%
	25	7.8%
e	22	6.9%
a	19	5.9%
n	19	5.9%
s	15	4.7%
d	14	4.4%
c	12	3.8%
Other values (13)	76	23.8%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	320	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
r	58	18.1%
t	34	10.6%
u	26	8.1%
	25	7.8%
e	22	6.9%
a	19	5.9%
n	19	5.9%
s	15	4.7%
d	14	4.4%
c	12	3.8%
Other values (13)	76	23.8%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	320	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
r	58	18.1%
t	34	10.6%
u	26	8.1%
	25	7.8%
e	22	6.9%
a	19	5.9%
n	19	5.9%
s	15	4.7%
d	14	4.4%
c	12	3.8%
Other values (13)	76	23.8%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	320	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
r	58	18.1%
t	34	10.6%
u	26	8.1%
	25	7.8%
e	22	6.9%
a	19	5.9%
n	19	5.9%
s	15	4.7%
d	14	4.4%
c	12	3.8%
Other values (13)	76	23.8%

id
Real number (ℝ)

UNIQUE

Distinct	23249
Distinct (%)	100.0%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	768831.59

Minimum	755013
Maximum	782871
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	755013
5-th percentile	756402.4
Q1	761896
median	768406
Q3	775289
95-th percentile	781647.6
Maximum	782871
Range	27858
Interquartile range (IQR)	13393

Descriptive statistics

Standard deviation	8138.3379
Coefficient of variation (CV)	0.010585332
Kurtosis	-1.1976796
Mean	768831.59
Median Absolute Deviation (MAD)	6694
Skewness	0.058380113
Sum	1.7874566 × 10¹⁰
Variance	66232544
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
782701	1	< 0.1%
771123	1	< 0.1%
771167	1	< 0.1%
771211	1	< 0.1%
771112	1	< 0.1%
771230	1	< 0.1%
771124	1	< 0.1%
771217	1	< 0.1%
771228	1	< 0.1%
769738	1	< 0.1%
Other values (23239)	23239	> 99.9%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
755013	1	< 0.1%
755014	1	< 0.1%
755015	1	< 0.1%
755016	1	< 0.1%
755017	1	< 0.1%
755018	1	< 0.1%
755019	1	< 0.1%
755020	1	< 0.1%
755021	1	< 0.1%
755022	1	< 0.1%

Value	Count	Frequency (%)
782871	1	< 0.1%
782870	1	< 0.1%
782869	1	< 0.1%
782868	1	< 0.1%
782867	1	< 0.1%
782866	1	< 0.1%
782865	1	< 0.1%
782864	1	< 0.1%
782863	1	< 0.1%
782862	1	< 0.1%

create_date
Date

Distinct	21563
Distinct (%)	92.7%
Missing	0
Missing (%)	0.0%
Memory size	181.8 KiB

Minimum	2024-05-23 09:54:38
Maximum	2024-06-22 09:50:13

Histogram

Histogram with fixed size bins (bins=50)

subtechnique_id_name
Text

MISSING

Distinct	65
Distinct (%)	0.3%
Missing	365
Missing (%)	1.6%
Memory size	1.3 MiB

Length

Max length	53
Median length	0
Mean length	0.39761405
Min length	0

Characters and Unicode

Total characters	9099
Distinct characters	50
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	19 ?
Unique (%)	0.1%

Sample

1st row	Web Protocols
2nd row
3rd row
4th row
5th row

Value	Count	Frequency (%)
accounts	115	9.2%
protocols	112	9.0%
web	109	8.8%
malicious	96	7.7%
file	93	7.5%
domain	69	5.5%
cloud	48	3.9%
memory	29	2.3%
powershell	28	2.3%
local	27	2.2%
Other values (93)	518	41.6%

Most occurring characters

Value	Count	Frequency (%)
o	1066	11.7%
i	692	7.6%
c	648	7.1%
	630	6.9%
l	570	6.3%
e	545	6.0%
s	529	5.8%
n	459	5.0%
t	429	4.7%
a	417	4.6%
Other values (40)	3114	34.2%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	9099	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
o	1066	11.7%
i	692	7.6%
c	648	7.1%
	630	6.9%
l	570	6.3%
e	545	6.0%
s	529	5.8%
n	459	5.0%
t	429	4.7%
a	417	4.6%
Other values (40)	3114	34.2%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	9099	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
o	1066	11.7%
i	692	7.6%
c	648	7.1%
	630	6.9%
l	570	6.3%
e	545	6.0%
s	529	5.8%
n	459	5.0%
t	429	4.7%
a	417	4.6%
Other values (40)	3114	34.2%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	9099	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
o	1066	11.7%
i	692	7.6%
c	648	7.1%
	630	6.9%
l	570	6.3%
e	545	6.0%
s	529	5.8%
n	459	5.0%
t	429	4.7%
a	417	4.6%
Other values (40)	3114	34.2%

tag_ids
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	366
Missing (%)	1.6%
Memory size	1.5 MiB

last_comming_from
Unsupported

REJECTED UNSUPPORTED

Missing	47
Missing (%)	0.2%
Memory size	1.3 MiB

description_plain
Text

MISSING

Distinct	21542
Distinct (%)	94.5%
Missing	459
Missing (%)	2.0%
Memory size	33.7 MiB

Length

Max length	36963
Median length	4572
Mean length	861.03124
Min length	0

Characters and Unicode

Total characters	19622902
Distinct characters	445
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	21238 ?
Unique (%)	93.2%

Sample

1st row	[EXTERNAL SENDER] This message was sent to you automatically by Exabeam on the following high risk event by an asset. High risk session by asset: mm3he87-bfl with a risk score of 150 Asset Name: mm3he87-bfl Asset IP: 99.16.42.10 Top user for this asset: Louchion Wright, Tiffany Williams Session Start Time: June 10 2024, 12:00AM (GMT) Session End Time: June 11 2024, 12:00AM (GMT) Top Risk Reason: A security alert is associated with the asset. This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM. \n [EXTERNAL SENDER] This message was sent to you automatically by Exabeam on the following high risk event by an asset. High risk session by asset: radjht60-nfshi with a risk score of 95 Asset Name: radjht60-nfshi Asset IP: 10.47.10.173 Top user for this asset: Radiology iis Session Start Time: June 10 2024, 12:00AM (GMT) Session End Time: June 11 2024, 12:00AM (GMT) Top Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.
2nd row	Alert: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) Severity: warning Hostname: cec-lex-pkirt.converge.cloud Ip: 172.19.32.70 Name: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes Severity: Average Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207 Integration name: Zabbix
3rd row	Alert: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) Severity: warning Hostname: 172.19.1.40 Ip: 127.0.0.1 Name: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 Severity: High Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036 Integration name: CEC-Storage-Zabbix
4th row	[EXTERNAL SENDER] Review this incident. Microsoft 365 Defender has detected a security threat in your environment View incident details: ID 8621 Incident name Email messages removed after delivery Severity Informational Categories InitialAccess Time June 10, 2024 14:25 UTC Incident page https://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4 Account information Organization name Gilson Inc. Privacy Statement Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
5th row	Alert: LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) Severity: warning Hostname: MSC-ORD-MGT-FW Ip: 172.18.0.19 Name: LEX/ORD Management IPSec Tunnel may be DOWN Severity: High Status: PROBLEM URL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413 Integration name: Zabbix

Value	Count	Frequency (%)
	96891	4.2%
the	54946	2.4%
to	36401	1.6%
for	28919	1.3%
this	25690	1.1%
name	24321	1.1%
is	23858	1.0%
of	23386	1.0%
a	20422	0.9%
and	18209	0.8%
Other values (96041)	1955954	84.7%

Most occurring characters

Value	Count	Frequency (%)
	2300182	11.7%
e	1460421	7.4%
t	977268	5.0%
	881476	4.5%
i	872421	4.4%
a	828417	4.2%
o	827952	4.2%
n	798149	4.1%
r	751495	3.8%
s	729344	3.7%
Other values (435)	9195777	46.9%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	19622902	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	2300182	11.7%
e	1460421	7.4%
t	977268	5.0%
	881476	4.5%
i	872421	4.4%
a	828417	4.2%
o	827952	4.2%
n	798149	4.1%
r	751495	3.8%
s	729344	3.7%
Other values (435)	9195777	46.9%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	19622902	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	2300182	11.7%
e	1460421	7.4%
t	977268	5.0%
	881476	4.5%
i	872421	4.4%
a	828417	4.2%
o	827952	4.2%
n	798149	4.1%
r	751495	3.8%
s	729344	3.7%
Other values (435)	9195777	46.9%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	19622902	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	2300182	11.7%
e	1460421	7.4%
t	977268	5.0%
	881476	4.5%
i	872421	4.4%
a	828417	4.2%
o	827952	4.2%
n	798149	4.1%
r	751495	3.8%
s	729344	3.7%
Other values (435)	9195777	46.9%

stage_id
Real number (ℝ)

Distinct	45
Distinct (%)	0.2%
Missing	28
Missing (%)	0.1%
Infinite	0
Infinite (%)	0.0%
Mean	62.07799

Minimum	1
Maximum	563
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	1
5-th percentile	3
Q1	3
median	3
Q3	6
95-th percentile	556
Maximum	563
Range	562
Interquartile range (IQR)	3

Descriptive statistics

Standard deviation	167.72814
Coefficient of variation (CV)	2.7018938
Kurtosis	4.6361549
Mean	62.07799
Median Absolute Deviation (MAD)	0
Skewness	2.5734583
Sum	1441513
Variance	28132.727
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=45)

Value	Count	Frequency (%)
3	14185	61.0%
6	4913	21.1%
556	1332	5.7%
29	480	2.1%
538	385	1.7%
2	260	1.1%
7	228	1.0%
562	203	0.9%
8	193	0.8%
4	172	0.7%
Other values (35)	870	3.7%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
1	96	0.4%
2	260	1.1%
3	14185	61.0%
4	172	0.7%
6	4913	21.1%
7	228	1.0%
8	193	0.8%
9	25	0.1%
10	56	0.2%
21	6	< 0.1%

Value	Count	Frequency (%)
563	126	0.5%
562	203	0.9%
561	4	< 0.1%
560	2	< 0.1%
559	38	0.2%
558	55	0.2%
557	47	0.2%
556	1332	5.7%
555	40	0.2%
539	1	< 0.1%

alert_criteria
Categorical

IMBALANCE MISSING

Distinct	3
Distinct (%)	< 0.1%
Missing	354
Missing (%)	1.5%
Memory size	1.5 MiB

Unclassified	21702
False positive	927
True positive	266

Length

Max length	14
Median length	12
Mean length	12.092597
Min length	12

Characters and Unicode

Total characters	276860
Distinct characters	19
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Unclassified
2nd row	Unclassified
3rd row	Unclassified
4th row	Unclassified
5th row	Unclassified

Common Values

Value	Count	Frequency (%)
Unclassified	21702	93.3%
False positive	927	4.0%
True positive	266	1.1%
(Missing)	354	1.5%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
unclassified	21702	90.1%
positive	1193	5.0%
false	927	3.8%
true	266	1.1%

Most occurring characters

Value	Count	Frequency (%)
i	45790	16.5%
s	45524	16.4%
e	24088	8.7%
l	22629	8.2%
a	22629	8.2%
U	21702	7.8%
n	21702	7.8%
c	21702	7.8%
f	21702	7.8%
d	21702	7.8%
Other values (9)	7690	2.8%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	276860	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
i	45790	16.5%
s	45524	16.4%
e	24088	8.7%
l	22629	8.2%
a	22629	8.2%
U	21702	7.8%
n	21702	7.8%
c	21702	7.8%
f	21702	7.8%
d	21702	7.8%
Other values (9)	7690	2.8%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	276860	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
i	45790	16.5%
s	45524	16.4%
e	24088	8.7%
l	22629	8.2%
a	22629	8.2%
U	21702	7.8%
n	21702	7.8%
c	21702	7.8%
f	21702	7.8%
d	21702	7.8%
Other values (9)	7690	2.8%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	276860	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
i	45790	16.5%
s	45524	16.4%
e	24088	8.7%
l	22629	8.2%
a	22629	8.2%
U	21702	7.8%
n	21702	7.8%
c	21702	7.8%
f	21702	7.8%
d	21702	7.8%
Other values (9)	7690	2.8%

assign_min
Real number (ℝ)

SKEWED ZEROS

Distinct	4239
Distinct (%)	18.2%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	22.151206

Minimum	0
Maximum	6982.85
Zeros	14914
Zeros (%)	64.1%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	0
Q3	4.05
95-th percentile	77.576
Maximum	6982.85
Range	6982.85
Interquartile range (IQR)	4.05

Descriptive statistics

Standard deviation	139.77705
Coefficient of variation (CV)	6.3101328
Kurtosis	931.26331
Mean	22.151206
Median Absolute Deviation (MAD)	0
Skewness	23.862096
Sum	514993.39
Variance	19537.624
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	14914	64.1%
0.01	186	0.8%
540	97	0.4%
0.02	39	0.2%
0.44	15	0.1%
0.71	15	0.1%
0.42	14	0.1%
1.4	14	0.1%
0.53	13	0.1%
1.69	13	0.1%
Other values (4229)	7929	34.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	14914	64.1%
0.01	186	0.8%
0.02	39	0.2%
0.05	1	< 0.1%
0.07	6	< 0.1%
0.08	5	< 0.1%
0.09	8	< 0.1%
0.1	3	< 0.1%
0.11	1	< 0.1%
0.12	2	< 0.1%

Value	Count	Frequency (%)
6982.85	1	< 0.1%
6981.85	1	< 0.1%
6981.5	1	< 0.1%
4486.82	1	< 0.1%
3701.14	1	< 0.1%
3098.55	1	< 0.1%
2714.02	1	< 0.1%
2564.22	1	< 0.1%
2444.38	1	< 0.1%
2332.85	1	< 0.1%

ticket_type_sequence
Real number (ℝ)

ZEROS

Distinct	8
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	5.0015915

Minimum	0
Maximum	13
Zeros	2383
Zeros (%)	10.2%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	2
median	2
Q3	10
95-th percentile	13
Maximum	13
Range	13
Interquartile range (IQR)	8

Descriptive statistics

Standard deviation	4.8026564
Coefficient of variation (CV)	0.96022565
Kurtosis	-1.2770375
Mean	5.0015915
Median Absolute Deviation (MAD)	1
Skewness	0.70227654
Sum	116282
Variance	23.065508
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=8)

Value	Count	Frequency (%)
2	6906	29.7%
13	3448	14.8%
3	3182	13.7%
1	3049	13.1%
0	2383	10.2%
10	2359	10.1%
11	1603	6.9%
12	319	1.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	2383	10.2%
1	3049	13.1%
2	6906	29.7%
3	3182	13.7%
10	2359	10.1%
11	1603	6.9%
12	319	1.4%
13	3448	14.8%

Value	Count	Frequency (%)
13	3448	14.8%
12	319	1.4%
11	1603	6.9%
10	2359	10.1%
3	3182	13.7%
2	6906	29.7%
1	3049	13.1%
0	2383	10.2%

product_id_name
Text

MISSING

Distinct	289
Distinct (%)	1.3%
Missing	365
Missing (%)	1.6%
Memory size	1.7 MiB

Length

Max length	89
Median length	76
Mean length	18.018353
Min length	0

Characters and Unicode

Total characters	412332
Distinct characters	69
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	98 ?
Unique (%)	0.4%

Sample

1st row	SOC: Escalations: NORHOS-Northside Hospital
2nd row
3rd row
4th row
5th row

Value	Count	Frequency (%)
	11365	20.1%
alert	3923	6.9%
escalations	3741	6.6%
soc	3741	6.6%
auvik	3281	5.8%
network	1721	3.0%
offline	1720	3.0%
noc001	1705	3.0%
element	1705	3.0%
ivc-configuration	1408	2.5%
Other values (410)	22369	39.5%

Most occurring characters

Value	Count	Frequency (%)
	44867	10.9%
e	26087	6.3%
i	24019	5.8%
t	23284	5.6%
n	19604	4.8%
l	18343	4.4%
a	18130	4.4%
C	17476	4.2%
o	16620	4.0%
-	15308	3.7%
Other values (59)	188594	45.7%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	412332	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	44867	10.9%
e	26087	6.3%
i	24019	5.8%
t	23284	5.6%
n	19604	4.8%
l	18343	4.4%
a	18130	4.4%
C	17476	4.2%
o	16620	4.0%
-	15308	3.7%
Other values (59)	188594	45.7%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	412332	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	44867	10.9%
e	26087	6.3%
i	24019	5.8%
t	23284	5.6%
n	19604	4.8%
l	18343	4.4%
a	18130	4.4%
C	17476	4.2%
o	16620	4.0%
-	15308	3.7%
Other values (59)	188594	45.7%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	412332	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	44867	10.9%
e	26087	6.3%
i	24019	5.8%
t	23284	5.6%
n	19604	4.8%
l	18343	4.4%
a	18130	4.4%
C	17476	4.2%
o	16620	4.0%
-	15308	3.7%
Other values (59)	188594	45.7%

active
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	369
Missing (%)	1.6%
Memory size	1.3 MiB

customer_cms_record_name
Text

Distinct	161
Distinct (%)	0.7%
Missing	0
Missing (%)	0.0%
Memory size	1.6 MiB

Length

Max length	55
Median length	43
Mean length	17.021764
Min length	0

Characters and Unicode

Total characters	395739
Distinct characters	61
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	44 ?
Unique (%)	0.2%

Sample

1st row	Northside Hospital
2nd row	Converge TP
3rd row	Converge TP
4th row	Gilson
5th row	Converge TP

Value	Count	Frequency (%)
converge	6728	11.7%
tp	6728	11.7%
inc	4998	8.7%
invacare	1943	3.4%
technology	1924	3.3%
lummus	1893	3.3%
specialty	1853	3.2%
products	1622	2.8%
liquidpower	1580	2.7%
sun	846	1.5%
Other values (318)	27472	47.7%

Most occurring characters

Value	Count	Frequency (%)
	35116	8.9%
e	32850	8.3%
n	25698	6.5%
o	24787	6.3%
r	21048	5.3%
c	18737	4.7%
a	18140	4.6%
i	16229	4.1%
u	14622	3.7%
C	14160	3.6%
Other values (51)	174352	44.1%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	395739	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	35116	8.9%
e	32850	8.3%
n	25698	6.5%
o	24787	6.3%
r	21048	5.3%
c	18737	4.7%
a	18140	4.6%
i	16229	4.1%
u	14622	3.7%
C	14160	3.6%
Other values (51)	174352	44.1%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	395739	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	35116	8.9%
e	32850	8.3%
n	25698	6.5%
o	24787	6.3%
r	21048	5.3%
c	18737	4.7%
a	18140	4.6%
i	16229	4.1%
u	14622	3.7%
C	14160	3.6%
Other values (51)	174352	44.1%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	395739	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	35116	8.9%
e	32850	8.3%
n	25698	6.5%
o	24787	6.3%
r	21048	5.3%
c	18737	4.7%
a	18140	4.6%
i	16229	4.1%
u	14622	3.7%
C	14160	3.6%
Other values (51)	174352	44.1%

cicore_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	351
Missing (%)	1.5%
Memory size	788.6 KiB

date_tz
Real number (ℝ)

Distinct	21563
Distinct (%)	92.7%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	1.7177793 × 10¹²

Minimum	1.7164581 × 10¹²
Maximum	1.7190498 × 10¹²
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	1.7164581 × 10¹²
5-th percentile	1.7165693 × 10¹²
Q1	1.7171076 × 10¹²
median	1.7177382 × 10¹²
Q3	1.71837 × 10¹²
95-th percentile	1.7189395 × 10¹²
Maximum	1.7190498 × 10¹²
Range	2.591735 × 10⁹
Interquartile range (IQR)	1.262398 × 10⁹

Descriptive statistics

Standard deviation	7.4982503 × 10⁸
Coefficient of variation (CV)	0.00043650837
Kurtosis	-1.1758334
Mean	1.7177793 × 10¹²
Median Absolute Deviation (MAD)	6.30677 × 10⁸
Skewness	-0.0042016975
Sum	3.993665 × 10¹⁶
Variance	5.6223757 × 10¹⁷
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
1.717977909 × 10¹²	38	0.2%
1.718936298 × 10¹²	27	0.1%
1.71837733 × 10¹²	22	0.1%
1.716768313 × 10¹²	21	0.1%
1.718582709 × 10¹²	17	0.1%
1.716912851 × 10¹²	16	0.1%
1.717373105 × 10¹²	15	0.1%
1.716903295 × 10¹²	14	0.1%
1.716796016 × 10¹²	14	0.1%
1.719006792 × 10¹²	14	0.1%
Other values (21553)	23051	99.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
1.716458078 × 10¹²	1	< 0.1%
1.716458288 × 10¹²	1	< 0.1%
1.716458549 × 10¹²	1	< 0.1%
1.716458633 × 10¹²	1	< 0.1%
1.716458641 × 10¹²	1	< 0.1%
1.716458648 × 10¹²	1	< 0.1%
1.716458666 × 10¹²	1	< 0.1%
1.716458687 × 10¹²	1	< 0.1%
1.716458692 × 10¹²	1	< 0.1%
1.716459012 × 10¹²	1	< 0.1%

Value	Count	Frequency (%)
1.719049813 × 10¹²	1	< 0.1%
1.719049782 × 10¹²	1	< 0.1%
1.719049439 × 10¹²	1	< 0.1%
1.719049421 × 10¹²	1	< 0.1%
1.719049379 × 10¹²	1	< 0.1%
1.719048764 × 10¹²	1	< 0.1%
1.719048468 × 10¹²	1	< 0.1%
1.719048305 × 10¹²	3	< 0.1%
1.719047742 × 10¹²	1	< 0.1%
1.719047672 × 10¹²	1	< 0.1%

ticket_type_id
Real number (ℝ)

MISSING

Distinct	12
Distinct (%)	0.1%
Missing	319
Missing (%)	1.4%
Infinite	0
Infinite (%)	0.0%
Mean	5.1549498

Minimum	0
Maximum	11
Zeros	64
Zeros (%)	0.3%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	2
Q1	4
median	5
Q3	6
95-th percentile	10
Maximum	11
Range	11
Interquartile range (IQR)	2

Descriptive statistics

Standard deviation	2.3625775
Coefficient of variation (CV)	0.45831242
Kurtosis	-0.26701125
Mean	5.1549498
Median Absolute Deviation (MAD)	1
Skewness	0.66274274
Sum	118203
Variance	5.5817726
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=12)

Value	Count	Frequency (%)
5	6906	29.7%
2	3201	13.8%
6	3182	13.7%
4	3049	13.1%
3	2383	10.2%
9	2359	10.1%
10	1603	6.9%
11	105	0.5%
0	64	0.3%
8	28	0.1%
Other values (2)	50	0.2%
(Missing)	319	1.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	64	0.3%
1	26	0.1%
2	3201	13.8%
3	2383	10.2%
4	3049	13.1%
5	6906	29.7%
6	3182	13.7%
7	24	0.1%
8	28	0.1%
9	2359	10.1%

Value	Count	Frequency (%)
11	105	0.5%
10	1603	6.9%
9	2359	10.1%
8	28	0.1%
7	24	0.1%
6	3182	13.7%
5	6906	29.7%
4	3049	13.1%
3	2383	10.2%
2	3201	13.8%

user_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	318
Missing (%)	1.4%
Memory size	793.7 KiB

tactic_id_name
Categorical

IMBALANCE MISSING

Distinct	15
Distinct (%)	0.1%
Missing	362
Missing (%)	1.6%
Memory size	1.3 MiB

	21101
Initial Access	448
Command and Control	253
Execution	246
Credential Access	209
Other values (10)	630

Length

Max length	20
Median length	0
Mean length	1.1040329
Min length	0

Characters and Unicode

Total characters	25268
Distinct characters	29
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Command and Control
2nd row
3rd row
4th row	Initial Access
5th row

Common Values

Value	Count	Frequency (%)
	21101	90.8%
Initial Access	448	1.9%
Command and Control	253	1.1%
Execution	246	1.1%
Credential Access	209	0.9%
Persistence	122	0.5%
Exfiltration	121	0.5%
Defense Evasion	114	0.5%
Lateral Movement	66	0.3%
Privilege Escalation	57	0.2%
Other values (5)	150	0.6%
(Missing)	362	1.6%

Length

Histogram of lengths of the category

Value	Count	Frequency (%)
access	657	20.5%
initial	448	14.0%
command	253	7.9%
and	253	7.9%
control	253	7.9%
execution	246	7.7%
credential	209	6.5%
persistence	122	3.8%
exfiltration	121	3.8%
defense	114	3.6%
Other values (11)	526	16.4%

Most occurring characters

Value	Count	Frequency (%)
e	2582	10.2%
n	2441	9.7%
i	2107	8.3%
s	2013	8.0%
c	1943	7.7%
a	1779	7.0%
t	1759	7.0%
o	1509	6.0%
	1416	5.6%
l	1241	4.9%
Other values (19)	6478	25.6%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	25268	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	2582	10.2%
n	2441	9.7%
i	2107	8.3%
s	2013	8.0%
c	1943	7.7%
a	1779	7.0%
t	1759	7.0%
o	1509	6.0%
	1416	5.6%
l	1241	4.9%
Other values (19)	6478	25.6%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	25268	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	2582	10.2%
n	2441	9.7%
i	2107	8.3%
s	2013	8.0%
c	1943	7.7%
a	1779	7.0%
t	1759	7.0%
o	1509	6.0%
	1416	5.6%
l	1241	4.9%
Other values (19)	6478	25.6%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	25268	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	2582	10.2%
n	2441	9.7%
i	2107	8.3%
s	2013	8.0%
c	1943	7.7%
a	1779	7.0%
t	1759	7.0%
o	1509	6.0%
	1416	5.6%
l	1241	4.9%
Other values (19)	6478	25.6%

name
Text

UNIQUE

Distinct	23249
Distinct (%)	100.0%
Missing	0
Missing (%)	0.0%
Memory size	3.6 MiB

Length

Max length	520
Median length	255
Mean length	102.9449
Min length	13

Characters and Unicode

Total characters	2393366
Distinct characters	136
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	23249 ?
Unique (%)	100.0%

Sample

1st row	Alert \| Northside Hospital \| Northside Hospital Email \| NSH VECTRA ALERT (#771123)
2nd row	Alert: PD - Zabbix \| ConvergeTP \| Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (#771167)
3rd row	Alert: PD - CEC-Storage-Zabbix \| ConvergeTP \| cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (#771211)
4th row	Alert: Email \| gilson \| Microsoft 365 Defender has detected a security threat (#771112)
5th row	Alert: PD - Zabbix \| ConvergeTP \| LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (#771230)

Value	Count	Frequency (%)
	68002	19.0%
alert	16315	4.6%
for	6746	1.9%
convergetp	5392	1.5%
pd	5290	1.5%
problem	4063	1.1%
auvik	4004	1.1%
zabbix	3737	1.0%
on	3713	1.0%
email	3712	1.0%
Other values (35676)	236292	66.1%

Most occurring characters

Value	Count	Frequency (%)
	335753	14.0%
e	155291	6.5%
t	97160	4.1%
r	91220	3.8%
n	88993	3.7%
o	88392	3.7%
i	87940	3.7%
a	78031	3.3%
l	71562	3.0%
s	59861	2.5%
Other values (126)	1239163	51.8%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	2393366	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	335753	14.0%
e	155291	6.5%
t	97160	4.1%
r	91220	3.8%
n	88993	3.7%
o	88392	3.7%
i	87940	3.7%
a	78031	3.3%
l	71562	3.0%
s	59861	2.5%
Other values (126)	1239163	51.8%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	2393366	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	335753	14.0%
e	155291	6.5%
t	97160	4.1%
r	91220	3.8%
n	88993	3.7%
o	88392	3.7%
i	87940	3.7%
a	78031	3.3%
l	71562	3.0%
s	59861	2.5%
Other values (126)	1239163	51.8%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	2393366	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	335753	14.0%
e	155291	6.5%
t	97160	4.1%
r	91220	3.8%
n	88993	3.7%
o	88392	3.7%
i	87940	3.7%
a	78031	3.3%
l	71562	3.0%
s	59861	2.5%
Other values (126)	1239163	51.8%

time_hour
Real number (ℝ)

ZEROS

Distinct	24
Distinct (%)	0.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	12.386468

Minimum	0
Maximum	23
Zeros	877
Zeros (%)	3.8%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	1
Q1	7
median	13
Q3	18
95-th percentile	22
Maximum	23
Range	23
Interquartile range (IQR)	11

Descriptive statistics

Standard deviation	6.5350404
Coefficient of variation (CV)	0.52759513
Kurtosis	-1.0098316
Mean	12.386468
Median Absolute Deviation (MAD)	5
Skewness	-0.26708677
Sum	287973
Variance	42.706753
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=24)

Value	Count	Frequency (%)
14	1589	6.8%
15	1522	6.5%
13	1256	5.4%
18	1216	5.2%
19	1198	5.2%
16	1195	5.1%
17	1142	4.9%
20	1101	4.7%
12	1053	4.5%
21	969	4.2%
Other values (14)	11008	47.3%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	877	3.8%
1	566	2.4%
2	830	3.6%
3	724	3.1%
4	659	2.8%
5	927	4.0%
6	925	4.0%
7	842	3.6%
8	683	2.9%
9	758	3.3%

Value	Count	Frequency (%)
23	817	3.5%
22	772	3.3%
21	969	4.2%
20	1101	4.7%
19	1198	5.2%
18	1216	5.2%
17	1142	4.9%
16	1195	5.1%
15	1522	6.5%
14	1589	6.8%

ticket_class
Unsupported

REJECTED UNSUPPORTED

Missing	0
Missing (%)	0.0%
Memory size	1.4 MiB

stage_sequence
Real number (ℝ)

Distinct	10
Distinct (%)	< 0.1%
Missing	33
Missing (%)	0.1%
Infinite	0
Infinite (%)	0.0%
Mean	6.0979928

Minimum	0
Maximum	8
Zeros	164
Zeros (%)	0.7%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	4
Q1	6
median	6
Q3	7
95-th percentile	7
Maximum	8
Range	8
Interquartile range (IQR)	1

Descriptive statistics

Standard deviation	1.162077
Coefficient of variation (CV)	0.19056713
Kurtosis	12.016969
Mean	6.0979928
Median Absolute Deviation (MAD)	0
Skewness	-3.1801889
Sum	141571
Variance	1.3504229
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=10)

Value	Count	Frequency (%)
6	14568	62.7%
7	7145	30.7%
1	428	1.8%
2	342	1.5%
4	228	1.0%
8	179	0.8%
0	164	0.7%
5	113	0.5%
3	41	0.2%
0.5	8	< 0.1%
(Missing)	33	0.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	164	0.7%
0.5	8	< 0.1%
1	428	1.8%
2	342	1.5%
3	41	0.2%
4	228	1.0%
5	113	0.5%
6	14568	62.7%
7	7145	30.7%
8	179	0.8%

Value	Count	Frequency (%)
8	179	0.8%
7	7145	30.7%
6	14568	62.7%
5	113	0.5%
4	228	1.0%
3	41	0.2%
2	342	1.5%
1	428	1.8%
0.5	8	< 0.1%
0	164	0.7%

tactic_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	362
Missing (%)	1.6%
Memory size	736.3 KiB

ticket_source
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	336
Missing (%)	1.4%
Memory size	1.4 MiB

description
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	274
Missing (%)	1.2%
Memory size	128.3 MiB

commercial_partner_longitude
Real number (ℝ)

ZEROS

Distinct	76
Distinct (%)	0.3%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	-14.327554

Minimum	-157.8988
Maximum	126.97829
Zeros	18717
Zeros (%)	80.5%
Negative	4162
Negative (%)	17.9%
Memory size	181.8 KiB

Quantile statistics

Minimum	-157.8988
5-th percentile	-95.559631
Q1	0
median	0
Q3	0
95-th percentile	0
Maximum	126.97829
Range	284.87709
Interquartile range (IQR)	0

Descriptive statistics

Standard deviation	34.864292
Coefficient of variation (CV)	-2.4333737
Kurtosis	1.3550928
Mean	-14.327554
Median Absolute Deviation (MAD)	0
Skewness	-1.3773673
Sum	-333101.29
Variance	1215.5188
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	18717	80.5%
-74.1812	1182	5.1%
-95.5596306	1114	4.8%
-71.07763	470	2.0%
-95.55961	401	1.7%
-81.59339	327	1.4%
77.0027	303	1.3%
-107.991707	141	0.6%
-95.3677	133	0.6%
-95.04635	95	0.4%
Other values (66)	366	1.6%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
-157.8988012	1	< 0.1%
-157.8988	1	< 0.1%
-122.79884	1	< 0.1%
-122.39738	1	< 0.1%
-122.39515	6	< 0.1%
-122.39474	17	0.1%
-119.24289	1	< 0.1%
-118.60255	1	< 0.1%
-118.41033	1	< 0.1%
-118.36195	3	< 0.1%

Value	Count	Frequency (%)
126.97829	1	< 0.1%
77.0027	303	1.3%
8.49367	48	0.2%
4.33685	18	0.1%
0	18717	80.5%
-71.07763	470	2.0%
-71.08865	2	< 0.1%
-71.79941	1	< 0.1%
-73.91003	58	0.2%
-73.98071	1	< 0.1%

user_id_name
Text

MISSING

Distinct	292
Distinct (%)	1.3%
Missing	318
Missing (%)	1.4%
Memory size	1.5 MiB

Length

Max length	25
Median length	22
Mean length	12.36684
Min length	0

Characters and Unicode

Total characters	283584
Distinct characters	56
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	28 ?
Unique (%)	0.1%

Sample

1st row	Naiman, Alex
2nd row
3rd row	Soriano, Azael_EIT
4th row	Oliver, Daniel
5th row	Bravo, Fernando_EIT

Value	Count	Frequency (%)
exactlyit	1034	2.9%
bot	1034	2.9%
system	1034	2.9%
mario_eit	643	1.8%
martinez	643	1.8%
garcia	573	1.6%
jose_eit	545	1.6%
gonzalez	538	1.5%
daniel_eit	527	1.5%
aquino	517	1.5%
Other values (470)	27997	79.8%

Most occurring characters

Value	Count	Frequency (%)
a	24252	8.6%
e	20103	7.1%
	18148	6.4%
,	15868	5.6%
o	14925	5.3%
n	14481	5.1%
r	13959	4.9%
i	13834	4.9%
l	13764	4.9%
T	10810	3.8%
Other values (46)	123440	43.5%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	283584	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
a	24252	8.6%
e	20103	7.1%
	18148	6.4%
,	15868	5.6%
o	14925	5.3%
n	14481	5.1%
r	13959	4.9%
i	13834	4.9%
l	13764	4.9%
T	10810	3.8%
Other values (46)	123440	43.5%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	283584	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
a	24252	8.6%
e	20103	7.1%
	18148	6.4%
,	15868	5.6%
o	14925	5.3%
n	14481	5.1%
r	13959	4.9%
i	13834	4.9%
l	13764	4.9%
T	10810	3.8%
Other values (46)	123440	43.5%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	283584	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
a	24252	8.6%
e	20103	7.1%
	18148	6.4%
,	15868	5.6%
o	14925	5.3%
n	14481	5.1%
r	13959	4.9%
i	13834	4.9%
l	13764	4.9%
T	10810	3.8%
Other values (46)	123440	43.5%

last_edit_customer
Date

Distinct	19726
Distinct (%)	85.4%
Missing	160
Missing (%)	0.7%
Memory size	181.8 KiB

Minimum	2000-01-01 00:00:00
Maximum	2024-06-22 15:49:16

Histogram

Histogram with fixed size bins (bins=50)

cicore_id_name
Text

MISSING

Distinct	1314
Distinct (%)	5.7%
Missing	351
Missing (%)	1.5%
Memory size	1.6 MiB

Length

Max length	151
Median length	63
Mean length	15.147567
Min length	0

Characters and Unicode

Total characters	346849
Distinct characters	75
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	515 ?
Unique (%)	2.2%

Sample

1st row	SOC Incident Management Northside Hospital
2nd row	CEC-ITSM Processes
3rd row	CEC-ITSM Processes
4th row
5th row	msc-ord-mgt-fw01

Value	Count	Frequency (%)
management	3835	9.4%
incident	3745	9.2%
soc	3741	9.2%
	2404	5.9%
processes	2195	5.4%
cec-itsm	2195	5.4%
ivc	1729	4.3%
edelman	782	1.9%
austin.docreit.com	704	1.7%
other	573	1.4%
Other values (1515)	18697	46.1%

Most occurring characters

Value	Count	Frequency (%)
e	27843	8.0%
	25018	7.2%
n	21496	6.2%
t	17685	5.1%
C	15829	4.6%
-	14717	4.2%
a	14423	4.2%
i	12683	3.7%
s	12427	3.6%
S	12355	3.6%
Other values (65)	172373	49.7%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	346849	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	27843	8.0%
	25018	7.2%
n	21496	6.2%
t	17685	5.1%
C	15829	4.6%
-	14717	4.2%
a	14423	4.2%
i	12683	3.7%
s	12427	3.6%
S	12355	3.6%
Other values (65)	172373	49.7%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	346849	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	27843	8.0%
	25018	7.2%
n	21496	6.2%
t	17685	5.1%
C	15829	4.6%
-	14717	4.2%
a	14423	4.2%
i	12683	3.7%
s	12427	3.6%
S	12355	3.6%
Other values (65)	172373	49.7%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	346849	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	27843	8.0%
	25018	7.2%
n	21496	6.2%
t	17685	5.1%
C	15829	4.6%
-	14717	4.2%
a	14423	4.2%
i	12683	3.7%
s	12427	3.6%
S	12355	3.6%
Other values (65)	172373	49.7%

last_edit_internal
Date

Distinct	15237
Distinct (%)	66.0%
Missing	176
Missing (%)	0.8%
Memory size	181.8 KiB

Minimum	2000-01-01 00:00:00
Maximum	2024-06-22 15:48:07

Histogram

Histogram with fixed size bins (bins=50)

partner_id
Real number (ℝ)

MISSING

Distinct	2770
Distinct (%)	12.1%
Missing	332
Missing (%)	1.4%
Infinite	0
Infinite (%)	0.0%
Mean	37495.251

Minimum	8
Maximum	104344
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	8
5-th percentile	3873
Q1	29834
median	35003
Q3	51510
95-th percentile	75781
Maximum	104344
Range	104336
Interquartile range (IQR)	21676

Descriptive statistics

Standard deviation	22657.786
Coefficient of variation (CV)	0.60428414
Kurtosis	0.11557839
Mean	37495.251
Median Absolute Deviation (MAD)	16489
Skewness	0.40689172
Sum	8.5927867 × 10⁸
Variance	5.1337525 × 10⁸
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
29834	5282	22.7%
6298	1097	4.7%
3873	960	4.1%
37343	828	3.6%
44607	785	3.4%
51492	783	3.4%
51540	480	2.1%
41039	420	1.8%
51475	416	1.8%
75781	390	1.7%
Other values (2760)	11476	49.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
8	3	< 0.1%
22	2	< 0.1%
78	11	< 0.1%
102	1	< 0.1%
110	5	< 0.1%
111	1	< 0.1%
113	12	0.1%
115	12	0.1%
116	1	< 0.1%
118	3	< 0.1%

Value	Count	Frequency (%)
104344	1	< 0.1%
104333	1	< 0.1%
104326	1	< 0.1%
104325	1	< 0.1%
104311	1	< 0.1%
104309	1	< 0.1%
104306	1	< 0.1%
104278	1	< 0.1%
104263	1	< 0.1%
104248	1	< 0.1%

ticket_type_related
Unsupported

REJECTED UNSUPPORTED

Missing	0
Missing (%)	0.0%
Memory size	1.4 MiB

ticket_type_id_name
Categorical

MISSING

Distinct	12
Distinct (%)	0.1%
Missing	319
Missing (%)	1.4%
Memory size	1.7 MiB

Incident Normal (P3)	6906
Undefined	3201
Incident Low (P4)	3182
Incident High (P2)	3049
Incident Critical (P1)	2383
Other values (7)	4209

Length

Max length	22
Median length	20
Mean length	17.964937
Min length	0

Characters and Unicode

Total characters	411936
Distinct characters	39
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Undefined
2nd row	Incident Normal (P3)
3rd row	Incident Normal (P3)
4th row	Incident Normal (P3)
5th row	Incident High (P2)

Common Values

Value	Count	Frequency (%)
Incident Normal (P3)	6906	29.7%
Undefined	3201	13.8%
Incident Low (P4)	3182	13.7%
Incident High (P2)	3049	13.1%
Incident Critical (P1)	2383	10.2%
Service Request Normal	2359	10.1%
Service Request Low	1603	6.9%
Change	105	0.5%
	64	0.3%
Problem	28	0.1%
Other values (2)	50	0.2%
(Missing)	319	1.4%

Length

Histogram of lengths of the category

Value	Count	Frequency (%)
incident	15520	25.1%
normal	9265	15.0%
p3	6906	11.2%
low	4785	7.7%
service	3962	6.4%
request	3962	6.4%
undefined	3201	5.2%
p4	3182	5.1%
p2	3049	4.9%
high	3049	4.9%
Other values (6)	4949	8.0%

Most occurring characters

Value	Count	Frequency (%)
	38964	9.5%
e	37953	9.2%
n	37573	9.1%
i	30548	7.4%
d	21922	5.3%
t	21915	5.3%
c	21889	5.3%
r	15638	3.8%
P	15548	3.8%
I	15520	3.8%
Other values (29)	154466	37.5%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	411936	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
	38964	9.5%
e	37953	9.2%
n	37573	9.1%
i	30548	7.4%
d	21922	5.3%
t	21915	5.3%
c	21889	5.3%
r	15638	3.8%
P	15548	3.8%
I	15520	3.8%
Other values (29)	154466	37.5%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	411936	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
	38964	9.5%
e	37953	9.2%
n	37573	9.1%
i	30548	7.4%
d	21922	5.3%
t	21915	5.3%
c	21889	5.3%
r	15638	3.8%
P	15548	3.8%
I	15520	3.8%
Other values (29)	154466	37.5%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	411936	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
	38964	9.5%
e	37953	9.2%
n	37573	9.1%
i	30548	7.4%
d	21922	5.3%
t	21915	5.3%
c	21889	5.3%
r	15638	3.8%
P	15548	3.8%
I	15520	3.8%
Other values (29)	154466	37.5%

stage_change_count
Real number (ℝ)

SKEWED

Distinct	62
Distinct (%)	0.3%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	2.7785281

Minimum	0
Maximum	442
Zeros	164
Zeros (%)	0.7%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	1
Q1	1
median	2
Q3	3
95-th percentile	7
Maximum	442
Range	442
Interquartile range (IQR)	2

Descriptive statistics

Standard deviation	5.8147986
Coefficient of variation (CV)	2.0927622
Kurtosis	1768.4623
Mean	2.7785281
Median Absolute Deviation (MAD)	1
Skewness	33.31984
Sum	64598
Variance	33.811882
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
2	8964	38.6%
1	6216	26.7%
3	4241	18.2%
4	1273	5.5%
5	776	3.3%
6	407	1.8%
7	319	1.4%
8	224	1.0%
0	164	0.7%
9	157	0.7%
Other values (52)	508	2.2%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	164	0.7%
1	6216	26.7%
2	8964	38.6%
3	4241	18.2%
4	1273	5.5%
5	776	3.3%
6	407	1.8%
7	319	1.4%
8	224	1.0%
9	157	0.7%

Value	Count	Frequency (%)
442	1	< 0.1%
175	1	< 0.1%
171	1	< 0.1%
170	1	< 0.1%
169	1	< 0.1%
157	1	< 0.1%
155	4	< 0.1%
153	1	< 0.1%
150	1	< 0.1%
148	2	< 0.1%

commercial_partner_id
Real number (ℝ)

Distinct	689
Distinct (%)	3.0%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	33090.434

Minimum	1
Maximum	104344
Zeros	0
Zeros (%)	0.0%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	1
5-th percentile	426
Q1	17442
median	29361
Q3	51490
95-th percentile	65887
Maximum	104344
Range	104343
Interquartile range (IQR)	34048

Descriptive statistics

Standard deviation	21132.167
Coefficient of variation (CV)	0.63861861
Kurtosis	-0.26576456
Mean	33090.434
Median Absolute Deviation (MAD)	22112
Skewness	0.15767099
Sum	7.693195 × 10⁸
Variance	4.4656849 × 10⁸
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
27469	5313	22.9%
426	1182	5.1%
5995	1114	4.8%
52975	889	3.8%
37319	834	3.6%
44606	786	3.4%
51490	785	3.4%
29361	648	2.8%
51538	483	2.1%
17442	470	2.0%
Other values (679)	10745	46.2%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
1	355	1.5%
23	384	1.7%
39	9	< 0.1%
66	1	< 0.1%
426	1182	5.1%
436	327	1.4%
2778	48	0.2%
2792	303	1.3%
2793	133	0.6%
2799	95	0.4%

Value	Count	Frequency (%)
104344	1	< 0.1%
104326	1	< 0.1%
102243	3	< 0.1%
102184	1	< 0.1%
102182	2	< 0.1%
102071	1	< 0.1%
102062	1	< 0.1%
101957	1	< 0.1%
101912	1	< 0.1%
101772	4	< 0.1%

commercial_partner_latitude
Real number (ℝ)

ZEROS

Distinct	76
Distinct (%)	0.3%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	7.1133727

Minimum	0
Maximum	61.066692
Zeros	18717
Zeros (%)	80.5%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	0
Q3	0
95-th percentile	40.841
Maximum	61.066692
Range	61.066692
Interquartile range (IQR)	0

Descriptive statistics

Standard deviation	14.822722
Coefficient of variation (CV)	2.0837826
Kurtosis	1.4446457
Mean	7.1133727
Median Absolute Deviation (MAD)	0
Skewness	1.7429878
Sum	165378.8
Variance	219.71309
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	18717	80.5%
40.841	1182	5.1%
29.7462013	1114	4.8%
42.34762	470	2.0%
29.74578	401	1.7%
41.55355	327	1.4%
28.42826	303	1.3%
61.0666922	141	0.6%
29.75894	133	0.6%
29.63178	95	0.4%
Other values (66)	366	1.6%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	18717	80.5%
21.3338914	1	< 0.1%
21.33427	1	< 0.1%
28.42826	303	1.3%
29.63178	95	0.4%
29.66724	5	< 0.1%
29.74578	401	1.7%
29.7462	8	< 0.1%
29.7462013	1114	4.8%
29.75894	133	0.6%

Value	Count	Frequency (%)
61.0666922	141	0.6%
52.07758	18	0.1%
49.47548	48	0.2%
45.19963	4	< 0.1%
44.94975	2	< 0.1%
43.75466	4	< 0.1%
42.58139	1	< 0.1%
42.55047	1	< 0.1%
42.49725	4	< 0.1%
42.36657	1	< 0.1%

team_change_count
Real number (ℝ)

ZEROS

Distinct	8
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	0.18891135

Minimum	0
Maximum	7
Zeros	19658
Zeros (%)	84.6%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	0
Q3	0
95-th percentile	1
Maximum	7
Range	7
Interquartile range (IQR)	0

Descriptive statistics

Standard deviation	0.50446652
Coefficient of variation (CV)	2.6703875
Kurtosis	21.561481
Mean	0.18891135
Median Absolute Deviation (MAD)	0
Skewness	3.7738226
Sum	4392
Variance	0.25448647
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=8)

Value	Count	Frequency (%)
0	19658	84.6%
1	3044	13.1%
2	375	1.6%
3	118	0.5%
4	35	0.2%
5	13	0.1%
6	3	< 0.1%
7	3	< 0.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	19658	84.6%
1	3044	13.1%
2	375	1.6%
3	118	0.5%
4	35	0.2%
5	13	0.1%
6	3	< 0.1%
7	3	< 0.1%

Value	Count	Frequency (%)
7	3	< 0.1%
6	3	< 0.1%
5	13	0.1%
4	35	0.2%
3	118	0.5%
2	375	1.6%
1	3044	13.1%
0	19658	84.6%

has_solution
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	317
Missing (%)	1.4%
Memory size	1.4 MiB

odoo_success_state
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	351
Missing (%)	1.5%
Memory size	837.3 KiB

cicore
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	7652
Missing (%)	32.9%
Memory size	3.8 MiB

access_url
URL

UNIQUE

Distinct	23249
Distinct (%)	100.0%
Missing	0
Missing (%)	0.0%
Memory size	2.1 MiB

https://exactlyit.com/my/ticket/782701	1
https://exactlyit.com/my/ticket/771123	1
https://exactlyit.com/my/ticket/771167	1
https://exactlyit.com/my/ticket/771211	1
https://exactlyit.com/my/ticket/771112	1
Other values (23244)	23244

Value	Count	Frequency (%)
https://exactlyit.com/my/ticket/782701	1	< 0.1%
https://exactlyit.com/my/ticket/771123	1	< 0.1%
https://exactlyit.com/my/ticket/771167	1	< 0.1%
https://exactlyit.com/my/ticket/771211	1	< 0.1%
https://exactlyit.com/my/ticket/771112	1	< 0.1%
https://exactlyit.com/my/ticket/771230	1	< 0.1%
https://exactlyit.com/my/ticket/771124	1	< 0.1%
https://exactlyit.com/my/ticket/771217	1	< 0.1%
https://exactlyit.com/my/ticket/771228	1	< 0.1%
https://lummus.exactlyit.com/my/ticket/769738	1	< 0.1%
Other values (23239)	23239	> 99.9%

Value	Count	Frequency (%)
https	23249	100.0%

Value	Count	Frequency (%)
exactlyit.com	21356	91.9%
lummus.exactlyit.com	1893	8.1%

Value	Count	Frequency (%)
/my/ticket/782701	1	< 0.1%
/my/ticket/771123	1	< 0.1%
/my/ticket/771167	1	< 0.1%
/my/ticket/771211	1	< 0.1%
/my/ticket/771112	1	< 0.1%
/my/ticket/771230	1	< 0.1%
/my/ticket/771124	1	< 0.1%
/my/ticket/771217	1	< 0.1%
/my/ticket/771228	1	< 0.1%
/my/ticket/769738	1	< 0.1%
Other values (23239)	23239	> 99.9%

Value	Count	Frequency (%)
	23249	100.0%

Value	Count	Frequency (%)
	23249	100.0%

is_alert
Categorical

Distinct	2
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Memory size	1.4 MiB

Alert	15308
Others	7941

Length

Max length	6
Median length	5
Mean length	5.3415631
Min length	5

Characters and Unicode

Total characters	124186
Distinct characters	8
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Alert
2nd row	Alert
3rd row	Alert
4th row	Alert
5th row	Alert

Common Values

Value	Count	Frequency (%)
Alert	15308	65.8%
Others	7941	34.2%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
alert	15308	65.8%
others	7941	34.2%

Most occurring characters

Value	Count	Frequency (%)
r	23249	18.7%
e	23249	18.7%
t	23249	18.7%
l	15308	12.3%
A	15308	12.3%
O	7941	6.4%
h	7941	6.4%
s	7941	6.4%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	124186	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
r	23249	18.7%
e	23249	18.7%
t	23249	18.7%
l	15308	12.3%
A	15308	12.3%
O	7941	6.4%
h	7941	6.4%
s	7941	6.4%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	124186	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
r	23249	18.7%
e	23249	18.7%
t	23249	18.7%
l	15308	12.3%
A	15308	12.3%
O	7941	6.4%
h	7941	6.4%
s	7941	6.4%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	124186	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
r	23249	18.7%
e	23249	18.7%
t	23249	18.7%
l	15308	12.3%
A	15308	12.3%
O	7941	6.4%
h	7941	6.4%
s	7941	6.4%

team
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	350
Missing (%)	1.5%
Memory size	5.3 MiB

sla_resolution_status
Unsupported

REJECTED UNSUPPORTED

Missing	0
Missing (%)	0.0%
Memory size	1.0 MiB

stage_id_name
Categorical

IMBALANCE

Distinct	11
Distinct (%)	< 0.1%
Missing	28
Missing (%)	0.1%
Memory size	1.4 MiB

Solved	14568
Closed	7145
Assigned	407
In Progress	321
With Customer	228
Other values (6)	552

Length

Max length	17
Median length	6
Mean length	6.2213944
Min length	4

Characters and Unicode

Total characters	144467
Distinct characters	29
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Solved
2nd row	Solved
3rd row	Solved
4th row	Solved
5th row	Solved

Common Values

Value	Count	Frequency (%)
Solved	14568	62.7%
Closed	7145	30.7%
Assigned	407	1.8%
In Progress	321	1.4%
With Customer	228	1.0%
Cancelled	179	0.8%
Open	164	0.7%
With Vendor	113	0.5%
With User	47	0.2%
Postponed	41	0.2%
(Missing)	28	0.1%

Length

Histogram of lengths of the category

Value	Count	Frequency (%)
solved	14568	60.9%
closed	7145	29.8%
assigned	407	1.7%
with	388	1.6%
in	321	1.3%
progress	321	1.3%
customer	228	1.0%
cancelled	179	0.7%
open	164	0.7%
vendor	113	0.5%
Other values (4)	104	0.4%

Most occurring characters

Value	Count	Frequency (%)
e	23408	16.2%
o	22473	15.6%
d	22453	15.5%
l	22071	15.3%
S	14568	10.1%
v	14568	10.1%
s	8925	6.2%
C	7552	5.2%
n	1233	0.9%
r	1038	0.7%
Other values (19)	6178	4.3%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	144467	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	23408	16.2%
o	22473	15.6%
d	22453	15.5%
l	22071	15.3%
S	14568	10.1%
v	14568	10.1%
s	8925	6.2%
C	7552	5.2%
n	1233	0.9%
r	1038	0.7%
Other values (19)	6178	4.3%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	144467	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	23408	16.2%
o	22473	15.6%
d	22453	15.5%
l	22071	15.3%
S	14568	10.1%
v	14568	10.1%
s	8925	6.2%
C	7552	5.2%
n	1233	0.9%
r	1038	0.7%
Other values (19)	6178	4.3%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	144467	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	23408	16.2%
o	22473	15.6%
d	22453	15.5%
l	22071	15.3%
S	14568	10.1%
v	14568	10.1%
s	8925	6.2%
C	7552	5.2%
n	1233	0.9%
r	1038	0.7%
Other values (19)	6178	4.3%

sla_response_status
Unsupported

REJECTED UNSUPPORTED

Missing	0
Missing (%)	0.0%
Memory size	1.2 MiB

primary_root_cause_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	368
Missing (%)	1.6%
Memory size	729.8 KiB

user_count
Real number (ℝ)

Distinct	16
Distinct (%)	0.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	2.4856983

Minimum	0
Maximum	15
Zeros	35
Zeros (%)	0.2%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	1
Q1	2
median	2
Q3	3
95-th percentile	5
Maximum	15
Range	15
Interquartile range (IQR)	1

Descriptive statistics

Standard deviation	1.2819471
Coefficient of variation (CV)	0.51572917
Kurtosis	4.571734
Mean	2.4856983
Median Absolute Deviation (MAD)	1
Skewness	1.4130818
Sum	57790
Variance	1.6433885
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=16)

Value	Count	Frequency (%)
2	7611	32.7%
3	6654	28.6%
1	5243	22.6%
4	2272	9.8%
5	825	3.5%
6	345	1.5%
7	148	0.6%
8	58	0.2%
0	35	0.2%
9	32	0.1%
Other values (6)	26	0.1%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	35	0.2%
1	5243	22.6%
2	7611	32.7%
3	6654	28.6%
4	2272	9.8%
5	825	3.5%
6	345	1.5%
7	148	0.6%
8	58	0.2%
9	32	0.1%

Value	Count	Frequency (%)
15	1	< 0.1%
14	1	< 0.1%
13	3	< 0.1%
12	3	< 0.1%
11	8	< 0.1%
10	10	< 0.1%
9	32	0.1%
8	58	0.2%
7	148	0.6%
6	345	1.5%

handle_type
Categorical

Distinct	2
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Memory size	1.7 MiB

Monitoring Ticket	15308
Service Desk handled	7941

Length

Max length	20
Median length	17
Mean length	18.024689
Min length	17

Characters and Unicode

Total characters	419056
Distinct characters	20
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Monitoring Ticket
2nd row	Monitoring Ticket
3rd row	Monitoring Ticket
4th row	Monitoring Ticket
5th row	Monitoring Ticket

Common Values

Value	Count	Frequency (%)
Monitoring Ticket	15308	65.8%
Service Desk handled	7941	34.2%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
monitoring	15308	28.1%
ticket	15308	28.1%
service	7941	14.6%
desk	7941	14.6%
handled	7941	14.6%

Most occurring characters

Value	Count	Frequency (%)
i	53865	12.9%
e	47072	11.2%
n	38557	9.2%
	31190	7.4%
t	30616	7.3%
o	30616	7.3%
k	23249	5.5%
r	23249	5.5%
c	23249	5.5%
d	15882	3.8%
Other values (10)	101511	24.2%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	419056	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
i	53865	12.9%
e	47072	11.2%
n	38557	9.2%
	31190	7.4%
t	30616	7.3%
o	30616	7.3%
k	23249	5.5%
r	23249	5.5%
c	23249	5.5%
d	15882	3.8%
Other values (10)	101511	24.2%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	419056	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
i	53865	12.9%
e	47072	11.2%
n	38557	9.2%
	31190	7.4%
t	30616	7.3%
o	30616	7.3%
k	23249	5.5%
r	23249	5.5%
c	23249	5.5%
d	15882	3.8%
Other values (10)	101511	24.2%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	419056	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
i	53865	12.9%
e	47072	11.2%
n	38557	9.2%
	31190	7.4%
t	30616	7.3%
o	30616	7.3%
k	23249	5.5%
r	23249	5.5%
c	23249	5.5%
d	15882	3.8%
Other values (10)	101511	24.2%

first_assigned_team_name
Text

MISSING

Distinct	68
Distinct (%)	0.3%
Missing	362
Missing (%)	1.6%
Memory size	1.3 MiB

Length

Max length	39
Median length	0
Mean length	3.5543322
Min length	0

Characters and Unicode

Total characters	81348
Distinct characters	53
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	16 ?
Unique (%)	0.1%

Sample

1st row
2nd row
3rd row
4th row
5th row

Value	Count	Frequency (%)
desk	1185	10.9%
center	1132	10.4%
operations	973	8.9%
service	666	6.1%
global	665	6.1%
it	567	5.2%
help	450	4.1%
converge	429	3.9%
network	427	3.9%
internal	422	3.9%
Other values (92)	3996	36.6%

Most occurring characters

Value	Count	Frequency (%)
e	10408	12.8%
	7624	9.4%
r	6509	8.0%
t	5050	6.2%
n	4837	5.9%
o	3661	4.5%
s	3382	4.2%
a	3335	4.1%
C	3160	3.9%
i	2944	3.6%
Other values (43)	30438	37.4%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	81348	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	10408	12.8%
	7624	9.4%
r	6509	8.0%
t	5050	6.2%
n	4837	5.9%
o	3661	4.5%
s	3382	4.2%
a	3335	4.1%
C	3160	3.9%
i	2944	3.6%
Other values (43)	30438	37.4%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	81348	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	10408	12.8%
	7624	9.4%
r	6509	8.0%
t	5050	6.2%
n	4837	5.9%
o	3661	4.5%
s	3382	4.2%
a	3335	4.1%
C	3160	3.9%
i	2944	3.6%
Other values (43)	30438	37.4%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	81348	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	10408	12.8%
	7624	9.4%
r	6509	8.0%
t	5050	6.2%
n	4837	5.9%
o	3661	4.5%
s	3382	4.2%
a	3335	4.1%
C	3160	3.9%
i	2944	3.6%
Other values (43)	30438	37.4%

secondary_root_cause_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	368
Missing (%)	1.6%
Memory size	729.8 KiB

secondary_root_cause_id_name
Categorical

IMBALANCE MISSING

Distinct	6
Distinct (%)	< 0.1%
Missing	368
Missing (%)	1.6%
Memory size	1.3 MiB

	22869
Caused by Vendor	6
Unknown	2
Power / electrical issue	2
System Error	1

Length

Max length	24
Median length	0
Mean length	0.0080416066
Min length	0

Characters and Unicode

Total characters	184
Distinct characters	26
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	2 ?
Unique (%)	< 0.1%

Sample

1st row
2nd row
3rd row
4th row
5th row

Common Values

Value	Count	Frequency (%)
	22869	98.4%
Caused by Vendor	6	< 0.1%
Unknown	2	< 0.1%
Power / electrical issue	2	< 0.1%
System Error	1	< 0.1%
Hardware issue	1	< 0.1%
(Missing)	368	1.6%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
caused	6	18.8%
by	6	18.8%
vendor	6	18.8%
issue	3	9.4%
unknown	2	6.2%
	2	6.2%
power	2	6.2%
electrical	2	6.2%
system	1	3.1%
error	1	3.1%

Most occurring characters

Value	Count	Frequency (%)
e	23	12.5%
	20	10.9%
r	15	8.2%
d	13	7.1%
s	13	7.1%
n	12	6.5%
o	11	6.0%
a	10	5.4%
u	9	4.9%
y	7	3.8%
Other values (16)	51	27.7%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	184	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	23	12.5%
	20	10.9%
r	15	8.2%
d	13	7.1%
s	13	7.1%
n	12	6.5%
o	11	6.0%
a	10	5.4%
u	9	4.9%
y	7	3.8%
Other values (16)	51	27.7%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	184	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	23	12.5%
	20	10.9%
r	15	8.2%
d	13	7.1%
s	13	7.1%
n	12	6.5%
o	11	6.0%
a	10	5.4%
u	9	4.9%
y	7	3.8%
Other values (16)	51	27.7%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	184	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	23	12.5%
	20	10.9%
r	15	8.2%
d	13	7.1%
s	13	7.1%
n	12	6.5%
o	11	6.0%
a	10	5.4%
u	9	4.9%
y	7	3.8%
Other values (16)	51	27.7%

technique_id_name
Text

MISSING

Distinct	80
Distinct (%)	0.3%
Missing	362
Missing (%)	1.6%
Memory size	1.3 MiB

Length

Max length	46
Median length	0
Mean length	1.2379954
Min length	0

Characters and Unicode

Total characters	28334
Distinct characters	52
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	19 ?
Unique (%)	0.1%

Sample

1st row	Application Layer Protocol
2nd row
3rd row
4th row	Phishing
5th row

Value	Count	Frequency (%)
accounts	319	8.6%
valid	318	8.6%
protocol	187	5.1%
brute	179	4.8%
force	179	4.8%
application	151	4.1%
phishing	142	3.8%
layer	142	3.8%
execution	138	3.7%
user	131	3.5%
Other values (123)	1807	48.9%

Most occurring characters

Value	Count	Frequency (%)
o	2338	8.3%
i	2199	7.8%
e	2151	7.6%
	2138	7.5%
t	2132	7.5%
n	2078	7.3%
c	1955	6.9%
r	1722	6.1%
a	1452	5.1%
s	1110	3.9%
Other values (42)	9059	32.0%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	28334	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
o	2338	8.3%
i	2199	7.8%
e	2151	7.6%
	2138	7.5%
t	2132	7.5%
n	2078	7.3%
c	1955	6.9%
r	1722	6.1%
a	1452	5.1%
s	1110	3.9%
Other values (42)	9059	32.0%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	28334	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
o	2338	8.3%
i	2199	7.8%
e	2151	7.6%
	2138	7.5%
t	2132	7.5%
n	2078	7.3%
c	1955	6.9%
r	1722	6.1%
a	1452	5.1%
s	1110	3.9%
Other values (42)	9059	32.0%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	28334	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
o	2338	8.3%
i	2199	7.8%
e	2151	7.6%
	2138	7.5%
t	2132	7.5%
n	2078	7.3%
c	1955	6.9%
r	1722	6.1%
a	1452	5.1%
s	1110	3.9%
Other values (42)	9059	32.0%

followers_count
Real number (ℝ)

ZEROS

Distinct	16
Distinct (%)	0.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	1.3552841

Minimum	0
Maximum	21
Zeros	10859
Zeros (%)	46.7%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	1
Q3	2
95-th percentile	5
Maximum	21
Range	21
Interquartile range (IQR)	2

Descriptive statistics

Standard deviation	1.8493613
Coefficient of variation (CV)	1.3645562
Kurtosis	4.3462306
Mean	1.3552841
Median Absolute Deviation (MAD)	1
Skewness	1.8351988
Sum	31509
Variance	3.4201374
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=16)

Value	Count	Frequency (%)
0	10859	46.7%
1	5066	21.8%
3	2331	10.0%
2	2068	8.9%
4	1252	5.4%
5	817	3.5%
6	369	1.6%
7	220	0.9%
8	100	0.4%
9	78	0.3%
Other values (6)	89	0.4%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	10859	46.7%
1	5066	21.8%
2	2068	8.9%
3	2331	10.0%
4	1252	5.4%
5	817	3.5%
6	369	1.6%
7	220	0.9%
8	100	0.4%
9	78	0.3%

Value	Count	Frequency (%)
21	1	< 0.1%
14	2	< 0.1%
13	5	< 0.1%
12	10	< 0.1%
11	21	0.1%
10	50	0.2%
9	78	0.3%
8	100	0.4%
7	220	0.9%
6	369	1.6%

technique_id
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	362
Missing (%)	1.6%
Memory size	735.5 KiB

location
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	365
Missing (%)	1.6%
Memory size	1.3 MiB

team_level
Categorical

Distinct	2
Distinct (%)	< 0.1%
Missing	0
Missing (%)	0.0%
Memory size	1.4 MiB

Level 2	15865
Level 1	7384

Length

Max length	7
Median length	7
Mean length	7
Min length	7

Characters and Unicode

Total characters	162743
Distinct characters	7
Distinct categories	1 ?
Distinct scripts	1 ?
Distinct blocks	1 ?

The Unicode Standard assigns character properties to each code point, which can be used to analyse textual variables.

Unique

Unique	0 ?
Unique (%)	0.0%

Sample

1st row	Level 2
2nd row	Level 2
3rd row	Level 2
4th row	Level 2
5th row	Level 2

Common Values

Value	Count	Frequency (%)
Level 2	15865	68.2%
Level 1	7384	31.8%

Length

Histogram of lengths of the category

Common Values (Plot)

Value	Count	Frequency (%)
level	23249	50.0%
2	15865	34.1%
1	7384	15.9%

Most occurring characters

Value	Count	Frequency (%)
e	46498	28.6%
L	23249	14.3%
v	23249	14.3%
l	23249	14.3%
	23249	14.3%
2	15865	9.7%
1	7384	4.5%

Most occurring categories

Value	Count	Frequency (%)
(unknown)	162743	100.0%

Most frequent character per category

(unknown)

Value	Count	Frequency (%)
e	46498	28.6%
L	23249	14.3%
v	23249	14.3%
l	23249	14.3%
	23249	14.3%
2	15865	9.7%
1	7384	4.5%

Most occurring scripts

Value	Count	Frequency (%)
(unknown)	162743	100.0%

Most frequent character per script

(unknown)

Value	Count	Frequency (%)
e	46498	28.6%
L	23249	14.3%
v	23249	14.3%
l	23249	14.3%
	23249	14.3%
2	15865	9.7%
1	7384	4.5%

Most occurring blocks

Value	Count	Frequency (%)
(unknown)	162743	100.0%

Most frequent character per block

(unknown)

Value	Count	Frequency (%)
e	46498	28.6%
L	23249	14.3%
v	23249	14.3%
l	23249	14.3%
	23249	14.3%
2	15865	9.7%
1	7384	4.5%

total_hours_spent
Real number (ℝ)

ZEROS

Distinct	252
Distinct (%)	1.1%
Missing	0
Missing (%)	0.0%
Infinite	0
Infinite (%)	0.0%
Mean	0.16865973

Minimum	-409.82
Maximum	282.3
Zeros	18161
Zeros (%)	78.1%
Negative	2
Negative (%)	< 0.1%
Memory size	181.8 KiB

Quantile statistics

Minimum	-409.82
5-th percentile	0
Q1	0
median	0
Q3	0
95-th percentile	0.5
Maximum	282.3
Range	692.12
Interquartile range (IQR)	0

Descriptive statistics

Standard deviation	4.1351816
Coefficient of variation (CV)	24.517896
Kurtosis	6064.9303
Mean	0.16865973
Median Absolute Deviation (MAD)	0
Skewness	-10.935313
Sum	3921.17
Variance	17.099727
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	18161	78.1%
0.17	1133	4.9%
0.08	995	4.3%
0.5	324	1.4%
0.33	318	1.4%
0.25	178	0.8%
0.42	92	0.4%
0.67	75	0.3%
1	73	0.3%
0.02	65	0.3%
Other values (242)	1835	7.9%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
-409.82	1	< 0.1%
-0.67	1	< 0.1%
0	18161	78.1%
0.02	65	0.3%
0.03	4	< 0.1%
0.05	4	< 0.1%
0.08	995	4.3%
0.1	34	0.1%
0.12	37	0.2%
0.13	36	0.2%

Value	Count	Frequency (%)
282.3	1	< 0.1%
272.07	1	< 0.1%
155.93	1	< 0.1%
151.3	1	< 0.1%
76.92	1	< 0.1%
71.45	1	< 0.1%
49.9	1	< 0.1%
37.08	1	< 0.1%
26.47	1	< 0.1%
24.83	1	< 0.1%

first_assigned_team
Real number (ℝ)

MISSING ZEROS

Distinct	68
Distinct (%)	0.3%
Missing	362
Missing (%)	1.6%
Infinite	0
Infinite (%)	0.0%
Mean	117.27111

Minimum	0
Maximum	1297
Zeros	19599
Zeros (%)	84.3%
Negative	0
Negative (%)	0.0%
Memory size	181.8 KiB

Quantile statistics

Minimum	0
5-th percentile	0
Q1	0
median	0
Q3	0
95-th percentile	1142
Maximum	1297
Range	1297
Interquartile range (IQR)	0

Descriptive statistics

Standard deviation	342.05217
Coefficient of variation (CV)	2.9167641
Kurtosis	5.334255
Mean	117.27111
Median Absolute Deviation (MAD)	0
Skewness	2.68043
Sum	2683984
Variance	116999.69
Monotonicity	Not monotonic

Histogram with fixed size bins (bins=50)

Value	Count	Frequency (%)
0	19599	84.3%
1142	427	1.8%
1246	385	1.7%
1216	321	1.4%
2	287	1.2%
1155	273	1.2%
373	259	1.1%
11	183	0.8%
1	158	0.7%
944	115	0.5%
Other values (58)	880	3.8%
(Missing)	362	1.6%

Minimum 10 values
Maximum 10 values

Value	Count	Frequency (%)
0	19599	84.3%
1	158	0.7%
2	287	1.2%
8	55	0.2%
9	21	0.1%
10	11	< 0.1%
11	183	0.8%
322	1	< 0.1%
328	2	< 0.1%
332	1	< 0.1%

Value	Count	Frequency (%)
1297	2	< 0.1%
1267	1	< 0.1%
1250	2	< 0.1%
1246	385	1.7%
1219	5	< 0.1%
1217	65	0.3%
1216	321	1.4%
1198	1	< 0.1%
1196	3	< 0.1%
1194	1	< 0.1%

cicore_id_business_process
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	23030
Missing (%)	99.1%
Memory size	742.2 KiB

ml_search
Unsupported

MISSING REJECTED UNSUPPORTED

Missing	23024
Missing (%)	99.0%
Memory size	772.4 KiB

A simple visualization of nullity by column.

Nullity matrix is a data-dense display which lets you quickly visually pick out patterns in data completion.

The correlation heatmap measures nullity correlation: how strongly the presence or absence of one variable affects the presence of another.

First rows
Last rows

	write_date	partner_email	current_duration	message_total_count	close_date	postponed_reason	team_id	team_id_name	subtechnique_id	assignment_count	geo_point	partner_id_name	internal_team_department	customer_cms_record	solution	commercial_partner_id_name	product_id	dragonfly_customer	time_day	id	create_date	subtechnique_id_name	tag_ids	last_comming_from	description_plain	stage_id	alert_criteria	assign_min	ticket_type_sequence	product_id_name	active	customer_cms_record_name	cicore_id	date_tz	ticket_type_id	user_id	tactic_id_name	name	time_hour	ticket_class	stage_sequence	tactic_id	ticket_source	description	commercial_partner_longitude	user_id_name	last_edit_customer	cicore_id_name	last_edit_internal	partner_id	ticket_type_related	ticket_type_id_name	stage_change_count	commercial_partner_id	commercial_partner_latitude	team_change_count	has_solution	odoo_success_state	cicore	access_url	is_alert	team	sla_resolution_status	stage_id_name	sla_response_status	user_count	handle_type	technique_id_name	followers_count	technique_id	location	team_level	total_hours_spent	cicore_id_business_process	ml_search
0	2024-06-10 15:46:45		0.000000	6	2024-06-10 15:46:46	False	1216.0	CBI - SOC	352	1	0.0, 0.0	Northside Hospital (CPC CBI) ITSM Monitoring	MSO	7118	<p><br></p>	Northside Hospital (CPC CBI) ITSM	23069	Northside Hospital	Monday	771123	2024-06-10 14:35:38	Web Protocols	[]	Web	\n\n [EXTERNAL SENDER]\nThis message was sent to you automatically by Exabeam on the following high risk event by an asset.\nHigh risk session by asset: mm3he87-bfl with a risk score of 150 \nAsset Name: mm3he87-bfl \nAsset IP: 99.16.42.10\nTop user for this asset: Louchion Wright, Tiffany Williams\nSession Start Time: June 10 2024, 12:00AM (GMT) \nSession End Time: June 11 2024, 12:00AM (GMT) \nTop Risk Reason: A security alert is associated with the asset. \nThis is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.\n\n\n [EXTERNAL SENDER]\nThis message was sent to you automatically by Exabeam on the following high risk event by an asset.\nHigh risk session by asset: radjht60-nfshi with a risk score of 95 \nAsset Name: radjht60-nfshi \nAsset IP: 10.47.10.173\nTop user for this asset: Radiology iis\nSession Start Time: June 10 2024, 12:00AM (GMT) \nSession End Time: June 11 2024, 12:00AM (GMT) \nTop Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset\nThis is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.\n\n	3.0	Unclassified	54.99	13	SOC: Escalations: NORHOS-Northside Hospital	true	Northside Hospital	29650	1718030138000	2.0	27538	Command and Control	Alert \| Northside Hospital \| Northside Hospital Email \| NSH VECTRA ALERT (#771123)	14	Alert	6.0	13	Alert	<p style="margin-bottom: 0px;"><br> [EXTERNAL SENDER]<br>This message was sent to you automatically by Exabeam on the following high risk event by an asset.<br>High risk session by asset: mm3he87-bfl with a risk score of 150 <br>Asset Name: mm3he87-bfl <br>Asset IP: 99.16.42.10<br>Top user for this asset: Louchion Wright, Tiffany Williams<br>Session Start Time: June 10 2024, 12:00AM (GMT) <br>Session End Time: June 11 2024, 12:00AM (GMT) <br>Top Risk Reason: A security alert is associated with the asset. <br>This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.<br>\n<br> [EXTERNAL SENDER]<br>This message was sent to you automatically by Exabeam on the following high risk event by an asset.<br>High risk session by asset: radjht60-nfshi with a risk score of 95 <br>Asset Name: radjht60-nfshi <br>Asset IP: 10.47.10.173<br>Top user for this asset: Radiology iis<br>Session Start Time: June 10 2024, 12:00AM (GMT) <br>Session End Time: June 11 2024, 12:00AM (GMT) <br>Top Risk Reason: A security alert is associated with the asset. This is the first occurrence of this security alert name on this asset<br>This is a SOC Alert for Northside Hospital Exabeam Advanced Analytics SIEM.<br></p>	0.0000	Naiman, Alex	2024-06-10 14:35:41	SOC Incident Management Northside Hospital	2024-06-10 15:46:47	51540.0	False	Undefined	2	51538	0.000	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 29650, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Critical'}	https://exactlyit.com/my/ticket/771123	Alert	{'team_category': 'Provider', 'id': 1216, 'team_level': 'Level 2', 'owner_id_name': 'Swisher, Ryan \| ExactlyIT Inc'}	False	Solved	False	3	Monitoring Ticket	Application Layer Protocol	1	40	Atlanta	Level 2	0.00	NaN	NaN
1	2024-06-10 15:42:47	1@1.com	0.533333	4	2024-06-10 15:42:47	False	1085.0	CEC-Intel Services	0	0	0.0, 0.0	Converge TP ITSM Monitoring	CEC	5588		Converge TP	0	Converge TP	Monday	771167	2024-06-10 15:10:28		[]	Web	\nAlert: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) \nSeverity: warning\nHostname: cec-lex-pkirt.converge.cloud \nIp: 172.19.32.70 \nName: Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes \nSeverity: Average \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207 \nIntegration name: Zabbix \n\n	3.0	Unclassified	0.00	2		true	Converge TP	15757	1718032228000	5.0	0		Alert: PD - Zabbix \| ConvergeTP \| Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (#771167)	15	Alert	6.0	0	Alert	<p><b>Alert: </b>Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes : PROBLEM for cec-lex-pkirt.converge.cloud (Q3H9A5YVD5F47B) <br><b>Severity:</b> warning<br><b>Hostname:</b> cec-lex-pkirt.converge.cloud <br><b>Ip:</b> 172.19.32.70 <br><b>Name:</b> Zabbix agent on cec-lex-pkirt.converge.cloud is unreachable for 10 minutes <br><b>Severity:</b> Average <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67711068&eventid=78195207</a> <br><b>Integration name: Zabbix <br></b></p>	0.0000		2024-06-10 15:42:49	CEC-ITSM Processes	2000-01-01 00:00:00	29834.0	Incident	Incident Normal (P3)	1	27469	0.000	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/771167	Alert	{'team_category': 'Provider', 'id': 1085, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ \| ExactlyIT Inc'}	False	Solved	Running	1	Monitoring Ticket		0	0		Level 2	0.00	NaN	NaN
2	2024-06-10 15:45:39	1@1.com	0.066667	9	2024-06-10 15:45:40	False	1111.0	CEC-Storage	0	1	0.0, 0.0	Converge TP ITSM Monitoring	CEC	5588		Converge TP	0	Converge TP	Monday	771211	2024-06-10 15:41:29		[]	Web	\nAlert: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) \nSeverity: warning\nHostname: 172.19.1.40 \nIp: 127.0.0.1 \nName: cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036 \nIntegration name: CEC-Storage-Zabbix \n\n	3.0	Unclassified	1.89	2		true	Converge TP	15757	1718034089000	5.0	23243		Alert: PD - CEC-Storage-Zabbix \| ConvergeTP \| cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (#771211)	15	Alert	6.0	0	Alert	<p><b>Alert: </b>cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 : PROBLEM for 172.19.1.40 (Q0O1HK5DO9316R) <br><b>Severity:</b> warning<br><b>Hostname:</b> 172.19.1.40 <br><b>Ip:</b> 127.0.0.1 <br><b>Name:</b> cec-lex-v7000-c01.converge.cloud - Write Cache PC - Stat Peak > 75 <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67710729&eventid=78196036</a> <br><b>Integration name: CEC-Storage-Zabbix <br></b></p>	0.0000	Soriano, Azael_EIT	2024-06-10 15:45:41	CEC-ITSM Processes	2000-01-01 00:00:00	29834.0	Incident	Incident Normal (P3)	2	27469	0.000	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/771211	Alert	{'team_category': 'Provider', 'id': 1111, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ \| ExactlyIT Inc'}	False	Solved	False	2	Monitoring Ticket		0	0		Level 2	0.00	NaN	NaN
3	2024-06-10 15:56:09	False	1.466667	6	2024-06-10 15:56:09	False	2.0	EIT-Security Operations Center	0	1	0.0, 0.0	Gilson ITSM Monitoring	MSO	6903	<p><br></p>	Gilson ITSM Monitoring	0	Gilson	Monday	771112	2024-06-10 14:28:58		[]	Web	\n [EXTERNAL SENDER]\n\n\nReview this incident. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMicrosoft 365 Defender has detected a security threat in your environment\n\nView incident details:\n\n\n\n\nID\n\n8621\n\n\n\nIncident name\n\nEmail messages removed after delivery\n\n\n\nSeverity\n\nInformational\n\n\n\nCategories\n\nInitialAccess\n\n\n\nTime\n\nJune 10, 2024 14:25 UTC\n\n\n\nIncident page\n\nhttps://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nAccount information\n\nOrganization name Gilson Inc.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n\n \n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPrivacy Statement \n\nMicrosoft Corporation, One Microsoft Way, Redmond, WA 98052\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n	3.0	Unclassified	66.24	2		true	Gilson	0	1718029738000	5.0	30844	Initial Access	Alert: Email \| gilson \| Microsoft 365 Defender has detected a security threat (#771112)	14	Alert	6.0	14	Alert	<p style="border:1px; border-style:solid; border-color:#FFCACA; background-color:#ffff00; padding:1px"><span style="font-size:12.0pt; color:black"><strong><span style="background-color:#ff0000"> </span> [EXTERNAL SENDER]</strong></span></p><div><div class="preheader" style="display:none; visibility:hidden; opacity:0; color:#f4f4f4; height:0; width:0; line-height:1px; font-size:1px; max-height:0; max-width:0; overflow:hidden">Review this incident. </div><table class="body" data-made-with-foundation="data-made-with-foundation" role="presentation" style='border-spacing:0; border-collapse:collapse; vertical-align:top; background:#ffffff; height:100%; width:100%; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td align="center" class="float-center" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; font-size:14px; line-height:20px; margin:0 auto; float:none; text-align:center' valign="top"><center class="main-container" style="width:100%; min-width:640px"><table align="center" bgcolor="#ffffff" class="float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; margin:0 auto; float:none; text-align:center"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="container header-container section" dir="ltr" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:0; padding-bottom:0'><center style="width:100%; min-width:640px"><table align="center" class="row header-section float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-left:24px; padding-right:24px; padding-top:24px; padding-bottom:24px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'> </th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table><table align="center" class="container template-container section" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-bottom:12px; padding-top:6px'><center style="width:100%; min-width:640px"><table align="center" class="row float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-bottom:12px; padding-left:24px; padding-right:24px; padding-top:6px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><h1 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; letter-spacing:-.01em; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:28px; line-height:36px; word-wrap:normal'>Microsoft 365 Defender has detected a security threat in your environment</h1><h3 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:20px; line-height:28px; word-wrap:normal'>View incident details:</h3><table class="table-default table-heading-rows" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; max-width:592px; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; border-top:none'>ID</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; padding-left:12px; border-top:none'>8621</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Incident name</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>Email messages removed after delivery</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Severity</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>Informational</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Categories</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>InitialAccess</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Time</th><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px'>June 10, 2024 14:25 UTC</td></tr><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='border-collapse:collapse; color:#11100f; margin:0; text-align:left; line-height:20px; word-break:break-word; padding-left:6px; padding-top:6px; padding-bottom:6px; border-top:solid 1px #dedede; font-size:14px; padding-right:12px; vertical-align:top; width:1%; white-space:nowrap; word-wrap:initial; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; border-bottom:none'>Incident page</th><td class="wrap-word" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; margin:0; text-align:left; font-size:14px; line-height:20px; max-width:592px; display:table-cell; word-break:break-word; padding-top:6px; padding-right:6px; padding-bottom:6px; border-top:solid 1px #dedede; padding-left:12px; border-bottom:none'><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnam.safelink.emails.azure.net%2Fredirect%2F%3Fdestination%3Dhttps%253A%252F%252Fsecurity.microsoft.com%252Fincidents%252Fbyalert%253FalertId%253Dfabb54cb1b-8146-7c15-9000-08dc8957da74%2526source%253Dincidentemail%2526tid%253Dca84dc0c-3fcb-4386-85ad-fbb73fbfded4%26p%3DbT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1ieWFsZXJ0&data=05\|02\|eit-odoo.alertdispatcher%40convergetp.com\|f4d5f0838a81400dedb108dc89593c9a\|e7e3e0637a104f0f9cbc2e661383895e\|0\|0\|638536263570527428\|Unknown\|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D\|0\|\|\|&sdata=EK3zGMaoK3XymR0OliG0UU1GB8soV2%2BRyd7%2Fk4DRaMk%3D&reserved=0" originalsrc="https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fsecurity.microsoft.com%2Fincidents%2Fbyalert%3FalertId%3Dfabb54cb1b-8146-7c15-9000-08dc8957da74%26source%3Dincidentemail%26tid%3Dca84dc0c-3fcb-4386-85ad-fbb73fbfded4&p=bT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1ieWFsZXJ0" shash="cdBbs12pVdS35ahsQY1ANkrfbvH+6cdPIx7+/hO7/cDvHaQXmQztVr472z3GpORgvA7QkE2YxuE3MgvRlwoQ0ybLvIuczLRfbHf7nmhs4HbtZ591ToJq5KhNNKDXKbOAD262BaJTGttle6mhmh8V4YC/hFSFr+hsgIQZYBMqKco=" style='color:#0078d4; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding:0; text-align:left; line-height:20px; text-decoration:none'>https://security.microsoft.com/incidents/byalert?alertId=fabb54cb1b-8146-7c15-9000-08dc8957da74&source=incidentemail&tid=ca84dc0c-3fcb-4386-85ad-fbb73fbfded4</a></td></tr></tbody></table></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table><table align="center" class="wrapper outer-wrapper divider-light-top" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%; border-top:1px solid #eaebec"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:12px'><center style="width:100%; min-width:640px"><table align="center" class="row float-center" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; padding:0; width:100%; margin:0 auto; float:none; text-align:center; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; width:616px; padding-top:12px; padding-bottom:12px; padding-left:24px; padding-right:24px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><h2 style='padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; color:inherit; margin-bottom:16px; font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600; font-size:24px; line-height:32px; word-wrap:normal'>Account information</h2><p style='color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:16px; line-height:22px; word-wrap:normal; margin-bottom:0'><strong style='font-family:Segoe UI Semibold,SegoeUISemibold,Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:600'>Organization name</strong> Gilson Inc.</p></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table><table align="center" class="container footer-template" dir="ltr" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; background:#ffffff; width:640px; margin:0 auto; text-align:inherit"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table align="center" class="wrapper outer-wrapper footer-wrapper" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%; background-color:#F0F0F0"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td class="wrapper-inner" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-right:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; padding-top:12px; padding-bottom:12px'><center style="width:100%; min-width:640px"><table class="row image-row" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; padding:0; width:100%; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; padding-left:24px; padding-right:24px; padding-top:12px; width:auto; padding-bottom:0px'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><table class="social-links" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:auto" valign="middle"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td><td style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:1; padding-right:8px'> </td></tr></tbody></table></th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table><table class="row" role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; padding:0; width:100%; display:table"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th class="small-12 large-12 columns first last" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; text-align:left; font-size:14px; line-height:20px; margin:0 auto; padding-left:24px; padding-right:24px; padding-top:12px; padding-bottom:12px; width:auto'><table role="presentation" style="border-spacing:0; border-collapse:collapse; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left; width:100%"><tbody><tr style="padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; vertical-align:top; text-align:left"><th style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px'><p class="margin-bottom-0" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; word-wrap:normal; margin-bottom:0px; font-size:12px; line-height:16px; color:#484644'><a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnam.safelink.emails.azure.net%2Fredirect%2F%3Fdestination%3Dhttps%253A%252F%252Fgo.microsoft.com%252Ffwlink%252F%253FLinkId%253D521839%26p%3DbT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1wcml2YWN5LXN0YXRlbWVudA%253D%253D&data=05\|02\|eit-odoo.alertdispatcher%40convergetp.com\|f4d5f0838a81400dedb108dc89593c9a\|e7e3e0637a104f0f9cbc2e661383895e\|0\|0\|638536263570575687\|Unknown\|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D\|0\|\|\|&sdata=vY4gQsontGgF98WfxXVyC8DYOm%2FkQ18jlpCtMyTUG7s%3D&reserved=0" originalsrc="https://nam.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D521839&p=bT0zZjViMDA0My00ZmYzLTRmZTMtYWZjYy04NTM3ODY2NjA1NTMmdT1hZW8mbD1wcml2YWN5LXN0YXRlbWVudA%3D%3D" shash="QRztkoXDWnJgEdgkqcT194jWCcWLlz9SLsqryb0HPB6B9v0C1KSJ674gfGpN4nqk2KB82MMqBO4hENS0kVoTqvBn69Ns2ghY4BZc6NjeJOulTFoqTUvvQX6Udzolwr60+W8BghF6bh3pwmTElMDKseZJRGAWlZ9JtRUMYTuslsk=" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding:0; text-align:left; line-height:20px; color:#484644; display:inline-block; text-decoration:underline' title="Privacy Statement">Privacy Statement</a> </p><p class="margin-top-8" style='font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; margin-bottom:12px; word-wrap:normal; margin-top:8px; font-size:12px; line-height:16px; color:#484644'>Microsoft Corporation, <span class="no-wrap" style="display:inline-block; word-break:keep-all">One Microsoft Way, Redmond, WA 98052</span></p> </th><th class="expander" style='word-wrap:break-word; border-collapse:collapse; vertical-align:top; color:#11100f; font-family:Segoe UI,SegoeUI,Roboto,"Helvetica Neue",Arial,sans-serif; font-weight:400; padding-top:0; padding-right:0; padding-bottom:0; padding-left:0; margin:0; text-align:left; font-size:14px; line-height:20px; visibility:hidden; width:0; padding:0'></th></tr></tbody></table></th></tr></tbody></table></center></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></center></td></tr></tbody></table> </div>	0.0000	Oliver, Daniel	2024-06-10 14:29:00		2024-06-10 15:56:10	44558.0	Incident	Incident Normal (P3)	2	44558	0.000	0	false	False	NaN	https://exactlyit.com/my/ticket/771112	Alert	{'team_category': 'Provider', 'id': 2, 'team_level': 'Level 2', 'owner_id_name': 'Lovelace, Jimmy_EIT \| ExactlyIT Inc'}	Met	Solved	Met	2	Monitoring Ticket	Phishing	1	128		Level 2	0.28	NaN	NaN
4	2024-06-10 15:56:23	1@1.com	0.033333	7	2024-06-10 15:56:24	False	1097.0	CEC-Network	0	1	0.0, 0.0	Converge TP ITSM Monitoring	CEC	5588		Converge TP	0	Converge TP	Monday	771230	2024-06-10 15:54:17		[]	Web	\nAlert: LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) \nSeverity: warning\nHostname: MSC-ORD-MGT-FW \nIp: 172.18.0.19 \nName: LEX/ORD Management IPSec Tunnel may be DOWN \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413 \nIntegration name: Zabbix \n\n	3.0	Unclassified	0.91	1		true	Converge TP	30579	1718034857000	4.0	1601		Alert: PD - Zabbix \| ConvergeTP \| LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (#771230)	15	Alert	6.0	0	Alert	<p><b>Alert: </b>LEX/ORD Management IPSec Tunnel may be DOWN : PROBLEM for MSC-ORD-MGT-FW (Q1U341JUYZRGLL) <br><b>Severity:</b> warning<br><b>Hostname:</b> MSC-ORD-MGT-FW <br><b>Ip:</b> 172.18.0.19 <br><b>Name:</b> LEX/ORD Management IPSec Tunnel may be DOWN <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67811389&eventid=78196413</a> <br><b>Integration name: Zabbix <br></b></p>	0.0000	Bravo, Fernando_EIT	2024-06-10 15:56:25	msc-ord-mgt-fw01	2000-01-01 00:00:00	29834.0	Incident	Incident High (P2)	2	27469	0.000	0	false	False	{'cisubtype_id_name': 'Firewall', 'cistage_id_name': 'Production', 'id': 30579, 'citype_id_name': 'Network', 'cicriticality_id_name': 'High'}	https://exactlyit.com/my/ticket/771230	Alert	{'team_category': 'Provider', 'id': 1097, 'team_level': 'Level 2', 'owner_id_name': 'Dillon, Matthew \| ExactlyIT Inc'}	False	Solved	Met	2	Monitoring Ticket		0	0		Level 2	0.00	NaN	NaN
5	2024-06-10 15:57:28		0.000000	6	2024-06-10 15:57:29	False	1216.0	CBI - SOC	0	1	0.0, 0.0	Hemlock Semiconductor Operations LLC (CPC CBI) ITSM Monitoring	MSO	7111	<p><br></p>	Hemlock Semiconductor Operations LLC (CPC CBI) ITSM	23062	Hemlock Semiconductor Operations LLC	Monday	771124	2024-06-10 14:37:56		[]	Web	\n\n \nFrom: SVC-Sentinel-Email \nSent: Monday, June 10, 2024 10:37:38 AM (UTC-05:00) Eastern Time (US & Canada)\nTo: Freshservice Automator \nSubject: New Azure Sentinel Incident - Explicit MFA Deny involving one user\n [EXTERNAL SENDER]\nNew incident created in Azure Sentinel. Incident details:\nIncident title:\nExplicit MFA Deny involving one user\nIncident ID:\n57730\nCreation time:\n2024-06-10T14:30:15.64Z\nSeverity:\nMedium\nAlert providers:\nAzure Sentinel\nTactics:\nDescription:\nEntities:\nEntity\nEntity Type\nMALEKADELI, ALI\nAccount\n174.81.204.69\nIp\nMobile Apps and Desktop clients\nUrl\nIncident link:\nhttps://portal.azure.com/#asset/Microsoft_Azure_Security_Insights/Incident/subscriptions/e17b8987-5b54-46bf-bf61-d8510b050cfc/resourceGroups/hsc-loganalytics-sentinel/providers/Microsoft.OperationalInsights/workspaces/hsc-loganalytics-sentinel/providers/Microsoft.SecurityInsights/Incidents/9ca15822-ec06-4124-82b2-c6144269fea5\nDisclaimer: This e-mail transmission and any files that accompany it may contain confidential or proprietary information of Hemlock Semiconductor. The information is intended only for the use of the individual\n or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this e-mail\n transmission in error, please immediately notify the sender and delete the message from your system.\n\n	3.0	Unclassified	67.14	13	SOC: Escalations: HEMLOCK-Hemlock	true	Hemlock Semiconductor Operations LLC	29643	1718030276000	2.0	26595	Initial Access	Alert \| Hemlock Semiconductor Operations LLC \| Hemlock Semiconductor Operations LLC Email \| FW: New Azure Sentinel Incident - Explicit MFA Deny involving one user (#771124)	14	Alert	6.0	14	Alert	<p style="margin-bottom: 0px;"><br> <br>From: SVC-Sentinel-Email <br>Sent: Monday, June 10, 2024 10:37:38 AM (UTC-05:00) Eastern Time (US & Canada)<br>To: Freshservice Automator <br>Subject: New Azure Sentinel Incident - Explicit MFA Deny involving one user<br> [EXTERNAL SENDER]<br>New incident created in Azure Sentinel. Incident details:<br>Incident title:<br>Explicit MFA Deny involving one user<br>Incident ID:<br>57730<br>Creation time:<br>2024-06-10T14:30:15.64Z<br>Severity:<br>Medium<br>Alert providers:<br>Azure Sentinel<br>Tactics:<br>Description:<br>Entities:<br>Entity<br>Entity Type<br>MALEKADELI, ALI<br>Account<br>174.81.204.69<br>Ip<br>Mobile Apps and Desktop clients<br>Url<br>Incident link:<br>https://portal.azure.com/#asset/Microsoft_Azure_Security_Insights/Incident/subscriptions/e17b8987-5b54-46bf-bf61-d8510b050cfc/resourceGroups/hsc-loganalytics-sentinel/providers/Microsoft.OperationalInsights/workspaces/hsc-loganalytics-sentinel/providers/Microsoft.SecurityInsights/Incidents/9ca15822-ec06-4124-82b2-c6144269fea5<br>Disclaimer: This e-mail transmission and any files that accompany it may contain confidential or proprietary information of Hemlock Semiconductor. The information is intended only for the use of the individual<br> or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this e-mail<br> transmission in error, please immediately notify the sender and delete the message from your system.<br></p>	0.0000	Davis, Alex	2024-06-10 14:37:59	SOC Incident Management Hemlock	2024-06-10 15:57:30	51498.0	False	Undefined	2	51496	0.000	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 29643, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Critical'}	https://exactlyit.com/my/ticket/771124	Alert	{'team_category': 'Provider', 'id': 1216, 'team_level': 'Level 2', 'owner_id_name': 'Swisher, Ryan \| ExactlyIT Inc'}	False	Solved	False	3	Monitoring Ticket	Valid Accounts	1	136	Hemlock	Level 2	0.20	NaN	NaN
6	2024-06-10 15:54:35	1@1.com	0.116667	4	2024-06-10 15:53:39	False	1085.0	CEC-Intel Services	0	0	0.0, 0.0	Converge TP ITSM Monitoring	CEC	5588		Converge TP	0	Converge TP	Monday	771217	2024-06-10 15:46:25		[]	Web	\nAlert: Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (Q2TSB1PEIKXBMF) \nSeverity: warning\nHostname: 10.117.170.132 \nIp: 10.117.170.132 \nName: Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes \nSeverity: High \nStatus: PROBLEM \nURL: http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162 \nIntegration name: Zabbix \n\n	3.0	Unclassified	0.00	1		true	Converge TP	15757	1718034385000	4.0	0		Alert: PD - Zabbix \| ConvergeTP \| Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (#771217)	15	Alert	6.0	0	Alert	<p><b>Alert: </b>Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes : PROBLEM for 10.117.170.132 (Q2TSB1PEIKXBMF) <br><b>Severity:</b> warning<br><b>Hostname:</b> 10.117.170.132 <br><b>Ip:</b> 10.117.170.132 <br><b>Name:</b> Zabbix agent on VMMS-RiseBaking-USTUCBSA006 is unreachable for 20 minutes <br><b>Severity:</b> High <br><b>Status:</b> PROBLEM <br><b>URL:</b> <a href="http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162" target="_blank">http://zabbix.converge.cloud//zabbix/tr_events.php?triggerid=67784680&eventid=78196162</a> <br><b>Integration name: Zabbix <br></b></p>	0.0000		2024-06-10 15:53:41	CEC-ITSM Processes	2000-01-01 00:00:00	29834.0	Incident	Incident High (P2)	1	27469	0.000	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 15757, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/771217	Alert	{'team_category': 'Provider', 'id': 1085, 'team_level': 'Level 2', 'owner_id_name': 'Rose, DJ \| ExactlyIT Inc'}	False	Solved	Running	1	Monitoring Ticket		0	0		Level 2	0.00	NaN	NaN
7	2024-06-10 15:53:40	False	0.016667	4	2024-06-10 15:53:40	False	373.0	EIT-Infrastructure Operations Center	0	1	0.0, 0.0	EFG Companies ITSM Monitoring	MSO	6175		EFG Companies ITSM	12552	EFG Companies	Monday	771228	2024-06-10 15:52:11		[]	Web	Original title: Failed Connectivity\nDescription: Alert: N-able - EFG Companies > EFG General SV-EFGDC07 Failed Connectivity \nSeverity: Failed\nCustomer: EFG Companies > EFG General\nDevice Name: SV-EFGDC07\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.3.27\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| Connectivity\n\nNotes:\nNo device note for device SV-EFGDC07 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1787&deviceID=1302526459&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1302526459\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1302526459\n\n\nIssue: At 2024-06-10 11:51:43 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 75.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 39.00 msec\nDNS Resolution: True\n\n----------------------\n\n	3.0	Unclassified	1.48	0	IOC004 \| Alert – Connectivity Failed	true	EFG Companies	20774	1718034731000	3.0	1		Alert: N-Able \| EFG Companies \| SV-EFGDC07 \| Failed Connectivity (#771228)	15	Alert	6.0	0	Alert	<span><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - EFG Companies > EFG General SV-EFGDC07 Failed Connectivity <br>Severity: Failed<br>Customer: EFG Companies > EFG General<br>Device Name: SV-EFGDC07<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.3.27<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| Connectivity<br><br>Notes:<br>No device note for device SV-EFGDC07 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1787&deviceID=1302526459&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1302526459<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1302526459<br><br><br>Issue: At 2024-06-10 11:51:43 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 75.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 39.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></span>	0.0000	ExactlyIT System Bot	2024-06-10 15:53:41	SV-EFGDC07	2000-01-01 00:00:00	37361.0	Incident	Incident Critical (P1)	1	37356	0.000	0	false	False	{'cisubtype_id_name': 'Windows', 'cistage_id_name': 'Production', 'id': 20774, 'citype_id_name': 'Operating System', 'cicriticality_id_name': 'High'}	https://exactlyit.com/my/ticket/771228	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Met	Solved	Met	1	Monitoring Ticket		0	0	Irving	Level 2	0.00	NaN	NaN
8	2024-06-10 12:32:13	ravi.ranjan@lummustech.com	0.533333	9	2024-06-10 12:32:15	False	1250.0	Lummus-Document Management FusionLive	0	1	40.841, -74.18119999999999	Ranjan, Ravi	MSO	1	<p><br></p>	Lummus Technology, LLC.	7442	Lummus Technology Inc	Saturday	769738	2024-06-08 10:47:57		[]	Web	\n\n\n\n \n\n \n\nFrom: Hazra, Baisakhi \n\nSent: Saturday, June 8, 2024 3:43 PM\n\nTo: FusionAdministration \n\nCc: Ranjan, Ravi ; Kanduri, Satyadevan ; Kummari, Prashanth Kumar \n\nSubject: Fusion Live Service Unavailable\n\n \n\nHello Team,\n\n \n\nCurrently I am facing issues signing in fusion live. Seeking your support. It is showing the below message.\n\n \n\n \n\nBest Regards\n\nBaisakhi\n\nThis transmission is CONFIDENTIAL and the information is intended only for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient,\n\n you are hereby notified that any use, dissemination, distribution or copying of this communication is STRICTLY PROHIBITED. If you have received the transmission in error, please immediately notify us by e-mail and/or telephone, and delete the transmission\n\n and any attachments from your mailbox. Thank you\n\n\n\n	29.0	Unclassified	0.00	3	Generic Performance Issue	true	Lummus Technology Inc	33034	1717843677000	6.0	435		FW: Fusion Live Service Unavailable (#769738)	10	Incident	7.0	0	Email	<p style="margin-bottom: 0px;"><br></p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">From: Hazra, Baisakhi </p><p style="margin-bottom: 0px;">Sent: Saturday, June 8, 2024 3:43 PM</p><p style="margin-bottom: 0px;">To: FusionAdministration </p><p style="margin-bottom: 0px;">Cc: Ranjan, Ravi ; Kanduri, Satyadevan ; Kummari, Prashanth Kumar </p><p style="margin-bottom: 0px;">Subject: Fusion Live Service Unavailable</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Hello Team,</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Currently I am facing issues signing in fusion live. Seeking your support. It is showing the below message.</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Best Regards</p><p style="margin-bottom: 0px;">Baisakhi</p><p style="margin-bottom: 0px;">This transmission is CONFIDENTIAL and the information is intended only for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient,</p><p style="margin-bottom: 0px;"> you are hereby notified that any use, dissemination, distribution or copying of this communication is STRICTLY PROHIBITED. If you have received the transmission in error, please immediately notify us by e-mail and/or telephone, and delete the transmission</p><p style="margin-bottom: 0px;"> and any attachments from your mailbox. Thank you</p><p><br></p>	-74.1812	Edwards, Noreen	2024-06-08 10:48:13	LUM-FusionLive support requests	2024-06-10 12:32:17	50520.0	Incident	Incident Low (P4)	2	426	40.841	1	false	False	NaN	https://lummus.exactlyit.com/my/ticket/769738	Others	{'team_category': 'Provider', 'id': 1250, 'team_level': 'Level 2', 'owner_id_name': 'Murphy, Kevin J. \| Lummus Technology IT Delivery Address'}	False	Closed	False	3	Service Desk handled		5	0	Abu Dhabi	Level 2	0.00	NaN	NaN
9	2024-06-10 12:35:38	False	0.083333	3	2024-06-10 12:35:38	False	373.0	EIT-Infrastructure Operations Center	0	1	40.841, -74.18119999999999	Lummus ITSM Monitoring	MSO	1		Lummus Technology, LLC.	12552	Lummus Technology Inc	Monday	770970	2024-06-10 12:30:11		[]	Web	Original title: Failed Connectivity\nDescription: Alert: N-able - Lummus Technology > LUM Azure Production lum-stbin-pw-01 Failed Connectivity \nSeverity: Failed\nCustomer: Lummus Technology > LUM Azure Production\nDevice Name: lum-stbin-pw-01\nAlertLookup:Connectivity-Failed\nDevice IP: 10.0.16.70\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| Connectivity\n\nNotes:\nNo device note for device lum-stbin-pw-01 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=224&deviceID=505477052&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 505477052\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 505477052\n\n\nIssue: At 2024-06-10 08:29:55 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 30.00 %\nTime To Live: 122.00 Hops\nAverage Round Trip Time: 242.00 msec\nDNS Resolution: True\n\n----------------------\n\n	3.0	Unclassified	5.44	0	IOC004 \| Alert – Connectivity Failed	true	Lummus Technology Inc	11168	1718022611000	3.0	1		Alert: N-Able \| Lummus Technology \| lum-stbin-pw-01 \| Failed Connectivity (#770970)	12	Alert	6.0	0	Alert	<span><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Lummus Technology > LUM Azure Production lum-stbin-pw-01 Failed Connectivity <br>Severity: Failed<br>Customer: Lummus Technology > LUM Azure Production<br>Device Name: lum-stbin-pw-01<br>AlertLookup:Connectivity-Failed<br>Device IP: 10.0.16.70<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| Connectivity<br><br>Notes:<br>No device note for device lum-stbin-pw-01 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=224&deviceID=505477052&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 505477052<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 505477052<br><br><br>Issue: At 2024-06-10 08:29:55 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 30.00 %<br>Time To Live: 122.00 Hops<br>Average Round Trip Time: 242.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></span>	-74.1812	ExactlyIT System Bot	2024-06-10 12:35:39	lum-stbin-pw-01 (Virtual Compute)	2000-01-01 00:00:00	3873.0	Incident	Incident Critical (P1)	1	426	40.841	0	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 11168, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'Medium'}	https://lummus.exactlyit.com/my/ticket/770970	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Met	Solved	Met	1	Monitoring Ticket		0	0	Bloomfield	Level 2	0.00	NaN	NaN

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23239	2024-06-22 15:02:11	Ron.Taylor@convergetp.com	0.000000	4	2024-06-21 12:34:36	False	1080.0	CEC-Data Center Team	0	0.0, 0.0	Taylor, Ron	CEC	5588	<p><br></p>	Converge TP, Main Location	0	Converge TP	Friday	782087	2024-06-21 12:34:31	[]	Web	\n\n\n	6.0	Unclassified	0.00	3		true	Converge TP	0	1718973271000	6.0	15750	CRAC Unit Status Check (#782087)	12	Incident	7.0	Phone	<p><img class="img-fluid" 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Ron	2024-06-22 15:04:46		2000-01-01 00:00:00	31465.0	Incident	Incident Low (P4)	1	29361	0.000000	false	False	NaN	https://exactlyit.com/my/ticket/782087	Others	{'team_category': 'Provider', 'id': 1080, 'team_level': 'Level 2', 'owner_id_name': 'Slack, Angie \| ExactlyIT Inc'}	False	Closed	False	2	Service Desk handled		1	MACON	Level 2	0.00	0.0	NaN	NaN
23240	2024-06-22 15:23:18	Ken.Wong@convergetp.com	22.233333	22	2000-01-01 00:00:00	Checking ticket on prime time	1246.0	Converge Internal Help Desk	1	0.0, 0.0	Wong, Ken	MSO	5588	<p><br></p>	Converge TP, Main Location	12308	Converge TP	Tuesday	779360	2024-06-18 16:00:01	[[]]	Web	\n\n\n\nHi,\n\nI’d would like to request for the MS Visio Desktop version to be installed on my PC. Is a corporate license available for use?\n\n \n\nThanks,\n\nKen Wong\n\n\| Analytics Architect\n\n\nConverge Technology Solutions    \n\nm 416.529.6255  e ken.wong@convergetp.com    \n\nw convergetp.com    \n\n \n\n \n\n \n\n\n\n	7.0	Unclassified	57.09	10	CEC-Service Desk-Request	true	Converge TP	14983	1718726401000	9.0	31338	Request: Visio Desktop Installation (#779360)	16	Service Request	4.0	Email	<p style="margin-bottom: 0px;"><br></p><p style="margin-bottom: 0px;">Hi,</p><p style="margin-bottom: 0px;">I’d would like to request for the MS Visio Desktop version to be installed on my PC. Is a corporate license available for use?</p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;">Thanks,</p><p style="margin-bottom: 0px;">Ken Wong</p><p style="margin-bottom: 0px;">\| Analytics Architect\n</p><p style="margin-bottom: 0px;">Converge Technology Solutions    </p><p style="margin-bottom: 0px;">m 416.529.6255  e ken.wong@convergetp.com    </p><p style="margin-bottom: 0px;">w convergetp.com    </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p style="margin-bottom: 0px;"> </p><p><br></p>	0.000000	Escalante, Pedro	2024-06-22 14:30:51	CEC-Service Desk	2024-06-22 15:23:20	101953.0	Service Request	Service Request Normal	12	29361	0.000000	false		{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/779360	Others	{'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT \| ExactlyIT Inc'}	Running	With Customer	Met	7	Service Desk handled	Converge Internal Help Desk	6	MACON	Level 1	0.00	1246.0	NaN	NaN
23241	2024-06-22 15:25:47	sabrina.Paglia@convergetp.com	1.033333	7	2000-01-01 00:00:00		1246.0	Converge Internal Help Desk	1	0.0, 0.0	Paglia, Sabrina	MSO	5588	<p><br></p>	Converge TP, Main Location	12308	Converge TP	Friday	782199	2024-06-21 14:21:18	[]	Web	\nHi there,\n\n\nCan you please send me the files that were blocked. This is a customer and we’re trying to assess payment details.\n\n\nThank you,\n \nSabrina Paglia, CPA/CMA\n\|\n\nController, NA \nConverge Technology Solutions    \n \n \nFrom: CTP-Mimecast \n\nSent: Friday, June 21, 2024 10:17 AM\nTo: Sabrina Paglia \nSubject: Files attached to a message triggered a policy\n \n [EXTERNAL SENDER]\n \n \n \n \nFiles attached to a message triggered a policy\nContact your administrator if you need these files.\n \n \n \nMessage Details\n \nFrom\n"Pina.Pirro@saputo.com" \nTo\nSabrina Paglia \nSubject\nRE: VMware Invoice SAP001 ∙ SAPUTO\nDate\nFri, 21 Jun 2024 14:16:09 +0000\nPolicy\nDefault Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types\nStatus\nThe message has been placed on HOLD - action required\n \n \n \nFile Details\n \n- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Attachment Management Definition - Block Dangerous File Types\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: Stripped (Blocked)\n\nReason: Not permitted if larger or equal to 0 bytes\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Suspected Malware Definition\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: HOLD (Entire Message Held for Review)\n\nReason: Dangerous file type found\n \n \n \n \n \n© 2003 - 2019 Mimecast Services Limited.\n \n \n\n\n\n	2.0	Unclassified	58.51	11	CEC-Service Desk-Request	true	Converge TP	14983	1718979678000	10.0	31338	FW: Files attached to a message triggered a policy (#782199)	14	Service Request	2.0	Email	<br>Hi there,<br>\n<br>Can you please send me the files that were blocked. This is a customer and we’re trying to assess payment details.<br>\n<br>Thank you,<br> <br>Sabrina Paglia, CPA/CMA<br>\|\n<br>Controller, NA <br>Converge Technology Solutions    <br> <br> <br>From: CTP-Mimecast \n<br>Sent: Friday, June 21, 2024 10:17 AM<br>To: Sabrina Paglia <br>Subject: Files attached to a message triggered a policy<br> <br> [EXTERNAL SENDER]<br> <br> <br> <br> <br>Files attached to a message triggered a policy<br>Contact your administrator if you need these files.<br> <br> <br> <br>Message Details<br> <br>From<br>"Pina.Pirro@saputo.com" <br>To<br>Sabrina Paglia <br>Subject<br>RE: VMware Invoice SAP001 ∙ SAPUTO<br>Date<br>Fri, 21 Jun 2024 14:16:09 +0000<br>Policy<br>Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types<br>Status<br>The message has been placed on HOLD - action required<br> <br> <br> <br>File Details<br> <br>- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Attachment Management Definition - Block Dangerous File Types\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: Stripped (Blocked)\n<br>Reason: Not permitted if larger or equal to 0 bytes<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Suspected Malware Definition\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: HOLD (Entire Message Held for Review)\n<br>Reason: Dangerous file type found<br> <br> <br> <br> <br> <br>© 2003 - 2019 Mimecast Services Limited.<br> <br> <br><p><br></p>	0.000000	Escalante, Pedro	2024-06-22 15:25:49	CEC-Service Desk	2024-06-21 15:23:07	73501.0	Service Request	Service Request Low	3	29361	0.000000	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/782199	Others	{'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT \| ExactlyIT Inc'}	Running	In Progress	Met	3	Service Desk handled		5	MACON	Level 1	0.00	0.0	NaN	NaN
23242	2024-06-22 15:25:47	david.assayag@convergetp.com	1.016667	7	2000-01-01 00:00:00		1084.0	CEC-Help Desk	1	0.0, 0.0	David Assayag	CEC	5588	<p><br></p>	David Assayag	12308	Converge TP	Friday	782201	2024-06-21 14:24:20	[]	Web	\nHi can you release this email pls\n \nDavid Assayag\n \|\nDirecteur de Comptes/Account Executive\nConverge Technology Solutions    \nm \n\n (514) 651 7354\n\ne \ndavid.assayag@convergetp.com\nw \n\nhttps://convergetp.com/\nw \n\nhttps://pcdsolutions.com/\n \n \n \n \nFrom: CTP-Mimecast \n\nSent: Friday, June 21, 2024 10:17 AM\nTo: David Assayag \nSubject: Files attached to a message triggered a policy\n \n [EXTERNAL SENDER]\n \n \n \n \nFiles attached to a message triggered a policy\nContact your administrator if you need these files.\n \n \n \nMessage Details\n \nFrom\n"Pina.Pirro@saputo.com" \nTo\nDavid Assayag \nSubject\nRE: VMware Invoice SAP001 ∙ SAPUTO\nDate\nFri, 21 Jun 2024 14:16:09 +0000\nPolicy\nDefault Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types\nStatus\nThe message has been placed on HOLD - action required\n \n \n \nFile Details\n \n- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Attachment Management Definition - Block Dangerous File Types\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: Stripped (Blocked)\n\nReason: Not permitted if larger or equal to 0 bytes\n\n\nAttachment Name: image009.unpacked_gz\n\nPolicy Name: Default Suspected Malware Definition\n\nDetected as: wmf\n\nSize: 9052 bytes\n\nAction Taken: HOLD (Entire Message Held for Review)\n\nReason: Dangerous file type found\n \n \n \n \n \n© 2003 - 2019 Mimecast Services Limited.\n \n \n\n\n\n	2.0	Unclassified	55.47	11	CEC-Service Desk-Request	true	Converge TP	14983	1718979860000	10.0	31338	FW: Files attached to a message triggered a policy (#782201)	14	Service Request	2.0	Email	<br>Hi can you release this email pls<br> <br>David Assayag<br> \|<br>Directeur de Comptes/Account Executive<br>Converge Technology Solutions    <br>m \n<br> (514) 651 7354\n<br>e <br>david.assayag@convergetp.com<br>w \n<br>https://convergetp.com/<br>w \n<br>https://pcdsolutions.com/<br> <br> <br> <br> <br>From: CTP-Mimecast \n<br>Sent: Friday, June 21, 2024 10:17 AM<br>To: David Assayag <br>Subject: Files attached to a message triggered a policy<br> <br> [EXTERNAL SENDER]<br> <br> <br> <br> <br>Files attached to a message triggered a policy<br>Contact your administrator if you need these files.<br> <br> <br> <br>Message Details<br> <br>From<br>"Pina.Pirro@saputo.com" <br>To<br>David Assayag <br>Subject<br>RE: VMware Invoice SAP001 ∙ SAPUTO<br>Date<br>Fri, 21 Jun 2024 14:16:09 +0000<br>Policy<br>Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types<br>Status<br>The message has been placed on HOLD - action required<br> <br> <br> <br>File Details<br> <br>- Attachment Policy (Default Suspected Malware Definition, Default Attachment Management Definition - Block Dangerous File Types)<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Attachment Management Definition - Block Dangerous File Types\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: Stripped (Blocked)\n<br>Reason: Not permitted if larger or equal to 0 bytes<br>\n<br>Attachment Name: image009.unpacked_gz\n<br>Policy Name: Default Suspected Malware Definition\n<br>Detected as: wmf\n<br>Size: 9052 bytes\n<br>Action Taken: HOLD (Entire Message Held for Review)\n<br>Reason: Dangerous file type found<br> <br> <br> <br> <br> <br>© 2003 - 2019 Mimecast Services Limited.<br> <br> <br><p><br></p>	0.000000	Escalante, Pedro	2024-06-22 15:25:49	CEC-Service Desk	2024-06-21 15:25:37	52175.0	Service Request	Service Request Low	3	52175	0.000000	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 14983, 'citype_id_name': 'Service', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/782201	Others	{'team_category': 'Provider', 'id': 1084, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT \| ExactlyIT Inc'}	False	In Progress	False	3	Service Desk handled		2		Level 1	0.00	0.0	NaN	NaN
23243	2024-06-22 15:22:34	Matt.Maetzold@convergetp.com	11.500000	18	2000-01-01 00:00:00	Checking on prime time	1246.0	Converge Internal Help Desk	1	0.0, 0.0	Maetzold, Matt	MSO	0	<p><br></p>	Maetzold, Matt	0	NaN	Monday	778331	2024-06-17 19:40:25	[[]]	Web	\n\nCan you setup mimecast on a tab?\n \n \n \n \nMatthew Maetzold\nManaging Client Director\nConverge Technology Solutions\n_____________\nm: 612.419.1149\nconvergetp.com \| Matt.Maetzold@convergetp.com\n \n \n\n	7.0	Unclassified	79.57	11		true		0	1718653225000	10.0	31338	question (#778331)	19	Service Request	4.0	Email	<p style="margin-bottom: 0px;"><br>Can you setup mimecast on a tab?<br> <br> <br> <br> <br>Matthew Maetzold<br>Managing Client Director<br>Converge Technology Solutions<br>_____________<br>m: 612.419.1149<br>convergetp.com \| Matt.Maetzold@convergetp.com<br> <br> <br></p>	0.000000	Escalante, Pedro	2024-06-22 14:30:50		2024-06-22 15:22:35	45625.0	Service Request	Service Request Low	8	45625	0.000000	false		NaN	https://exactlyit.com/my/ticket/778331	Others	{'team_category': 'Provider', 'id': 1246, 'team_level': 'Level 1', 'owner_id_name': 'Minor, Farah_EIT \| ExactlyIT Inc'}	Running	With Customer	Met	5	Service Desk handled	Converge Internal Help Desk	3		Level 1	0.00	1246.0	NaN	NaN
23244	2024-06-22 15:30:48	False	1.266667	11	2000-01-01 00:00:00		1142.0	Network Operations Center	0	0.0, 0.0	Sun Coast Resources, ITSM Monitoring	MSO	6177	<p><br></p>	Sun Coast Resources	13374	Sun Coast Resources, Inc.	Friday	782197	2024-06-21 14:14:09	[[]]	Web	\n Ticket created from the alert ticket number: 782163\n\n\n\n\nOriginal title: Network Element Offline\nDescription: This network element has gone offline \nSeverity: Emergency \nCustomer: SUN US TX Houston \nURL: https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary \nEntity name: 6405B_AP-MR84_05 \n\n	2.0	Unclassified	0.00	2	NOC001 \| Alert - Auvik - Network Element Offline	true	Sun Coast Resources, Inc.	23283	1718979249000	5.0	31433	Follow UP Alert: Auvik \| Sun Coast Resources, Inc. \| SUN US TX Houston \| 6405B_AP-MR84_05 \| Network Element Offline (#782197)	14	Incident	2.0	Ticket	<h2> Ticket created from the alert ticket number: 782163</h2><p style="margin-bottom: 0px;"><br></p><p><b>Original title:</b> Network Element Offline<br><b>Description:</b> This network element has gone offline <br><b>Severity:</b> Emergency <br><b>Customer:</b> SUN US TX Houston <br><b>URL:</b> <a href="https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary" target="_blank">https://sunustxhouston.us4.my.auvik.com/alert/1119156528005325257/summary</a> <br><b>Entity name:</b> 6405B_AP-MR84_05 <br></p>	0.000000	Aguilar, David_EIT	2024-06-22 15:30:49	6405B_AP-MR84_05	2024-06-21 15:30:49	37343.0	Incident	Incident Normal (P3)	3	37319	0.000000	false		{'cisubtype_id_name': 'WAP', 'cistage_id_name': 'Production', 'id': 23283, 'citype_id_name': 'Network', 'cicriticality_id_name': 'Medium'}	https://exactlyit.com/my/ticket/782197	Others	{'team_category': 'Provider', 'id': 1142, 'team_level': 'Level 1', 'owner_id_name': 'Pena, Rafael_EIT \| ExactlyIT Inc'}	Running	In Progress	Met	2	Service Desk handled	Network Operations Center	2	Houston	Level 1	0.92	1142.0	NaN	NaN
23245	2024-06-22 15:43:16	1@1.com	0.583333	76	2024-06-22 15:43:16	False	373.0	EIT-Infrastructure Operations Center	70	0.0, 0.0	Sekisui Specialty Chemicals America, LLC (Converge) ITSM Monitoring	MSO	7069		Sekisui Specialty Chemicals America, LLC (Converge) ITSM Monitoring	12547	Sekisui Specialty Chemicals America LLC	Friday	782629	2024-06-21 23:47:31	[]	Web	Original title: Failed Agent Status\nDescription: Alert: N-able - Sekisui Specialty Chemicals America, LLC > SEK US TX Allen GDCSQL Failed Agent Status \nSeverity: Failed\nCustomer: Sekisui Specialty Chemicals America, LLC > SEK US TX Allen\nDevice Name: GDCSQL\nAlertLookup:Agent Status-Failed\nDevice IP: 10.72.52.29\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| Agent Status\n\nNotes:\nNo device note for device GDCSQL \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1993&deviceID=318841658&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 318841658\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 318841658\n\n\nIssue: At 2024-06-21 19:47:18 the Agent Status - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Agent Status - service:\n\nAgent check-in interval: 56.78 min\n\n----------------------\n\n	3.0	Unclassified	0.00	0	IOC001 \| Alert - Windows Agent Status	true	Sekisui Specialty Chemicals America LLC	20828	1719013651000	3.0	1	Alert: N-Able \| Sekisui Specialty Chemicals America, LLC \| GDCSQL \| Failed Agent Status (#782629)	23	Alert	6.0	Alert	<span><b>Original title:</b> Failed Agent Status<br>Description: Alert: N-able - Sekisui Specialty Chemicals America, LLC > SEK US TX Allen GDCSQL Failed Agent Status <br>Severity: Failed<br>Customer: Sekisui Specialty Chemicals America, LLC > SEK US TX Allen<br>Device Name: GDCSQL<br>AlertLookup:Agent Status-Failed<br>Device IP: 10.72.52.29<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| Agent Status<br><br>Notes:<br>No device note for device GDCSQL <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1993&deviceID=318841658&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 318841658<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 318841658<br><br><br>Issue: At 2024-06-21 19:47:18 the Agent Status - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Agent Status - service:<br><br>Agent check-in interval: 56.78 min<br><br>----------------------<br><br></span>	0.000000	ExactlyIT System Bot	2024-06-22 15:43:17	GDCSQL	2024-06-22 13:42:07	50491.0	Incident	Incident Critical (P1)	70	50491	0.000000	false	False	{'cisubtype_id_name': '', 'cistage_id_name': 'Production', 'id': 20828, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'High'}	https://exactlyit.com/my/ticket/782629	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Met	Solved	Met	4	Monitoring Ticket		0	Dallas	Level 2	0.33	0.0	NaN	NaN
23246	2024-06-22 15:43:45	False	0.000000	130	2024-06-22 15:43:45	False	373.0	EIT-Infrastructure Operations Center	91	0.0, 0.0	Tom Barrow Company ITSM Monitoring	MSO	8998	<p><br></p>	Tom Barrow Company ITSM	12552	Tom Barrow Company	Saturday	782640	2024-06-22 00:10:02	[]	Web	\nOriginal title: Failed Connectivity\nDescription: Alert: N-able - Tom Barrow > TOM General TBCSAV1 Failed Connectivity \nSeverity: Failed\nCustomer: Tom Barrow > TOM General\nDevice Name: TBCSAV1\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.9.18\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| Connectivity\n\nNotes:\nNo device note for device TBCSAV1 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=1476467970&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1476467970\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1476467970\n\n\nIssue: At 2024-06-21 20:09:42 the Connectivity - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 30.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 195.00 msec\nDNS Resolution: True\n\n----------------------\n\n\n	3.0	False positive	0.00	2	IOC004 \| Alert – Connectivity Failed	true	Tom Barrow Company	0	1719015002000	5.0	1	Alert: N-Able \| Tom Barrow \| TBCSAV1 \| Failed Connectivity (#782640)	0	Alert	6.0	Alert	<p style="margin-bottom: 0px;"><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Tom Barrow > TOM General TBCSAV1 Failed Connectivity <br>Severity: Failed<br>Customer: Tom Barrow > TOM General<br>Device Name: TBCSAV1<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.9.18<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| Connectivity<br><br>Notes:<br>No device note for device TBCSAV1 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=1476467970&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1476467970<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1476467970<br><br><br>Issue: At 2024-06-21 20:09:42 the Connectivity - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 30.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 195.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></p>	0.000000	ExactlyIT System Bot	2024-06-22 15:43:45		2024-06-22 15:34:57	74661.0	Incident	Incident Normal (P3)	98	74658	0.000000	false	False	NaN	https://exactlyit.com/my/ticket/782640	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Met	Solved	Met	6	Monitoring Ticket		0	Atlanta	Level 2	0.83	0.0	NaN	NaN
23247	2024-06-22 15:48:05	False	0.883333	48	2000-01-01 00:00:00	False	373.0	EIT-Infrastructure Operations Center	36	0.0, 0.0	Tom Barrow Company ITSM Monitoring	MSO	8998	<p><br></p>	Tom Barrow Company ITSM	12552	Tom Barrow Company	Friday	782635	2024-06-21 23:59:03	[]	Web	\nOriginal title: Failed Connectivity\nDescription: Alert: N-able - Tom Barrow > TOM General TBCORLANDO2 Failed Connectivity \nSeverity: Failed\nCustomer: Tom Barrow > TOM General\nDevice Name: TBCORLANDO2\nAlertLookup:Connectivity-Failed\nDevice IP: 192.168.4.16\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| Connectivity\n\nNotes:\nNo device note for device TBCORLANDO2 \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=203683526&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 203683526\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 203683526\n\n\nIssue: At 2024-06-21 19:58:27 the Connectivity - service transitioned from a Warning state to a Failed state.\n\nHere are the details of the Connectivity - service:\n\nPacket Loss: 10.00 %\nTime To Live: 124.00 Hops\nAverage Round Trip Time: 430.00 msec\nDNS Resolution: True\n\n----------------------\n\n\n	2.0	False positive	0.00	0	IOC004 \| Alert – Connectivity Failed	true	Tom Barrow Company	0	1719014343000	3.0	21991	Alert: N-Able \| Tom Barrow \| TBCORLANDO2 \| Failed Connectivity (#782635)	23	Alert	2.0	Alert	<p style="margin-bottom: 0px;"><b>Original title:</b> Failed Connectivity<br>Description: Alert: N-able - Tom Barrow > TOM General TBCORLANDO2 Failed Connectivity <br>Severity: Failed<br>Customer: Tom Barrow > TOM General<br>Device Name: TBCORLANDO2<br>AlertLookup:Connectivity-Failed<br>Device IP: 192.168.4.16<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| Connectivity<br><br>Notes:<br>No device note for device TBCORLANDO2 <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=2060&deviceID=203683526&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 203683526<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 203683526<br><br><br>Issue: At 2024-06-21 19:58:27 the Connectivity - service transitioned from a Warning state to a Failed state.<br><br>Here are the details of the Connectivity - service:<br><br>Packet Loss: 10.00 %<br>Time To Live: 124.00 Hops<br>Average Round Trip Time: 430.00 msec<br>DNS Resolution: True<br><br>----------------------<br><br></p>	0.000000	Rosas, Manuel_EIT	2024-06-22 15:43:47		2024-06-22 15:48:07	74661.0	Incident	Incident Critical (P1)	38	74658	0.000000	false	False	NaN	https://exactlyit.com/my/ticket/782635	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Running	In Progress	Met	5	Monitoring Ticket		0	Atlanta	Level 2	0.50	0.0	NaN	NaN
23248	2024-06-22 15:49:14	False	0.666667	8	2024-06-22 15:49:14	False	373.0	EIT-Infrastructure Operations Center	6	29.7462013, -95.55963059999999	LiquidPower Specialty Products Inc., IT Monitoring Events	MSO	92	<p><br></p>	LSPI ITSM	12551	LiquidPower Specialty Products Inc.	Saturday	782701	2024-06-22 02:37:01	[]	Web	\nOriginal title: Failed CPU\nDescription: Alert: N-able - LiquidPower Specialty Products Inc. > LIQ US TX Bryan BRYVMPMSTN2A Failed CPU \nSeverity: Failed\nCustomer: LiquidPower Specialty Products Inc. > LIQ US TX Bryan\nDevice Name: BRYVMPMSTN2A\nAlertLookup:CPU-Failed\nDevice IP: 192.168.10.12\nStatus:\nURL: \nIntegration Name:\n\nAlert Code: IOC000 \| CPU\n\nNotes:\nDevice Notes: \n\nNote created on 6/6/24, 4:37 PMBy: Manuel.Rosas.ADM@convergetp.com: \nA follow up process was performed without success, the app Owner: Paskos, Jennie didn't approved o replied to increase the storage in the device's disk F, review the ticket: Follow UP Alert: N-Able \| LiquidPower Specialty Products Inc. \| HSNVMPVEEAM01 \| Warning Disk (#757776).\n \n\nTo remotely access this device, click the following link:\n\nhttps://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1343&deviceID=1725619351&language=en_US\n\nDevice Property:\nDevice Description: Network device discovered using Asset Discovery - 1725619351\n\nDevice Property: Enviroment \nDevice Description: Enviroment Network device discovered using Asset Discovery - 1725619351\n\n\nIssue: At 2024-06-21 22:36:28 the CPU - service transitioned from a Normal state to a Failed state.\n\nHere are the details of the CPU - service:\n\nCPU Usage: 95.00 %\nTop Process 1: VideoOS.Recorder.Service\nTop Process 2: MsMpEng\nTop Process 3: svchost\nTop Process 4: System\nTop Process 5: ProxySrv\nPID of Process 1: 2448\nPID of Process 2: 3720\nPID of Process 3: 25776\nPID of Process 4: 4\nPID of Process 5: 10932\nUser of Process 1: NT AUTHORITY\NETWORK SERVICE\nUser of Process 2: NT AUTHORITY\SYSTEM\nUser of Process 3: NT AUTHORITY\SYSTEM\nUser of Process 4: NT AUTHORITY\SYSTEM\nUser of Process 5: NT AUTHORITY\NETWORK SERVICE\nCPU Usage for Process 1: 60.00 %\nCPU Usage for Process 2: 10.00 %\nCPU Usage for Process 3: 9.00 %\nCPU Usage for Process 4: 2.00 %\nCPU Usage for Process 5: 2.00 %\n\n----------------------\n\n\n	3.0	False positive	0.00	1	IOC003 \| Failed CPU	true	LiquidPower Specialty Products Inc.	17210	1719023821000	4.0	1	Alert: N-Able \| LiquidPower Specialty Products Inc. \| BRYVMPMSTN2A \| Failed CPU (#782701)	2	Alert	6.0	Alert	<p style="margin-bottom: 0px;"><b>Original title:</b> Failed CPU<br>Description: Alert: N-able - LiquidPower Specialty Products Inc. > LIQ US TX Bryan BRYVMPMSTN2A Failed CPU <br>Severity: Failed<br>Customer: LiquidPower Specialty Products Inc. > LIQ US TX Bryan<br>Device Name: BRYVMPMSTN2A<br>AlertLookup:CPU-Failed<br>Device IP: 192.168.10.12<br>Status:<br>URL: <br>Integration Name:<br><br>Alert Code: IOC000 \| CPU<br><br>Notes:<br>Device Notes: <br><br>Note created on 6/6/24, 4:37 PMBy: Manuel.Rosas.ADM@convergetp.com: <br>A follow up process was performed without success, the app Owner: Paskos, Jennie didn't approved o replied to increase the storage in the device's disk F, review the ticket: Follow UP Alert: N-Able \| LiquidPower Specialty Products Inc. \| HSNVMPVEEAM01 \| Warning Disk (#757776).<br> <br><br>To remotely access this device, click the following link:<br><br>https://ncod504.n-able.com:443/deepLinkAction.do?method=deviceRC&customerID=1343&deviceID=1725619351&language=en_US<br><br>Device Property:<br>Device Description: Network device discovered using Asset Discovery - 1725619351<br><br>Device Property: Enviroment <br>Device Description: Enviroment Network device discovered using Asset Discovery - 1725619351<br><br><br>Issue: At 2024-06-21 22:36:28 the CPU - service transitioned from a Normal state to a Failed state.<br><br>Here are the details of the CPU - service:<br><br>CPU Usage: 95.00 %<br>Top Process 1: VideoOS.Recorder.Service<br>Top Process 2: MsMpEng<br>Top Process 3: svchost<br>Top Process 4: System<br>Top Process 5: ProxySrv<br>PID of Process 1: 2448<br>PID of Process 2: 3720<br>PID of Process 3: 25776<br>PID of Process 4: 4<br>PID of Process 5: 10932<br>User of Process 1: NT AUTHORITY\NETWORK SERVICE<br>User of Process 2: NT AUTHORITY\SYSTEM<br>User of Process 3: NT AUTHORITY\SYSTEM<br>User of Process 4: NT AUTHORITY\SYSTEM<br>User of Process 5: NT AUTHORITY\NETWORK SERVICE<br>CPU Usage for Process 1: 60.00 %<br>CPU Usage for Process 2: 10.00 %<br>CPU Usage for Process 3: 9.00 %<br>CPU Usage for Process 4: 2.00 %<br>CPU Usage for Process 5: 2.00 %<br><br>----------------------<br><br></p>	-95.559631	ExactlyIT System Bot	2024-06-22 15:49:16	BRYVMPMSTN2A	2024-06-22 15:40:41	6298.0	Incident	Incident High (P2)	6	5995	29.746201	false	False	{'cisubtype_id_name': 'Virtual', 'cistage_id_name': 'Production', 'id': 17210, 'citype_id_name': 'Virtual Compute', 'cicriticality_id_name': 'High'}	https://exactlyit.com/my/ticket/782701	Alert	{'team_category': 'Provider', 'id': 373, 'team_level': 'Level 2', 'owner_id_name': 'Gaona, Esaul_EIT \| ExactlyIT Inc'}	Met	Solved	Met	2	Monitoring Ticket		0	Houston	Level 2	0.17	0.0	NaN	NaN

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